The store itself is clean and nice, most of the staff is friendly and helpful however I've had a…read morefew bad experiences. The first experience was back in late 2015/early 2016 and I was shopping with my family. We were in line to checkout and the cashier wouldn't bag anything. My sister and I had to do her job for her! The other experience was in 2017 and I was shopping with my mother. We were checking out and we brought reusable bags and the cashier didn't know how to use the bags! We also wanted a book of stamps and that was also a major challenge for the cashier. After we pay and walk away then realized we forgot the stamps. No big deal right? Wrong! My mom went back to get the stamps and some guy started yelling at my mother and the cashier didn't do much to calm the guy down. The cashier called a manager and the sorry excuse for a manager didn't do anything to help alleviate the situation. All in all, good prices, clean store, and for the most part, friendly and helpful staff.

Of my hundreds of reviews, this is the first time I have ever reviewed a Walmart location. Why?…read moreBecause they're pretty much all the same. This one, however, is to be avoided. Our daughter lives here as a patient of the Cleveland Clinic, and we traveled from Houston to spend Christmas with her. The trip to the local Walmart was supposed to be easy. However, it was anything but. First, the shelves were half empty -- no exaggeration. I totally get that when a weather event is on the way and everyone is stocking up, but temps are in the 40s in the Cleveland area this week, and several locals have mentioned how warm it is for this time of year. So, throw that excuse out the window. Secondly, I saw no fewer than 10 employees with pallet jacks hauling products around the store to restock ... except they were shooting the breeze. Meanwhile, they were almost out of orange juice, milk and even Coca Cola. While the place seemed relatively clean, it was disorganized. I chalk all of that up to very poor management. When we arrived back home, I mentioned that the place was like shopping in a third world country, and that many of the patrons acted as if they were the only people in the store -- blocking aisles, turning right in front of us -- and our local family members acknowledged that such is normal around these parts. I can't write a review on rude people in general, but I can definitely say that they seem to congregate at this store. My two stars are generous for this location, especially after hearing that my experience here is par for the course. Needless to say, I don't think management here will be receiving any bonuses or promotions anytime soon.

if I could give a negative score I would. I went to the store 2 weeks ago and requested a fax of my…read moremed list to my doctors office and as of 10:23 August 30th they still have not given anything to my doctor. I even spoke to the pharmacist in the store and was told it was going to be faxed on the 15th. I wouldn't recommend this store to anyone.

I needed lidocaine prescription filled so I can sleep through shingles pain and they said they…read morecouldn't fill it. something about doing their job and calling the doctor? anyways, I got denied medication I need because they didn't call the doctor. Its not my job to call and confirm a prescription for them. don't look to your customers to do your job.

Horrible experience. Covid vaccine scheduled on line. Multiple confirmations received by text…read more Arrived on time to be told no vaccine was available! Was told they couldn't contact me to let me know- despite obviously having my contact information! Pharmacist was rude and dismissive. Awful people, awful place. Avoid!

They only got that because the first time I went they were extremely nice…read more There was a long line of cars for the drive thru for prescriptions and my one script was in. I had a written one in my hand. I pulled out of Linné and put it in the drop box. I called and spoke to a very nice young man who told me I couldn't get it that day as it was a controlled substance. Ok I understood that. I told him I would be in early the next day to get it. 10:30 the next day I was there. They had no script for me and the other one they had to order. Huh? Oh yeah they do have a script but it couldn't be filled until today. Huh? Oh yeah it could be filled at noon. Huh? I took my written script back and went to my regular pharmacy. No problem. I WILL NEVER GO THERE AGAIN

They always have great deals and rewards if you have the app. You can also clip coupons on the app…read more They have food, clothes, and miscellaneous stuff.

There's a lot of talk about what's happening with this brand and how they treat their employees…read more It's a good store, but it's not for me.

they gave me milky looking long lasting insulin. the pharmacist kept hanging up on me. Finally had…read moreto discontinue the whole prescription. The store is a complete mess. Big turn over , which means corporate treating employees like dirt. Some of the new employees can't speak comprehensive English.

This is a great CVS! The pharmacy staff always works hard and does their best to help all the…read morecustomers despite their serious lack of staff. The staff pharmacist goes above and beyond to make sure everyone is greeted and leaves the store happy. The pharmacist and all the girls back there have been working here for years. They've really gotten to know their regulars over the years and greet them by name. It's a pleasant experience because they always ask how I am doing and how my boyfriend is doing. Great crew. Just a tip - if they aren't nice to you it's because you're not kind to them. Remember not to rush them, they have a lot to do and not a lot of staffing. They usually have prescriptions done in 15 minutes or less if there are no problems with your insurance or the way the doctor wrote the script. Just please remember to give them a little bit of professional courtesy. They're dealing with dangerous drugs and checking for interactions while billing your insurance. It's not fast food, it's health care and they have laws to follow. Don't treat them like fast food workers.

Attitude of the people at the pharmacy instead of trying to help you they give you a attituderead more

Extremely rude nurse practioner here working Monday morning July 8, 2024 named Ashley at the minute…read moreclinic - scheduled an earwax removal for my father and was denied service- our insurance is billed for this - extremely rude about him needing hearing aides over not wanting to be sensible in explaining an ear cleaning procedure - will not return even to shop here. She's just lazy. We do not trust our health care needs being met or even discussed at cvs middleburg heights pearl road minute clinic ! We went to the minute clinic on ridge and explained what happened- Ashley claimed we yelled at her when we were shocked by how rude and unprofessional she was the exact opposite of the truth of how she explained how cleaning our ears can cause an ear infection she makes it sound like an ear cleaning is very dangerous and risky. She does not trust her patients is extremely dishonest and fake - the other minute clinic was very understanding - I have had my ears cleaned in another state by a minute clinic while I had an ear infection to cure my otitis media - I never got a fever or infection by them helping me that way ... Ashely does not have any professional medical clue what she's talking about very disappointed we even stopped at this location ! we did not file a complaint about her over the phone the to corporate we don't have the time to waste people have very busy lives - we had to schedule minute clinic online and had to drive there just to be sassed harassed and listen to ignorance ! but if you're looking for unprofessional health care workers and want to have a hard time getting your health care needs met this is the cvs to go to ! We honestly thought after this experience with Ashley that wasted our time and affected our morning start to the week - that every minute clinic doctor was very hard to deal with and they would not respect the service we are to be billed for ! We will only go to cvs in ridge Parma for minute clinic needs ! Ashley does not explain health appropriately ! She is very incorrect and gives bad advice and Ashley obviously doesn't get paid enough to call people deaf .... Jesus how annoying :/ this place will give u a very HARD TIME for a very simple request . This place sucks . Was so offended . We just walked out .

I needed a restock on some toiletries while on the road for work. The hotel convenience…read morestore/pantry did not carry what I needed - so off to CVS! Picked up the restock I needed - deodorant, hand moisturizing lotion, plus some bottled water and V-8 juice. CVS was clean, well lit and well stocked, and organized. Cashier was friendly and prompt! #CVS

Do not attempt to get help by calling the store…read more You will NEVER get a person and the "phone assistance" is terrible. It (she) doesn't recognize what you type in and only gets half of what you say so it repeats. They have the worst phone service. It takes forever to get it to the point of leaving a voicemail. They say they will call back within an hour. Nope!

Omg my go to pharmacy now. Instead of screaming I'm calling your doctor she explained it could…read moreinterfere with my other medication and did I still want it. I did not. Calm conversation between adults. Wow. Good job Lauren!!!

I would give a zero if i could. Do not use this store. They falsely advertise their products by…read moreposting sales signs early and then tell you the "sale" doesn't start until they close. Then they charge full price for the item. I asked for the price to be adjusted since their signs do not say when the product goes on sale and was already posted by the products and was told no price adjustment would be given. I even tried to call customer service to address the issue. I was told they would give me extra bucks but no price adjustment. I was then told to go back to the store to return the items for a refund. I was told by the cashier at the store that multiple elderly clients were complaining about this system for posting their signs early. I asked to speak to a manager and was told no manager was available and that they would contact the district leader to call me back. When I asked for the number to speak to them myself. I was told that they didn't have a number and that my number would be given over email. This is not how you do business. It is completely dishonest.

Out of most everything I went in for. Find one thing for $3.99 and want to pay. Nope, guy in front…read moreof me forgot something, walks all the way to the back of the store to get it. Cashier thinks the best thing to do is make everyone wait while said customer finishes shopping. Keep it, Ill order online and save myself the runaround. Brick and mortar days are numbered and this is exhibit A. Pay more, worse service, no thanks.

Lots of items available at this location. Large parking lot too. Went in for a few first-aid items…read moreI needed to re-stock my personal first aid kit. Was able to get what I needed since there was a large selection of items in that section. Walked around the store after I found what I needed. Very clean and organized store! The cashier was helpful too.