Nice store. Check out is arranged differently from others. Line weaves through the maze of small…read moreitems, snacks, candy, etc. Lots of registers are in a line. At the far end of the line are racks of online order pick ups. And there is self check out if you don't want to wait for a register that does returns. I hadn't seen that before.

Your app either slow or doesn't open at all. Your customer…read moreservice, phone and live texting. It's impossible to get information. Why can't I call and speak to someone that I can understand? Why do I have to put in my entire card number and Social Security number, to make a payment? it was quicker before you switched to a bank card! Too often, while searching your clearance online, the price when you look at the item isn't the same as the one while scrolling. I have NO issues with in store shopping.

Great selection of clothes and the staff is nice and friendly. Like all Nordstrom stores though,…read morelines can get pretty long though is my only complaint.

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

Smells like decay and mold from all of the water damage. They are announcing an hour before they…read moreclose that they are closing soon. They announce every 10 minutes. They can't wait to get you to leave.

I have to say that my entire experience at Dillard's was exceptional. I'm saying this as someone…read morewho's not even Dillard's or department store fan. I'm usually a customer of Dillard's for something small or in passing. It's never my destination. During my latest visit it was actually my destination for shoes. I needed sparkly sneakers for a Sneakerball, and Dillard's had the perfect pair! AMBIANCE: This store is tucked away in Beachwood Mall. The lighting in the store and the fashions make it feel like Saks or Nordstrom, not Dillard's. Meaning it's a lot more ritzy. It has pockets of high end brands, and the entire store presents very well. INVENTORY: Dillard's recently really started keeping up with the times. Compared to its competition, it's really fashion-forward. Around the holidays, I noticed that there are a lot of very trendy dresses in relevant colors and gorgeous fabrics. They are also very well styled with faux furs hugging the shoulders or sparkly boleros. There are also exciting party shoes - sparkly, with bows, and all the shimmer! You can really envision and build the entire outfit. I was really impressed with this recent shift of modernization. I even asked myself - Am I really at Dillard's? SERVICE: The service was truly five star. I was in a hurry (story of my life) and needed to quickly located the shoe department. I asked an employee at another department who provided me with very detailed directions. She was super friendly. Staff was pleasant as I made my way through the department store, smiling and nodding. My interactions at the shoe department were similarly warm. The sales associate told me she'll be right with me, immediately found the shoes I wanted, and was extremely friendly. I observed her interactions with other customers and she was providing very personalized service. It was probably among the best customer service interactions at department stores. Seriously great service. She was also as excited as I was about my sparkly sneakers with holiday lights purchased from Betsey Johnson collection. I will say that these sneakers were pricier here than at other retailers. I paid over $100. So many people complimented me on these shoes that it feels like I got my money's worth. I would recommend a visit to this store. The setup makes it feel luxe, the service is extremely cordial, and you experience can be flawless from start to finish. Honestly, couldn't find any fault in my whole time here. I plan to return shortly to look for New Year Eve dress. I'll have to first figure out what to do for NYE. Do I need Dillard's faux furs and bow bedazzled shoes? Or something more subtle?

I'm giving Dillard's four stars because you can bring your dog in here. The dog I saw wasn't a…read moreservice animal at all and this lady was walking around no problem so from now on Dillard's gets four and above stars. Also, there's a lady name Misty who works in the lingerie department. She was incredibly helpful and very friendly.

Cute lil farmer market with good parking nearby. Art, veggies, fruit, flowers, soap, and baked…read moregoods as well as some informational booths.

My legacy is that coming to this village is an indifferent experience. They've tried to create a…read morelegacy for themselves by making it so fancy and outdoors, but they're forgetting they're not in TX, AZ or CA maybe. It is a pretty standard new style overly fancy shopping centre located in the Cleveland Ohio area. It's expensive and it's fancy (did I mention fancy) and it's outdoor (and fancy) which isn't always a good thing in this region, especially during winter months. It's one of these outdoor (did I mention it's outdoor) shopping villages (and fancy) with all the high end stores, but it's still cool to have it here, and it provides a nice shopping experience for people in Cleveland that are sick of indoor malls.

Actually the worst Walmart I've ever been to. And I don't have unreasonable expectations for any…read moreWalmart. But this one is absolute trash and should be avoided. First off, walking through the store I could smell weed. And no body was that close to me so I questioned if someone was actually using a pen inside the store. They were prepping for restocking but it was a mess. No order. Employees on the isles didn't greet you, but kept their music playing loudly (loved all the profanity!). And checkout was ridiculous. I was told (after I was already ringing up items) "No self-checkout!" on the self-checkout line that was green. The same person who shouted that, was standing right there as I walked up and started ringing up my items. And I walked past a handful of employees as I made my way back to the exit only to be told when I was almost there "You can't exit that way." Cool cool cool. Poor customer service. Messy store. Avoid it.

This has to be about the worst place I've ever shopped. I know it's Walmart but even then one would…read moreexpect some level of acknowledgement as a customer! I stood next to a case pressing the button for assistance for 15 minutes--totally futile! Then I asked for assistance 2 times both times was told someone would come to help....after 20 minutes I just gave up! It's not like they are busy, I see staff walking around in no hurry to help anyone! Horrible place to shop.

I ordered a few high end pants online that were delivered in individual tiny plastic bags…read more Literally jammed in. Anyway, tried them on, one was huge on me so the very next day I went to SUCKS to return it. The woman, then the manager wouldn't accept it saying it looked worn: pointed some little snug on the bottom and wrinkles/creases in some areas that only them saw. I literally got the package after 6pm the day before, so unless I worn them to bed.... it was a real pain to return them, but trying to accuse me of returning an used item- they can go to hell. Sticking to Nordstrom from now on. I prefer being ignored while I shop because I hate talking, but if that's not your thing- prepare to not be acknowledged at all. Oh and shoe department is a joke!

Ordered a $600 Burberry scarf and it arrived balled up in a piece of plastic. Buying designer items…read morecomes with the experience. The packaging with designer is usually exquisite. This was just disappointing. How can you gift an item full of wrinkles and zero presentation. I will be returning this on pure principle! Do better!

This Target location is my go-to Target on the East Side. The store is centrally located in…read moreMayfield Heights. It offers a much more pleasant experience than Target stores in South Euclid and Willoughby. In fact, I drive out of my way to visit this specific store. Fall Finds: Target is all stocked up for fall with "sweater" cozy pumpkins, cute ghost mugs, wicker pumpkin trays, bronze looking mushrooms, and more. I had to run away from the discount area where these items were located to avoid buying all the stuff I don't need. Most of the items were priced between $3 and $5. Store Appearance/Stock: This store is well organized and clean. The women's clothing area sometimes runs low on inventory. It's true for any Target stores lately. Order pickups: While I love to wander at Target, time often doesn't allow me to. I place a lot of in-store pickup orders here. Usually for clothing or personal care items. My last order was for tennis balls (for physical therapy) and summer dress. The items are always found (even when low stock) and orders quickly available. The transactions for pickups are considerably more efficient than other Target locations. Service: This store has the most pleasant service out of all East Side Targets. Employees inquire if you need help and are very polite. I enjoy my interactions here. Good service extends into Target Starbucks cafe. Parking: Plenty of parking specifically for Target and in the plaza. Watch out for speed bumps in certain crosswalk areas of the plaza. Overall, I'd recommend this location. It's suitable for a quick shopping trip. Convenient for shopping, pick-ups, and returns. Lately, I have noticed reduced foot traffic which I personally love for speedy shopping trips. Another convenient thing is that there are several other grocery and clothing retailers in the plaza which makes for a more efficient multi-store visit.

I would give this store zero stars if I could. This Target has the worst customer service…read moredepartment of any store I have ever visited in my entire life. Today was the last straw-- I will never go back. One employee at the customer service checkout was especially mean, condescending, and truly unhelpful. A bully like her should not be working in a customer service role. Save your time and sanity and visit a different store.

This is my local Target. The staff (including pharmacy) are always friendly and helpful, and…read morecashiers are smiling. The store is pretty typical though sadly a bit lacking in the toy department. The Steelyard Commons Target is way bigger for toys and also overall, so I'd recommend going there when needed. It's a bit out of the way if you're an eastsider but it's way "better" than settling for the Walmart nearby. Tip: They usually have promos when buying laundry detergent or other house supplies, to buy X products and get X amount on a Target gift card. I try to do these... household items don't go bad and free money is my favorite! As far as parking, the lot is a mess (poorly lit and not well stop signed) but there is always ample parking.

Quick review because I don't want to harp on. My boyfriend and I really do not like this Target…read more Its layout is confusing, the parking structure is a disaster, it is understocked, and always has long lines. The upstairs checkout lanes are never open and it took us forever to find the shoe department. In the end, we didn't continue to shop around after picking up a pair of $35 shoes because this claustrophobic store had exhausted us. Now I remember why I hadn't been back here since I first moved to Cleveland 6 years ago. It has only gotten worse.

Great inventory, unique styled clothes and good service. Rick is awesome. He really tries to…read moresatisfy your needs.

They have the things you are looking for and the sale people are very knowledgeable about the items…read morethat you are going to buy