In October 2022, I went to FYE (first and only time I shopped there) to purchase an item that was…read moreonly available there. When I went to pay, the female cashier told me if I give her my email, I can get 10% off today. I said ok. She never mentioned anything about recurring charges or anything else. Unbeknownst to me, I found out much later that she had signed me up for their Backstage VIP program which deducted $11.99 from my credit card each month..for ten months. If you shop there, DO NOT give them your phone number or email and if they ask you if you want 10% off your purchase today, say NO. Complete scam since the cashier never mentioned anything about the recurring monthly charges..I never shop there and would never knowingly approve of this..BEWARE!

yes yes yes, every time i go to this store, everyone is so nice. i bought 5 kpop albums from here,…read moreand they had the ones i was looking for!

Jim the owner is great. He always makes me feel at home since I've been coming here over the past…read moremonth. Prices are fair and the selection is vast. Lots of oldies and reissues too. I have yet to dive into the CD's. Definitely check him out.

Stopped here after dining at Grindhouse Cafe. There's so many cool records here! Over on the left…read moreside of the store are the $3 bin and the $10 bin (these records have plastic covers). On the right side are the more popular records that range from $20+ (also have plastic covers) and the CD selection. The guy that owns the store is very friendly. He was telling me that he has been at the location for about 8-9 years. What's really nice is that he looks at each record and cleaned them on this cool machine. Made the records look like new! Thank you so much, sir! I'll definitely be back soon!

Best store in the region! Great deals and cool knick knacks! All of the employees provide indelible…read moreservice to the community! I felt welcomed.

Amazing inventory of music in vinyl, CD, cassette & even 8 tracks. They BUY, SELL, & TRADE music…read morein all formats. They also have an impressive selection of vintage audio systems. You can even find T-shirts & vintage collectibles.Their prices are fair, the staff is knowledgeable and helpful. Check it out, enjoy the search, take a trip down memory lane!

My family and I stopped in over the weekend. We went to the farmers market then walked over, as we…read morehad family in town and wanted to walk around the loop. There's, of course a HUGE collection of records. We bought a couple records during this visit. It seems the price points are average. My daughter also found a cd and a cute notepad that we bought as well. There was a good amount of people inside the store too. But it never felt crowded.

Really cool store in a great location in the Loop. Huge windows, lots of natural light, and fun…read morecity views. Very clean, spacious, and well organized. Great selection of records, CD's, movies, and more. I really enjoy browsing and I always find something I want to add to my vinyl collection. I appreciate that they stay open until 7pm. Helpful staff, reasonable prices, and great vibes.

Selection of used DVD's is amazing. They have a small selection of vinyl records. Employees and…read morepoint of sale is all the way in the back of the store. If you need help you must go to the back of the store to get help. Employees are busy with buy back and preparing merchandise to put on shelf. Record prices seemed high and DVD's were reasonably priced.

The best retro Gaming store ever. Easy to find what I was looking for and the staff was helpful and…read morenice.

We prefer to buy vinyl at stores like this to support local business vs buying off Amazon. The…read morecatch is the business needs to be open when they say they are going to be open. We could forgive the time on Google saying 11:00 AM when the sign on the door said they open at noon on Sundays. We went and killed some time, had some lunch. We finished eating and came back at 12:30... the store was still closed. Of course, when we went back to the car and were driving off and happened to pass the store only a minute later, THEN we see an employee coming out of the now unlocked door to set something up out front. We can only assume they had to have seen us trying the door moments before and just didn't care. It's not a difficult thing to open your doors when you say you're going to be open. It is actually one of the critical elements when running a business. We even gave them an extra 30 minutes so we weren't busting the doors down. It's not like opening at noon on a Sunday is the crack of dawn. It can't possibly be that difficult.

I came in with a few friends on July 22nd wanting to buy some vinyl. No hello from the person up…read morefront and didn't offer any help to if we need anything. We figured he has a great personality over the radio he might act the same way in person, nope not the case. I think Tom would of had a better time popping pimples off Roseanne Barr behind then us being in his store.

The service here is usually overall good. But this older white female employee was quite rude after…read morea misunderstanding. For an establishment that's focused on counterculture their values sure are conservative.

Chicago Records has always been a local favorite for me since I was a kid. Still is. Good staff…read more Special orders not a prob. This is a tough business in the digital age. Support them.

DO NOT TRUST THEIR GRADING OR LABELS!!!…read more I stopped by for the first time a couple of weeks ago to check the place out. They have a nice variety of albums, but unfortunately, my experience has been less than impressive. The day I stopped in, I purchased what was labeled as a 1968 "Near Mint" copy of Days of Future Passed by The Moody Blues. When I got home, I discovered significant noise throughout the first third of Side A. Since I live in the suburbs, I wasn't able to get back into the city for two weeks. They did take the record back, but because their return policy is only one week, they would only offer store credit rather than a refund. They took the record back, and I found a "Near Mint" copy of the 2012 remaster of The Beatles' White Album. The label specifically stated "w/ poster & photos." I even asked an employee about it before purchasing it, and they confirmed that the poster and photos were included. Sure enough, I got home, opened it, and neither the poster nor the photos were there. Needless to say, I'll be returning this record, and I won't be coming back. Two purchases, two significant issues with the condition or contents being inaccurately represented.

I stopped by the Wabash and Belmont locations of this store, but for Belmont specifically, this…read morestore is a MUST for vinyl, CD, cassette, and game collectors. The store is extremely big, the service was quick and things were easy to find utilizing the store website, reckless.com. The prices were pretty average, around $15 for a new CD and $30 for vinyl. I didn't check the prices for cassettes, but I'm sure they were great. They also had posters of popular albums, featuring art from various artists. They also had used console games, for Xbox One, PS4, retro Nintendo consoles, and I even saw a few SEGA Dreamcast games! This place is nothing short of heaven for music lovers!

Very small store but with the games we wanted. Prices were only ten bucks or so off new games, a…read moredifference that I spent in gas and time going there compared to buying new games on line from home. At the checkout, very very hard sell to join a $15 rewards program where you just couldn't get the clerk to stop. It looks like the reward on a $40 used game is about 6 cents. Finally as check out progressed we found he added a $4 game warranty, without asking or telling us. Just not the kind of place I like to reward with repeat patronization. We will try finding an on line used game dealer instead of revisiting this place.

We frequent this place quite often. Their selections are pretty good, and…read morethe guys working there are very helpful. We come here most of the time because we get discounts on our purchases. A++