This Discount Tire was the closest to where I was at so the one I went. When I got there, I noticed the parking lot was pretty empty and just two bays in use. The other Discount Tires are always bustling so I am not sure what is going on at this location. I went to wait at the air machine as I wasn't sure if I had a flat or just low air pressure. I had run over something in the road a few days before, so I thought there might have been a puncture. I waited there and waited as that is how it works at my Discount Tire. But nobody came to help so I decided to go inside but someone came out to meet me and just told me to wait. Another car came and we had a line so finally someone came over to check the tires. Thankfully, I didn't have a leak as with the rate this shop operates, I would have missed my show. I will look for another location if I have another tire issue in the area. read more

First visit they didn't check my warranty and tried to sell me new tires instead. After calling back and verifying I had a warranty, I revisited and the tires weren't in stock... Third visit everything seemed fine. Got my car back with a vague conversation about the TPMS needing to resync after driving. Left despite a nagging feeling and the TPMS error didn't go away. The real problem though? An unrelated tire was down to 10 psi! This would have left me stranded if I didn't have a pump with me! Edit: after my 4th trip back to the store my TPMS system is not working! Avoid this location at all costs! read more

Discount Tire - Pressure gauge showing 10 psi - Tires Near Me - Asheville, North Carolina

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YEA ! for Jose,he & the tech. working on my Avalon .They were so,so wonderful, can't ask for better people to take care of my tire problem & the damaged lug nuts (Toyota defect ). They were very polite & professional. This my tire shop. THANK YOU Tim Taylor read more

So it was time for another set of tires. As a truck owner it can be an investment and a challenge to find the right tire, particularly if you are switching brands and tire types as I was for this visit. When I arrived I knew what i wanted but had questions. Aaron G did a great job helping me with my purchase and also discussed with me the last set of tires I purchased 2 years ago. They'd worn down faster than the 65k warranty and Aaron stepped up and let me know I'd have a little money coming back to me due to that fact. Nice surprise to the purchase and just another reason I keep coming back to this location year after year. I was in and out in 30 minutes or so...Thanks Aaron G! Thanks Discount Tire! read more

Discount Tire - Tires Near Me - Asheville, North Carolina

I took my car in this morning at Discount Tire, Bleachery Blvd, Asheville. I had purchased my tires from them in 2020. One of the tires had slow leak issue. Jose, one of the managers, expediently issued a discount for a new tire. I will continue to do business with Discount tire and I encourage everyone to check them out. Tony L read more

A big thank you to the team at Discount Tire for coming through during a tough day. While heading 3.5 hours away to visit my aunt in hospice, we had a driver's side tire blow out on I-26--on a stretch with very little shoulder and heavy traffic. We managed to get the spare on and made it to Discount Tire, where we were told it could be a 2-3 hour wait due to how busy they were. Despite that, they got us taken care of in just about an hour. The staff was professional, courteous, and clearly doing their best to help everyone as quickly and safely as possible. Their help made a hard day a little easier, and we're truly grateful. Thank you, Discount Tire. read more

Let's start with price. The tire my wife needs, anywhere else, is $185 all in. Here it's $260. But, they had a tire in stock, and nobody else did. Dropped off the wheel with the tire to be replaced at 8:30. They said it'll be ready no later than 10. It's 10:14 as of this review...and they haven't even started yet. Asked what's going on 10 minutes ago, and was promised it'd be ready by now. Obviously it's not, or I wouldn't still be typing this up. Avoid this place. Literally anywhere else is better. read more

Discount Tire - Tracker...late - Tires Near Me - Asheville, North Carolina

I JUST bought these expensive tires post Helene and then noticed a slow leak. DT told me over the phone a patch could be free if it was not in the sidewall. I just enrolled for school and was out on medical leave, this news was fantastic. I was short on cash or I would have gotten the wipers. THANK YOU TEAM! I was much helped signed, your local disabled vet #Asheville read more

Needed to get my tires changed. Had an appointment for 10:30am, got there even a few minutes early and was notified it was going to be ready by 11:17am. They didn't even take my vehicle until that time. I was there for 2 HOURS. And a lot of people came in after me and left before me. Bathrooms were also not very clean. Staff was at least polite. read more

Stopped this morning to get free air (I usually do it without assistance as the machine is easy to use and the wait for anyone is usually quite long). I waited in line about 15 minutes behind another car while another car at the machine was being checked and rechecked with much discussion with the driver by a young man was apparently trying to talk the driver into buying new tires. I say apparently because it doesn't take that much time and effort to put air into tires, and because that's what happened to my wife a few days ago when she stopped to get air. I left and went shopping at the adjacent Walmart and came back through and the same thing was happening. So I parked and went in the store to tell the manager and only one salesman was there browbeating an older woman to buy new tires. (I'm guessing he was telling her that her tires were dangerous just like the air-check fellow told my wife a few days ago even though the tires recently passed the State safety inspection with tread to spare. I've had 2 other instances at this store in the last year of being told that I would need new fires because leaking tires couldn't be repaired only to have them successfully repaired at another business. Although I have bought several sets of tires at this business for the several cars I maintain in my family, I doubt that that will continue with the current attitude here. read more

Prepaid for my tires online, set appointment and was in and out within 30 minutes. Pricing is competitive and customer service experience was on point. read more

I came into this store after noticing a screw in my tire and decided to go here before my drive home. I will say that they go above and beyond to assist their customers. Johnathan was phenomenal! I was super worried that the tire would have needed to be replaced due to where the screw was located on the tread but they were up front about it saying it's not in a great spot but we are gonna fix it don't worry! I would suggest going here to anyone who wants great customer service. As well the patch work was perfect! Will definitely come back if I have any issues or need a patch or maybe a new set of tires! The patch was free! I can't complain about anything! Thanks again y'all and Johnathan for helping and explaining things in way that I could understand! read more

I arrived shortly before opening and was one of the first customers to be seen this morning even though I did not have an appointment. I was sold a set of tires and they were installed very quickly. In and out, less than an hour. The shop has a waiting area, a cooler with bottled water while you wait and a free wifi. Or you can go for a walk through the shopping plaza instead of sitting. Kohl's, Walmart, Petsmart, etc. Tip: Do a little bit of research on discounttire.com before you show up. They will try to sell you an expensive tire but if you already know which ones you want to buy (and they're in stock), it will save you some money. [Review 12689 overall, 1 of 2020.] read more

Discount Tire - Discount Tire, Asheville - Tires Near Me - Asheville, North Carolina

Best experience I've ever had getting ties. Dylan met me at the door and I explained I knew they closed soon and I couldn't get the tires today. He said he would have the tires replaced in less than an hour and wanted to assure I was safe driving when I left. It took about 30 minutes from the time I drove up to getting my keys back. Jeremy greeted me with my keys with a smile. I felt like everyone here was happy to help and the moral seemed very positive. I would definitely recommend this place. read more

We were traveling through Asheville and got a flat tire, Jonathan and Tyler were very efficient and thorough with repairing our tire! We appreciate the professionalism from this location! read more

In my 50 plus years of driving I have never experienced an operation like this. They beat Costcos price and their service is unbeatable. Free balance and rotation, free repairs, road hazard included with your purchase. All work is done by professionals. Enough said they are the best!!! read more

I began my first experience with Discount Tires on Bleachery Blvd in Asheville, NC by ordering my tires online and scheduling an appointment for installation. I chose this route because it was heavily advertised as saving customers an average of 30% on the wait time. I noticed the charge had been refunded to my account 2 days before my appointment so I called the store to see what had happened. They let me know the charge was still pending and that my tires had arrived, this next part is important as the store associate over the phone strongly suggested I come in today to have my tires installed as it would give them more space for inventory and that I would be able to, and I quote, "get in and out in no time." I arrived to the store at 1pm, was given an estimated time for completion to be "an hour and a half." It is now after 4pm and my vehicle has not even been moved into a bay yet and I am told there are still 4 vehicles ahead of me and that there is no way to estimate how long it will take. As if this were not already frustrating enough, the staff seem completely apathetic and are unwilling to make this right in any capacity. Seeing as the tires were in fact no cheaper than the Walmart next door and about 10% more expensive than the local mom and pop shops, I would highly discourage patronage here, especially the Asheville store on Bleachery Blvd. I value my time and the store associates clearly do not. read more

Discount Tire - An advertisement alleging you will save an average of 30% on your wait time if you order online and schedule your appointment. It's a lie. - Tires Near Me - Asheville, North Carolina

They are so good and very timely We were there on a busy Saturday and they had our tires done very quickly.

Had a flat near by but couldn't get the lug nuts to break loose limped it to this store and asked if they could just break them loose Justin was great he came out and slapped my spare on. I was needing tires as well and was going to get them a few days later but he got me in that afternoon new tires on. This is why I keep using this store customer service is amazing read more

Went here and got a nail in my tire fixed for free! Couldn't believe it was no charge to me! Great customer service and great experience overall read more

Had to stop by for what seemed like a nail in my tire. Drew took the time to check it out aired up my tires quickly in the rain. Don't go to the Walmart tire guys. That guy wouldn't even see if it was a rock or a nail before telling me it would be an hour and a half to look at it. Quick, efficient & honest. read more

Stopped here after road-trip to Asheville bc tire was leaking air. They fit us in even though they were super busy, and they were very responsive and friendly. Great customer service here! read more

Shawn gives great customer service and will be going back there next time! I had new wiper blades put on and they were well worth the price and a big improvement over my old ones. Also had a rim put on a new mower tire. All the employees I observed were cheerful and friendly. I'm so glad I went to this store today! read more

The staff are very friendly. I came in to have my tire plugged in they did it for free. They are always busy but seem to be very fair and do whatever it takes to get the job done. A very pleasant experience compared to other places that are like this. read more

I recently had entire set of tires replaced 6 weeks old a tire ruptured and I decided that this wa not the right brand for my truck, Discount replaced the tires minus labor and insurance, no problems!! read more

A large selection of tires, and the staff knows what they are talking about. The price is typically better than any of the other tire stores. The techs treat your car like their own. read more

Great place. Well organized, Everyone I interacted with was professional and helpful. They're very good at estimating times for service and the exact cost is provided up front. Walk ins can work out fine, typically won't overbook. read more

Really appreciated the great and friendly service here. Not only were the knowledgeable but prompt. Being out of town, we appreciated the friendly and informative discussion with two employees about the Asheville area and then we were safely on our way. read more

Very helpful staff. Tires, free rotation and balance can't be beat anywhere.very comfortable area to wait and very reasonable prices.

The worst customer service I have encountered in a long time. Waited for 20 minutes with several novice employees behind the counter and my presence was never acknowledged. Steer clear! read more

I had to order a new tire after my old tire was deemed not repairable due to the placement of a screw into the sidewall. I waited 3 days for the tire to come in. I was not called that it had come in, but when I called they said there were 20 people ahead of me and that I would have to wait hours or hope for service the next morning when they opened. They would not let me make an appointment to have the new tire installed. My car did not come with a spare and so I have not been able to drive for several days. There must be a better system of service than this!! Considering the type of customer service that is offered (which is zero), I would not want to ever use Discount Tire again. read more

I normally write fairly long-winded reviews with a few funny quips and such, but buying tires is one of those routine maintenance things that is about as much fun as having a doctor do anything to your colon, so I'll just bottom line this one. The service was friendly and the dude was able to get me the tires that I wanted that were originally slightly above my budget, including the extended warranty and roadside service, at a price that I knew was legit (because I obsessively research things like this). I walked in without an appointment and was out the door with solid new tires on my ride in a very reasonable amount of time. Overall, it was as painless as possible. read more

Our tires were not there days after they said they would be. Had to leave the car overnight. Called the next morning to make sure the car was ready. We were told all was done. Arrived after the 40 minute drive to see the car was up on a jack. We were then told one of the newly installed tires was leaking and when they went to take it off they found they had cross threaded one of the wheel studs. The only solution was to break off the wheel stud to remove the wheel again to work on the leaking tire. The leaking tire was caused by a brush fragment left between the bead and the rim by the installer. After all this, the management offered a coupon to a mechanic an hour away from our house for a free repair of the wheel stud they destroyed. So based on their incompetence I would now need to waste 3 plus hours of my life. I said no and they offered a deduction of the labor install. Fine. I would have to fix it on my own. A really bad experience and then it got worse. Some weeks later my wife said the car was making an odd noise. I drove the car and felt the noise was coming from the left front wheel. Thinking it might be brake or cv joint related, I went to break loose the wheel nuts before jacking up the car to check it out. What I discovered was 3 out of 5 wheel nuts were completely loose. Total incompetence and totally life threatening. We live in the mountains with sharp curves and severe drop offs. 3 out of 5 studs not doing their job is a serious threat of failure. I obviously checked and tightened all other wheel nuts. Really bad experience. read more

Discovered I had a slow leak in a tire the night before I was to go out of town. Went to Discount Tire the following morning and arrived 10 minutes before they opened. Was able to use a QBR contactless check-in process. Once they opened, they got me right in and allowed me to sit in the car while they repaired the tire. In and out in 35 minutes, and when I asked; how much do I owe you, they responded "no charge"! I have probably bought 4 or 5 sets of tires from Discount Tire over the years and it's service like this that keeps me coming back! read more

Stopped in due to a screw in my new tire. things don't always go according to plan and to no ones fault the repair attempt didn't go quite as it should. Regardless, Hutch didn't miss a beat and bent Over backwards to make everything right. Amazing customer service sets them apart. Fantastic work and experience! thank you! read more

Had an awesome experience here this past weekend. Was helped by Hutch at the front desk and he was amazing. So accommodating and truly got us the best deal. Would definitely recommend this location and especially Hutch as an awesome employee. Thank you so much!!!! read more

I use Discount Tire on a regular basis fir tire issues of all sorts. Have been a regular in several different cities over the last 10 years. I am impressed by their competence with tire questions, but even more, by their open and friendly service. It doesn't seem to matter where I go, the desk staff and the service staff are attentive, courteous and efficient. This is obviously a national policy and training. Kudos to them. read more

I went 2 weeks ago because my tire pressure light came on. They said my right front tire was at 22 lbs because it had a screw in it. It was so was so worn they couldn't repair it. Went back today to get tire prices since my stimulus will post Wednesday. Waited 20 minutes while the 1 person working in the lobby answered phone call after phone call without even acknowledging my presence. Keep in mind I have purchased tires at least 3 times. He didn't bother to ask for my info or he would have known that. He did go out to see if there was a tire in stock since the ones I had looked at we're not. Went and found better tires and service someplace else for $200 les. I'm real disappointed because I thought I'd never buy tires anywhere else. read more

I have never seen kindness like this, at a tire shop. He is well educated in his field. Sincere, sweet and helpful!!!! Gabe is the guy to see if you need anything! If I lived locally, he would've gained my trust and service from now on... I would never go anywhere else. I feel I can trust him and that he has my best interest at heart. I'm sure he will make management one day soon... because he shines... read more

sold me more expensive tires at 25000 miles with 75000 warranty. at 41000 miles tires were bald and the response was for me to call the manufacturer. other options available so avoid these folks read more