I got a remote start on my 2012 Honda Civic and I love it! The Staff ( I forgot his name) was very…read morepolite and helpful. He did a great job at explaining and showing me how it worked. I liked that I could use my existing key and not just the fob I was given. Service was fast, friendly and a good value for the price I paid. I highly recommend!

I sincerely hope that anybody who decides to take their car to this shop does not have the…read moreexperience I did. They canceled my appointment at the last minute, rescheduled it. I was going on vacation and needed the car three days later. It was not done--in fact I don't think they started the work until two days after drop off. I told them that I would be out of town until Monday. I received a call on Saturday that I needed to pick the car up. It's a convertible --and when I arrived, it had been sitting out in the parking lot all day with the top off. I figured out why! The top no longer worked. Neither did the driver's side window. I did not figure these things out until I drove the car home. But that was only after dealing with the fact that the mechanic drove my car up on the sidewalk tearing my bumper skirt up. After listening to it crunch as I slowly backed it off, the three guys in the shop proceeded to harass me--telling me they'd just fix it, then telling me my car was a piece of junk. They did nothing! I had to call my insurance. I should have called the police. It took the shop owner over five days to call me. I have yet to be contacted by their insurance. After I took it back in for them to fix the windows and top, they said they couldn't do anything. I could take it to a dealer and pay to get it fixed and they'd cover it if they thought it was due to something they did. So avoid getting a lawyer--and just skip this shop! ****(added 7/29) I'll reply to Andy's response since I can't add to his comment. I'm sure this comment is NOT for me since he didn't contact ME about this. He doesn't really care if my car is repaired or works. He just wants a great review. I don't blame him. But maybe he should train his managers to deal with things when their mechanic wrecks customer's cars. As far as you the customer? I've learned some things. I would just be very careful dealing with car shops. Document everything when you drop it off--mileage, condition. Just like a rental. Andy makes it sound like I'm some kind of crazy woman. Well that's how his managers made me feel too when I complained that my car was up on the damn sidewalk. I should have called the police since I didn't have a witness there to see the condition of the car. I was alone-- and they knew it. Their insurance company sent me a check for $2000 even though the estimate to get the bumper that fits my car is well over $3000. And my top? Mercedes really doesn't know if it's the pump. They don't know. So it worked when I dropped it off. When I picked up my car, the bumper was wrecked, the top didn't work and the driver's side window didn't work. Nothing was said to me that they wouldn't touch the top before I picked it up. Ever. And yes, it did sit outside all day since 10:00 am with the top down. So it's all sketchy. I am now stuck with a car that I can't sell. I'm $1000 short to repair the bumper. So thank you Andy for your reply here on Yelp. As with other "no phone calls," I appreciate the NO follow up to see that I was taken care of. Go away. I know. Go away. I'm sure my convertible will sell right away with that wonderful $700 radio re-wire your shop did!

After purchasing a 2018 Chevrolet Traverse I learned the shark fin antenna was bad due to there was…read moreno reception of satellite radio. I purchased a GM shark fin antenna through GM. I picked up the antenna at Hendricks Chevrolet. While there I inquired what would it cost to have it installed. I was informed it was a 3 hour job at their labor rate, somewhere between $400.00 to $500.00. I then contacted Strosnider Chevrolet. I was told it was a 2 hour job at their labor rate. A friend of mine that owns two import car dealerships suggested I contact Extreme Audio. I called Extreme Audio inquiring if they would install the antenna. If so, how much would it be. I was told they could install it and it would take no more than an hour. I set up the appointment. The work was done quickly. When I went to pick up my vehicle I was told the bill was $66 and some change. I first looked at him like he had four heads. He then said I can charge you more but it took less than an hour, and that is how we do things. We don't over charge. I highly recommend Extreme Audio for your vehicle audio needs. They are straight forward honest people. I won't hesitate to return in the future.

Thorough intake to see what I wanted. They walked through the options without being pushy about…read moreinstalling the most expensive option. I did end up choosing the most expensive option based on the improvements I wanted to hear with my music. Easy to schedule the appointment for the install. Install was finished in a day. The owner and staff were very friendly and knowledgeable. I would choose this place again for audio upgrades or any other car upgrades I'd want in the future.

I've been taking my cars here forever. At least 20 years. Whatever project I give them they find a…read moreway to make it work. Definitely worth what they are charging to get the work done. Let them take there time. It will be worth it.

My cars speakers were shot and I cringed when I played music (which drove me crazy)! I was asking…read morearound and the car tech recommended Car Toyz! They were amazing!!! Great service, friendly staff, and my car sounds amazing! If you are like me and like great sound and great service then I highly recommend them! If I could record the quality sound of before and after your ears would be smiling!

I called today inquiring about having remote start installed on my 2015 Toyota Highlander. I was…read moreimmediately greeted by Robbie on the other end of the line. He actually does the remote installs for the majority of the Toyota dealerships in Richmond. Not only was the total price (parts + labor) 60% cheaper than the dealership, he was able to install it in my work parking lot and was able to work me into his schedule the same day (within the hour of me calling!). The remote start system works with my current factory Toyota key fob, which was my main concern about going aftermarket; I didn't want an extra fob to have to carry around. Robbie was incredibly friendly and informative about my new remote start system. I'll definitely be recommending Automotive Accessories Unlimited to everyone I know for remote start installs!

Walk in a to a complete mess and very unorganized show room. Cords and boxes everywhere. Staff was…read morenot very attentive to say the least.

My back up camera wasn't working properly. Since Audio Image installed my radio I asked them for…read moresupport. A very polite and professional young man named Supreme assisted. He worked diligently to find the source of the issue. He solved the problem and was extremely polite. I definitely will return again when I need to make upgrades to my car. Thank God for for resourceful people.

This is my second visit for 2 different issues. I needed a new touchscreen for my 2013 Hyundai…read more These guys went above and beyond to find one. They still had problems but were relentlessly determined to resolve it. KUDOS!! The second issue was programming a new remote key fob which they did in mere seconds!! These guys are great! I highly recommend them. Steve Godlewski 1/4/26

I brought my vehicle to Audio Express to address an audio output issue. Following their initial…read morediagnosis, the amplifier and transmitter were replaced. A few days later, my left rear light stopped working. Assuming it was a simple bulb issue, I took the car to another auto shop. I was then informed that the problem was due to improperly reinstalled connecting clamps, which had been removed to access the amplifier during the prior service. I contacted Mike at Audio Express to explain the situation. He acknowledged the issue and assured me that I would be reimbursed for the cost of the repair. He stated he would coordinate with upper management and arrange for a reimbursement check. After several weeks without any update, I followed up and was told the matter was still pending. I continued to wait, but after more than three months and multiple attempts to get an update, I have neither received reimbursement nor any further communication. While mistakes can happen, the lack of follow-through and accountability in resolving this issue has been very disappointing.

These guys are great - HUGE selection of rare and hard to find harnesses and automotive connectors,…read moreand tools to make them work too. Above all, these are HIGH QUALITY connectors, there is a difference between these and the cheap ones you can get from china. I bought my ECUMaster Black from them as well as various connectors to make the process easier and communication was great. I had actually ordered the ECU first then realised afterwards I would need the connectors but didn't want to pay an extra shipping cost for a few small connectors, so I just sent an email and Chris got back to me he would hold my order until I picked out the connectors I needed so they could be sent together. Personalized service is always welcome these days!

Ballenger motorsports has A1 customer service. Always quick to respond to any questions. I use my…read moreAFR500V2 WB controllers nearly exclusively.

Dont recommend them, might be the worst customer services i ever had. ordered a set of wheels that…read moresaid it was in stock and then was told i had to wait 1-2 weeks for them to come back into stock after i paid. then after i emailed complaining that its stupid to have ghost inventory then got refunded out of no where with no response after that

These guys overcharge for the quality of work they do. I have had much better whole car details,…read moreinside and out from auction detailers for way less money. I went to pick my vehicle up and had to point out areas which was not touched. They kept the vehicle another day and cleaned those areas but I should not have to tell them how to do a detail.