They were very communicative and professional. Good work. Showed up on time and worked right on my…read moredriveway.

Called in the morning and got an appointment for the next day (offered me same-day). They repaired…read moretwo chips in my windshield, one small and a larger one for $50. Took about 20 minutes. Great local shop, highly recommend!

I am very pleased that I chose this company to replace my front windshield. Although the technician…read morearrived about an hour later than the end of the scheduled service window, the quality of his work more than made up for the delay. His attention to detail was exceptional, especially when carefully removing the plastic clips and components around the forward-facing sensor cluster. Modern vehicle interiors and trim can be extremely delicate, and it often seems as though manufacturers design these parts to break during disassembly. However, the technician methodically removed and reinstalled every component without scratching, damaging, or breaking anything, allowing all necessary parts to be reused with the new windshield installation. I observed the entire process because I genuinely enjoy watching skilled workmanship, and I was extremely impressed by how carefully and attentively he performed every step of the job. My wife was initially concerned after reading some recent negative reviews, but based on our experience with our Honda Prologue, this company did an outstanding job with both the removal and installation of the windshield. The pricing was fair, and the convenience of having the work completed at my home was excellent. I would simply recommend that customers build some flexibility into their schedules. If the company estimates the technician will arrive within an hour, it may be wise to allow a little additional time, and if the installation is estimated at 1.5 hours, plan for closer to 2 hours. In my case, the technician's slight delay was understandable because he clearly prioritized doing the job correctly rather than rushing through it. I would much rather have a slightly delayed appointment with high-quality workmanship than a rushed installation done improperly. The overall scheduling process was also very good. I called on a Friday around 4:00 PM, they had the windshield in stock by Monday, and the installation was completed Monday evening from approximately 5:00 PM to 7:00 PM. So basically a one day turnaround! Overall, I am very satisfied with the service and workmanship. I would absolutely use this company again for any future automotive glass needs.

I would give zero stars if I could…read more After having my windshield replaced here, I discovered paint damage on my vehicle along the roof at the windshield line immediately after the service. This damage was not present prior to the appointment and is located directly in the work area. When I brought it to their attention, I was told it was due to "low quality paint" and not related to their workmanship. That explanation does not reasonably account for a single, localized chip in the exact area where the work was performed. Communication was also handled poorly. Instead of addressing the issue directly, I was initially given this explanation through text rather than speaking with the owner. When the owner, Raul, did respond, the situation was minimized and I was even offered a suggestion to purchase spray paint from an auto parts store to cover the damage, which is not an appropriate or professional solution. Since responsibility was not taken, I proceeded with filing a claim through their business liability insurance. The claim has since been acknowledged as valid and is now being handled by an adjuster. I'm sharing this so others are aware of my experience and can make an informed decision. ***UPDATE*** I'm going to keep this factual for anyone reading. I did not ask for anything "free." I reported damage that was discovered immediately after my windshield replacement, located directly along the area where the work was performed. This was not pre-existing damage. I was told the issue was due to "low quality paint," which does not explain a single, localized chip in the exact work zone. The area was also taped during service and not disclosed to me at pickup. Since responsibility was denied, I proceeded to press the matter until the owner gave me his insurance information, I filed a claim through the business's liability insurance, which has since been acknowledged as valid and is now being handled by an adjuster. I'm simply sharing my experience so others can make informed decisions. The tone of this response from the BUSINESS OWNER speaks for itself. 20 years in business but remember this for future customers: Professional handling of damage concerns is just as important as the service itself.

Excellent customer service. I went to the shop to get a windshield replacement for my Dodge…read moreDurango. They didn't take very long, and I got it at a great price, way cheaper than other places in the high desert. Highly recommend.

Hands down the best auto glass repair shop near me! They always take care of my cracked or chipped…read morewindshields in a timely manner and are always professional! If you live in Hesperia, Apple Valley, Victorville or Oak Hills, they even replace your windshield at your property! They don't use cheap materials or take short cuts and they have the best prices in town! I'm definitely going to use them again in the future! You don't want to call another company because a bad windshield can be very dangerous or life threatening! Call the pros! Call Cali Auto Glass!

My husband and I recently had the front windshield on our 2024 SUV replaced by Best Price Auto…read moreGlass Hesperia, and we couldn't be more impressed with the service. From start to finish, they went above and beyond. The team was quick, efficient, and extremely knowledgeable, making the entire process smooth and stress-free. What really stood out was their commitment to customer service, it's clearly their top priority. They took the time to answer all my questions and made sure everything was done right. It's rare to find a business that combines speed, quality, and genuine care for their customers the way they do. We highly recommend them to anyone needing auto glass services. Truly top-tier experience!

When my grandpa said this is the only place to get your windshield fixed, I didn't look anywhere…read moreelse. They are taking care of me right now as we speak. 10/10 service.

I normally try to support smaller collision repair shops, which is why I chose this one through my…read moreinsurance instead of going with a larger, well-known provider. Unfortunately, my experience left me very disappointed. My vehicle only had front-end damage affecting the front bumper, wheel liner and clips, driver-side headlight, and an alignment/calibration issue. Despite this, the shop had my vehicle for almost a month, and communication during that time was extremely limited. Whenever I called to get an update or a realistic completion date, I was told that someone would call me back, but I rarely, if ever, received a return call. When a customer is paying out-of-pocket for a rental car every single day, clear and accurate communication is extremely important, and I did not feel that this was provided. Additionally, I later discovered that used parts were installed on my vehicle without being clearly communicated or explained to me in advance. If this was due to insurance constraints or parts availability, I believe it should have been discussed so I could make an informed decision, especially considering the potential impact on fitment, performance, and long-term reliability. When I was finally told that my vehicle was ready, I was informed that the alignment and calibration were still not correct and the car had to be sent to a sister shop, which added even more time. Once I picked the vehicle up, I noticed new issues that were not present before the repairs. When turning the wheel to the right, there is a strange noise, and at higher speeds it feels like the front driver-side wheel may be wobbling. These concerns make me very uneasy about driving the car, especially since I rely on it for work. I am also very apprehensive about bringing the vehicle back because I do not have the additional funds to pay for another rental car while it sits in the shop again. Based on the communication issues and extended timeline the first time, I am not confident about how long another repair attempt might take. To be fair, the body work itself looks good, and I have no complaints about the cosmetic repairs. However, the overall experience--delays, lack of communication, used parts being installed without advance notification, and now possible mechanical concerns--makes it difficult for me to recommend this shop. I had other repair options through my insurance, and I chose this one to support a smaller business, but I'm not sure I would make the same choice again. I hope the shop takes this feedback seriously and improves communication, transparency regarding parts, and quality control for future customers. I am willing to update this review if the shop reaches out and is able to resolve these concerns.

Fix Auto Hesperia was one of the best experiences after my accident... staff was friendly super…read morehelpful and professional. Hassle free and my car was finished way before schedule. I appreciate all your hard work thank you for everything!!! My car looks brand new and clean:)

This place is awesome! I messaged them, they answered within a few minutes, gave me an amazing…read moreprice on a new windshield. And had me set up for an appointment within minutes! The day of, we got there and was greeted with smiles and handshakes, real down to earth guys! Great vibe! Dropped my car off and went to go eat, we weren't even done with our meal and I get a text saying our car was done and ready to go! I was amazed! The overall quality of their service is top tier! Definitely will be going back again. 10/10!

Highly recommended. had to get my car window motor and regulator replaced 10/10 service!read more

If you wish to talk to a human, you have to go in. The End! So, if you have a question,you get a…read morebot. If you want to contact customer service,you get a bot. To be fair, it is all of the SAFELITE AUTOGLASS places. No human contact. Safelite used to be such a great company, not anymore.

Didn't even bother trying any further than a phone call for a quote. I got as far as their…read moreautomated answering service and hung up. If you can't take a phone call you can't repair my windshield correctly.

Ulises is absolutely the best. He was wonderful with communication, time management, and extremely…read moreinformational. Even the price was great. Definitely would recommend anyone that needs auto glass repair to use him.

Ulises was fantastic. He came to the house and replaced the windshield and window / regulator of…read moreour rear passenger door. He was so very helpful, friendly, and best of all...educational. I now know that I should be using my windows more often, so the gears and mechanisms don't wear out by sitting idly by. His work was perfect. Just like brand new. And his pricing was great. I don't know why anyone would ever go to a shop to get their windows replaced when you can have Ulises come over to your place. I give him the highest recommendation. 5 star +++

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This is really the worse service. Even when they still owe…read moreme money they never come back. I've been sending messages to them asking about what happened. They just see your messages but never answer.