After purchasing a 2018 Chevrolet Traverse I learned the shark fin antenna was bad due to there was…read moreno reception of satellite radio. I purchased a GM shark fin antenna through GM. I picked up the antenna at Hendricks Chevrolet. While there I inquired what would it cost to have it installed. I was informed it was a 3 hour job at their labor rate, somewhere between $400.00 to $500.00. I then contacted Strosnider Chevrolet. I was told it was a 2 hour job at their labor rate. A friend of mine that owns two import car dealerships suggested I contact Extreme Audio. I called Extreme Audio inquiring if they would install the antenna. If so, how much would it be. I was told they could install it and it would take no more than an hour. I set up the appointment. The work was done quickly. When I went to pick up my vehicle I was told the bill was $66 and some change. I first looked at him like he had four heads. He then said I can charge you more but it took less than an hour, and that is how we do things. We don't over charge. I highly recommend Extreme Audio for your vehicle audio needs. They are straight forward honest people. I won't hesitate to return in the future.

Thorough intake to see what I wanted. They walked through the options without being pushy about…read moreinstalling the most expensive option. I did end up choosing the most expensive option based on the improvements I wanted to hear with my music. Easy to schedule the appointment for the install. Install was finished in a day. The owner and staff were very friendly and knowledgeable. I would choose this place again for audio upgrades or any other car upgrades I'd want in the future.

I called today inquiring about having remote start installed on my 2015 Toyota Highlander. I was…read moreimmediately greeted by Robbie on the other end of the line. He actually does the remote installs for the majority of the Toyota dealerships in Richmond. Not only was the total price (parts + labor) 60% cheaper than the dealership, he was able to install it in my work parking lot and was able to work me into his schedule the same day (within the hour of me calling!). The remote start system works with my current factory Toyota key fob, which was my main concern about going aftermarket; I didn't want an extra fob to have to carry around. Robbie was incredibly friendly and informative about my new remote start system. I'll definitely be recommending Automotive Accessories Unlimited to everyone I know for remote start installs!

Very professional! I felt like family when I was there my first time today! Only thing missing was…read morethe home-cooked meal that's how comfortable I felt and I am not local to the area at all. Their whole team were very courteous, professional, and knowledgeable! Being retired military I am very picky when it comes to my car this will be the only shop to touch it thank you diesel!!

Great, honest mechanics here! These guys will treat you right. Well worth a longer drive to find…read moregood, honest mechanics who do good work!

A week ago, my boyfriend took his truck to Next Generation Autoworks. This was not his first visit,…read morenor the first time he had went there related to a failed inspection. I was not present when he initially brought the vehicle in; however, he was informed that the cost to repair a manifold issue on the passenger side would be around $800(I wasn't there, so I didn't get the actual quote amount). Naturally, this was upsetting, as the vehicle had failed inspection, and he was under a limited timeframe to complete the repairs. Despite his frustration, he explained to Alison at the front desk that he would return the truck for the repair and reinspection. An appointment was scheduled for April 6. On April 6, he called to check on the status of the repair and was told that the cost would be higher than originally quoted. He was also informed that they could not provide a revised estimate because they were unsure how much additional work might be required. This understandably caused significant frustration. His concern was not simply that the vehicle had failed inspection, but that he now had less than two weeks to complete the required repairs, no clear estimate of cost, and the impression that the shop was reluctant to proceed with the repair due to uncertainty about the outcome. Given these circumstances, it is reasonable that anyone would be upset. It is concerning that a business would provide an initial quote, request that a vehicle be brought in for repair, and then later state that the quote was incorrect while being unable to provide any revised estimate. Compounding this issue is the fact that the customer is under a strict deadline due to an inspection rejection sticker. Alison indicated that the mechanic who failed the inspection for the manifold issue did not have a clear understanding of the underlying problem, but only enough information to justify failing the inspection. If that was the case, it is unclear why this was not communicated to my boyfriend in that manner. Alison could have simply explained that the vehicle failed due to a manifold-related issue, but that an accurate quote could not be provided at that time because the appropriate mechanic was not available. She could have advised him to return at a later time for a proper estimate or suggested taking the vehicle to another repair facility. Notably, alternative repair locations were mentioned after the fact, which raises the question of why this information was not provided upfront. While at the shop, my boyfriend made an inappropriate comment expressing how frustrated he felt about the situation. This comment was taken as a threat, which was not his intent. He immediately clarified that he was not making a threat, but rather expressing his anger in the moment. At that point, I suggested that we retrieve the keys and leave, as the situation was escalating rather than improving. Shortly after we left, a technician contacted my boyfriend and stated that he was accused of threatening Alison. Again, my boyfriend explained that this was not the case. Nevertheless, he was informed that he was no longer welcome at the shop. As a result, he is now banned from the same business that failed his inspection, misquoted the repair cost, and was scheduled to perform the reinspection. While I do not expect to hear from the owners of this business, I felt it was important to share our experience. I acknowledge that my boyfriend could have handled his frustration more appropriately, as it is always best to treat others with respect. However, I do not believe Next Generation Autoworks demonstrated the same consideration toward him. They failed his inspection, advised that the issue could be repaired, scheduled an appointment, and then later stated that the appropriate mechanic was not available and that they could not determine the repair or cost. As a result, a full week was lost with no solution offered, no empathy shown, and ultimately a ban from the shop instead of a reasonable attempt to resolve the situation.

This auto repair shop was recommended by another shop where we've had our vehicle inspections done…read moresince 2010. We took our 08 Ford Taurus-x in when we noticed an oil leak and engine tapping. Colonial Heights Autoworks quickly diagnosed and researched the problem...Firestone had beem installing a "generic" oil filter when this engine called for a specific filter with the anti-drain back valve. When Colonial Heights Autoworks completed an oil change with the correct filter the results were immediate. The engine had a significant power improvement and it was like driving a new Taurus-x again! Colonial Heights Autoworks will get ALL of our auto repair business in the future. They are thorough, customer service oriented and very reasonably priced compared to "dealer service departments". Thank you Colonial Heights Autoworks!

Discount Car Stereo is the best. I love my Jaguar XK8 and they made it possible to modernize this…read morecar (and many others). They made an Alpine AI NET device that added an AUX reciever so I could hard wire a bluetooth's RCA line out. And still use the CD changer. Now have BT streaming, Alexa Echo Auto and a small Samsung tablet for navigation. I found them years ago for this, and they also offered a wire harness connector to my car's main console, that they also made. I had to create a harness myself, as they offered the 10 and 14 pin connector at time, but I told them mine was the later 18 pin version. They asked me to please send some photos. Soon later they offered me their 18 pin solution, and now have it availible. Way to be on the ball! Recently the AUX in port stopped working (by my fault) and I hastily ordered their last one. In the next day I found I broke a few soldered wires and fixed it. I thought it wasnt nice to hoard the new ordered last one as well, when someone else may need it. So I chatted and was very politely, without questions, worked with yet again! I strongly suggest anyone who wants to keep their upcoming classic car "modernized" give this company look at, and if they dont have the solution online, call or chat them and they will work it out for you!

Ordered a necessary part and paid extra for 2 day shipping. Three days later I get an email saying…read morethey finally shipped it! I contacted customer service and was told that they don't process orders on the weekends. Great, so ship Monday, right? Nope, "we also need 24 hours to verify credit card info". What?!? No other company does this. I have perfect credit and I paid with Paypal! This was an urgent project, my car is in pieces! Would rather pay more through Amazon, at least you know it will get there on time. If not, at least they will make it right.

This should be the FIRST place yo check for a part to put on your car. The parts they sell will…read morecome with all the extras and it will be the right part the first time! I have been burned by Autozone and Advance too many times selling me the wrong part where I only find out when I remove the old part and it doesnt fit correctly. Heck advance once sold me 2 right calipers for a 92 Jimmy! I needed a left one mixed in there. Staples carries quality paint and body materials also. The staff is patient and helpful. Good place to do business.

Great prices! They also have financing available. The lobby is clean and comfortable.read more

Came in 20 minutes before they closed on a Friday with not just one but TWO flat tires, and not…read moreonly did they help me without any questions but I got the most affordable service you can find in RVA. They do tires and small stuff like oil changes and breaks but not anything engine related. Next door is an auto shop if you need anything but Barbara in the office helped me track down a place to get an alignment (since the machine was down) as soon as possible since I was trying to leave town the next morning. They were all very helpful and couldn't have asked for better service.

Pete has been maintaining and repairing our Saab's since 2003. He has great knowledge and is very…read morehelpful. Shop is easy to locate in Church Hill area.

Pete earned my trust immediately with his extensive knowledge with Saab's. Finally a mechanic I can…read moretrust , the kind that sees a simple fix while working on the car and repairs it with no extra charge or even point out what he did. I will easily drive to Richmond (100miles away) to have my Saab services and fixed.