He had no idea what he was doing and it took him 3 days to unlock the trunk of my vehicle AND He…read morebroke the door lock on my vehicle and after almost a year of giving him time to replace it he still has not. DO NOT USE HIM.

My niece accidentally locked her keys in her car in Fayetteville and needed help. After calling 6…read morecompanies who had either gone out of business or didn't have anyone available to help, I called JR's and he said he was working a job in Bentonville but would be able to help in about an hour. He was true to his word and arrived in about an hour later a was successful in opening the car. He was very personable, professional and efficient with a reasonable charge.

BJ was quick to respond, easy to communicate with, and professional. He did a great job!read more

From the owner: 3rd generation locksmith with over 25 years experience.read more

Such quiet but nice people here. Out of all the locksmiths I've been to over the last few years…read more This place has cut my keys perfectly every time and I've never had to come back to get another one made or Adjusted. 5 stars for customer service and quality.

Top notch master locksmith and shop.....I was a walk-in for custom keys on my truck, and Casey…read moreworked me into his busy morning. Transponder programming and cutting of keys were perfect and working like new! Would refer anyone needing professional locksmith services to him. Reasonably priced as well.

Mike was extremely fast and I was in my car in less than 10 minutes! Quality = 10, Value = 10,…read moreCustomer Service was TOP QUALITY!

From the owner: Tired of paying 60, 70 , even 80+ dollars to get your car unlocked and then be told that help is…read moretwo hours away ? NWA Locksmith is here to help . I have opened tens of thousands of vehicles of every description and I stand ready to help you . Car , pickup and SUV unlocks are 49.95 and residence unlocks are 72.95 seven days a week , 24 hours a day . I also unlock semi trucks and RVs . I will also help after hours with prior request . I also offer roadside assistance . Jump starts ? Fuel deliveries ? Tire changes ? No problem . Do you have a lock on your house that isn't working right ? Need your house rekeyed or locks changed ? Again , no problem . Give us a call and ask for Mike

Welp, young master Triston (spelling) just replaced the ignition switch in my antique Chevy truck…read morein about two seconds. Turn ignition, Insert pick, plink. Out it slides. In goes the new. I tried it the exact same way for twenty minutes. Goes to show you gotta hold your mouth right! The price is unbeatable. In the rain. I was so enthused I totally forgot to get a special key copied for my truckbox as Lowes could not do one. Cheers!

Since he decided to have my 100% true review removed i will just happily repost it here to make…read moresure everyone still can see. final update: i took him my receipt from toyota showing that it was a programming issue, proceeded to tell me that even with proof from toyota that its the cars fault not theirs, which now works perfectly after programming! He told me that the way toyota did it they dont even have the ability to do (like i originally said). Still no refund even though he said if i did this, attached and highlighted in the review, i would get a refund. unfortunately will be taking them to small claims court and making my report to the AG office. since we are using petty google quotes and before he tries to say oh your re seed means the car had issues just see attached.... Scammed me on a Toyota key, ordered on a Friday came in Wednesday. Went to get it programmed and they failed to program any functions but the ability to start the car with it in ignition. Push start functions not working, lock unlock not working, and panic button not working. They couldn't say if the car or key was at fault just that they would have to get with the manufacturer for a potential warranty. Which I was then told there wouldn't be a guarantee that the manufacture would honor, which I'm taking as I will be left with a key as useless as the one I'm trying to replace. (The buttons have worn completely off the cars original key not allowing it to lock and unlock with the fob hence why their key is useless) I asked for my money back which I was told there is no refund for special orders and we have to go through the warranty process. I understand this however, I expect my product to work when it comes in, the person to have the knowledge of what's going on with the product, and the guarantee that I know I will have an issue resolved. There is 0 guarantee and I have become extremely un easy that they will even be able to program on the 2nd attempt. It also didn't help that the guy helping me didn't even know how to change the battery in the key. I had to show him!! This really didn't help with the confidence that they could actually do this. I explained I would rather take my money to the dealership where they can order the key in a timely manner, program it properly, and if there is any issues inform me of how it needs to be corrected. This way I'm not stuck in a loop of waiting for keys to maybe work over who knows how long. I was told I'm entitled to my opinion and that nothing can be done and they will attempt to start the process for warranty. The situation could have been as simple as "Sorry we weren't able to get this key to work and we are unsure why. We can go through the warranty process that usually takes X amount of time or provide you a refund." Sadly it did not and here we are. It is not the customers responsibility to cover the cost of faulty items between you and your vendors. Once again I understand no refunds but no refunds on defective items??? Yeah that's a joke. Update to respond: I can't believe they came back and blatantly call a customer a liar this is absolutely atrocious customer service at no point did they blame the cars immobilizer system. They told me "we are not mechanics" we do not know what the issue is and have no way to tell. Hence why I wanted my money back. They ordered the key replacement "warranty" as a shot in the dark that the key itself was defective AT NO POINT WAS ANYTHING EVER MENTIONED ABOUT THE CAR HAVING ISSUES. Infact I have full scans from prior to when they touched the car and I have the scan 15 mins after I left showing that it failed to program. The only immobilizer fault present in the car is MISMATCHED KEY CODING because they FAILED to code the key. Oh that personal phone call he instantly attacked me for my review and basically screamed at me the majority of the call. And yes the key I have for the car none of the buttons work and the smart function doesn't work. Because like I said the buttons are missing and damaged so they can't show that the cars the issue, the existing key was also missing the battery and I told them that as well. However it's smart functions did not work because it is damaged.

I had a sudden flat on my sloping driveway, and didn't have an appropriate jack for the location. I…read morecalled the service provided by my car insurance, which contacted Pop-a-Lock. The service person arrived quickly, used an appropriate jack, removed the flat tire and wheel and installed the emergency donut, which he made sure was inflated to a proper PSI. The service person was pleasant and friendly, and appeared to really enjoy the job. I don't know what the cost was, but i suspect that my insurance company's roadside service provider looks for high quality and good prices. Excellent all around.

I do not recommend at all when it comes to jump starting a vehicle. On 8/18/25 we reached out to…read moreour insurance, who contracts through Agero who uses Pop-A-Lock. Before arrival, the vehicle simply said low battery. Everything else was working - lights, dash, radio, auto running boards, rear hatch, etc. When the tech arrived, he appeared lost to say the least. He started out on the right side of the vehicle where the fuse box was. He finally figured that out and went to the correct side. He appeared to be watching some sort of video to figure out how to jump the car. Then he disconnected the fuse block from the top of the battery and connected one cable to the POSITIVE terminal post of the battery and the other to the starter relay on the fuse block. Immediately we knew there was a problem as nothing worked - no lights, no dash, no running boards. Nothing. He even made a comment about how this wasn't the first time he had seen it. We had to use a different provider to tow the vehicle (not through Agero) and taken to the dealership. Dealership confirmed that the fuse block was bad. They replaced it + new battery and all was good. We are now having a fight with the insurance company and Agero about who is responsible for this whole deal. Maybe for locks they are good, but don't use them for anything else!

Cory from Lock Shark was quick to arrive and gave me the best quote. He set my Key remote to my…read morecar in just minutes and we were good to go. I would recommend Lock Shark.

From the owner: Local, Fast, and Reliable 24 Hour Locksmith Service. Residential, Commercial, Auto.read more