They help my granddaughter fix her tire that had a slow leak. They did it for free. We were happy they were able to fix it. She had to drive back home that night. read more

Dropped a blown out tire off at 10:30 am to be changed out. --We will have that done with no problem sir! Well I Came in patiently at 2 pm expecting a changed over tire and had to "try and understand their mess up," you see "The Sales tech never checked it in ": though I even called back and spoke directly to the team member to ensure he had the fleet number and ticket number from corporate . And stated I'm fine with waiting : that's fine. I'll wait . What's NOT FINE is sitting in the waiting room 45 mins after arriving after their mess up while seeing the tire that I dropped off at 10:30 am STILL Wasn't even moved an inch from where the place I dropped it off at (adjectent from front door) with the team member . -- 100% Completely unacceptable service . What I love most is the AUTOMATED response of : "We are sorry that we have caused this issue please reach out to us " -Chandler . ---Uhh chandler was 20 inches from me on the other counter and seemed to not care; nor did he try to assist expediting or correcting this mistake one bit at all. Just wait your turn - and you'll be happy to do so ; and if you speak up we will ask you to leave; is exactly how this customer service was at this store. Dont expect anything but bare minimum from anyone in a red shirt like checking in a customer (and even then; don't hold your breath) all while this NOTHINGNESS Was going on the guys in black shirts in the bat are hustling hard in triple digit weather . Those guys are the real ones keeping this shop going ; 5 guys in red shirts not knowing what's going on and 6 guys in back doing all the work. It is now 3:45 and I am finally leaving. read more

Limped into this store on a spare. Original tire had a sidewall puncture. When ordering a new tire, we were told our tire was not available, but a substitute by the same brand was, conveniently for them, we were told the new substitute tire was an upgrade from the original and would be shipped the next day. While waiting for the transaction to finish, I was sitting next to a Gentleman who been waiting over two days for tires that were suppose to be overnighted and didn't come on time. "That won't happen to me" I thought. Sure enough, our tire was delayed an not on the next day truck. When questioning about the delay, we realized their expert (Riley) who actually looked at the tire ordered the wrong one. After being reimbursed in full, I myself returned home, got on line and ordered our original tire for almost half the price. It will be delivered to my home. All salesman here work on commission. Beware, no such thing as a Discount tire here read more

They service my oil also my tires, they were thorough gave me a full fluid check snd inspection. When I purchased my tires they were suppose to rotate them as well and check alignment, unfortunately this wasn't done , but assured me when I bring it back they will do what they missed. They checked ny brakes for wear and tear and made sure they were oiled and greased. I would give them 5* as they are very honest , reliable, and courteous. read more

Stopped by a few days ago to see if these guys could find/order some tires for my Popup camper. They passed on a small sale by BSing me. Disappointed, as I always like Big O and Discount. Not so sure about the BHC Discount Tire. Likely not returning. read more

Went there to buy a set of 4 tires told him what I wanted and sold me a completely different set of tires with only 40 thousand miles instead of the 80 thousand mile tires I wanted told him to take these tires off and return me my old tires back? read more

Outstanding Service.The Best Here In Bullhead City,Arizona.Look No Further. My Jeep,Side X Side,Toyata Hybrid Camry all get service here. read more

Can't complain when you get a good deal and great customer service! Shouts out to Andrew for helping me out.

Was there the other day for tires. Everyone was very nice. They told me approx 1 1/2 hr for tires It took 3 1/2 hrs It was a good value but very slow process read more

I first purchased a trailer tire that was way overpriced and the reason why I know is because the other shops I went to were a lot less then came in next day to get my other tire patched and they took the tire off the rim to show me that it was patched before on the inside but they didn't want to repatch it. Why wasn't explained. Actually they didn't patch it so they could sell me another over priced trailer tire I just took the tire home to have another shop patch it and inflate it like I wanted it done in the first place. I dealt with the manager as well on this matter in bullhead. They offer to patch tires for free but I would have paid to get the patch done. Bait and switch type is service. Wouldn't recommend this type of service at all. read more

Riley was extremely knowledgeable, friendly and quick! He didn't try to upsell me. And that's a plus in my book. Thanks Riley for making my weekend better and getting my boat to the river. read more

Discount Tire - 2004 Tahoe Boat at Discount Tire - Tires Near Me - Bullhead City, Arizona

Ask for Gregory he goes above & beyond. Great customer experience. Went in for new tires very satisfied

Great service from a very professional staff. They got us back on the road in no time.

First time we've ever seen a place where you can pull in and they check your tires to put air in e. We're from out of town and this business was outstanding. Employees were very friendly. read more

I call to verify they would honor the online price and they did and then he verified when they would arrive when another store did not feel the need to help out. I drove an extra 30 minutes out of my way because if this team was willing to spend an extra 2-3 minutes then I would expect the best service. WOW this team is what needs to be the model of the company Thank you team havasu read more

This morning I called Discount Tire to see if they were open. From the first phone call to the end of the tire repair, I just want to say thank you for the exceptional x 1000 service. I don't think I have ever been treated this professionally from any merchant, especially a tire shop. Greg answered the phone and he was so kind and professional. An hour later I was there with my boyfriend Ralph to get a tire repaired. The moment we drove in we were greeted with a smile and a"Good Morning." We asked for Greg and went inside the store and met Greg. The store was immaculately clean. The employees that were there all smiled and said hello. Greg took care of us like we were royalty. A guy namd Rigo is the one who fixed the tire. We had no idea that this was a free service. The way Rigo took care of my car, you would have thought that we were spending tons of money. I am in awe of this establishment and was thinking to myself, "I wish I can open one a Discount Tire shop and have the same kind of wonderful staff that I encountered today! God Bless you guys! Thank you a million times over. You made my day today!!! Ralph and Penny Forever grateful for your service! read more

Great service and very responsive. Price was reasonable and customer service top notch!!! I will use them every time.

Great customer service by the employee who checked and aired our tires up for free. We buy all our tires from discount!

I had a flat tire. Went to discount tire to have it checked. They repaired my tire and I went on my way. I was so impressed with Greg who helped explain everything and was so helpful! Recommend them highly. read more

I just want to say Issac is a great customer service person. He really goes above and beyond to provide good quality care. Was on point for customer satisfaction. Was more than satisfied. He desires an 'Atta boy!' He is very nice and kind. Very respectful. He should receive a raise if he works w all customers in this manner. Thankyou read more

I called them. They got me in right away. A gentleman named Greg helped me check my tires. Made me feel better. The customer service was excellent. I couldn't have asked for more. This one's been one of the best experiences. I've had. Thank you discount tire for all you do. read more

Should have an appointment check in line. Make an appointment and still have to wait in line over 20minutes just to get my car checked in. So if you schedule an appointment and have other things to do, cancel those things because you will be stuck waiting and waiting and waiting. Waiting for walk ins to be checked in first. Please have an appointment check in line and a walk in line... otherwise there's no point in making an appointment read more

I have used Discount Tire twice and I am very pleased with the quality of their service and products. The staff are skilled, friendly and professional. I highly recommend Discount Tire. read more

I came in to have my tires rotated but after further inspection by myself and the sales advisor Evan I determined that I might as well get some new tires as I only had about 5,000 left. They offered a Rocky Mountain AT for my 2021 RAM 1500 4x4. So I took some time to review these tires online and found that they would be a good fit for my vehicle and my driving style. They quoted me a price which is a little bit more than I wanted to pay. So I conveyed this and they reduced my out the door price considerably. It's definitely worth negotiating. I went and had lunch which took about an hour by the time I got back everything was done. They did fail to put enough air in my tires at 35 lb and with my sensors that will trigger my dash lights to come on. After I contacted one of the guys in the service bay they immediately put the proper amount of air pressure in at 40 psi. The max is 44. Overall the guys did a great job. The store was clean. There was a TV in the waiting area for customers. I do wish they had a soda machine. They do offer free water though. Overall it was a good experience and I will give them business in the future. read more

Isaac is fantastic. Always going out of his way for customers. Usually they are very timely and accurate on keeping appt times. I love how they push wipers on everyone :) I do think they need to help consumers with what they really need though without trying to upsell. They do price match so, if you find a cheaper price tell them and they will match the price given! read more

Told me I needed new tires and not to rotate them. They even sent a "sales guy" to talk me into new tires or not to rotate them. Please show me why? You all should be fired for losing to the costumer and trying to get them to spend hundreds or dollars when they do not need it. I think it's against the law because of mechanics always doing this. I'll have to look into that. read more

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I've bought a lot of tires from another location for many years, I've only gotten air fill ups here, but the were very nice..

Ran over some dirt roads out in Golden Valley...sustained a slow flat in one of my tires... Took it here. Not only did they fix it for FREE, but did it in an hour less than they quoted! These guys rock! GREAT service, sincerely nice people too...I bought one set of tires, and I'll be back for another set when the time comes! read more

Great place to bug tires. Get there early! Or plan to wait a long time. This location had knowledgeable employees and

We brought our boat trailer by that had been sitting for more than a year and it needed a new valve stem. Not only were they fast, they did it for no charge because they said they only cared about our safety. They also checked all of the other tires on the trailer as well! Awesome friendly staff at this location, would definitely recommend! read more

From California so about 600miles from home pulling a 5th wheel. When I hear a noise coming from right tire. Thinking I had a loose nut that had fallen into my wheel cover and could not take it off since getting an oil change they used a power gun to tighten them. Well they took the whole tire off and check everything . They also loosen the nuts on the other covers and handed tight them. Serviced read more

Every time I am here. The manager is usually the person I interact with. Most managers sit in the office. The managers here, greet you, work tires, lead by example. When you see this, the environment of a high performance team is easily seen. With a 830 appointment, he is friendly and quick to acquire the needed information. This store has changed the way I look at buying/servicing tires.I will no longer buy from Walmart because they are always too busy. They also tightened my lug nuts so tight, they broke when removed. This place just does tires. They are always busy because they are the best tire store in BC. That's why I got rims here. That's why I'll get my tires here. With the app, you can schedule work, they'll txt you when it's done. They back their service and the products they sell. There's no reason to go anywhere else for tires. read more

Joe and all of the guys that work here are awesome! As busy as it was today 5/24/24 they were on point with customer service and professionalism. I will continue going to them for oil changes and service for my vehicle. I highly recommend Ron's. read more

I've been dealing with this company for over 20 years. They never disappoint. In a world where customer service is a rare thing these days, this company shines bright! They are always professional, polite, and hustle. I don't know how they do it, but I do know they are who I will continue to recommend and do business with. Thanks guys for the exceptional service. I know what you did! read more

They keep me informed about staying on top of replacing tires CC when tire tread starts wearing down to unsafe levels. The employees are fast, efficient & friendly and able to let me know if someone else was buying tires for me to have that person go into discount tire website purchase there and add note for whom the purchase is for and what store will be doing the install. They had the 2 tires to match the 2 tires I purchased a few months prior now I'm good to go with install & certificates to guarantee all my tires. The cost was great for the value and I will be back for free air checks when the heat lets up a little bit.. the tire pressure does weird things in the fluctuations of desert heat read more

I have been buying tires for over 30 yrs. I made an appointment to have a nail removed out of the tire. I have been here for 45 minutes and my car has not been moved. My car was moved into a bay they took the tire off. It has been sitting there with no tire for 30 minutes. If I ever get my car with the tire on I'm leaving never returning to any discount tire read more

Excellent service and super friendly customer service, we called at the last minute close to closing and they still fit us in ! I got all new tires and am a happy girl !!! read more

I have been an America's Tire/Discount Tire customer for over 25 years. Always had great service in La Quinta, CA and had a great relationship with the store manager Larry. Two years ago I moved to Bullhead City, AZ and have not been impressed with the store service at this location. I've previously had an issue with this store but I gave them the benefit of the doubt that maybe I caught them on an off day. I had an appointment today, January 17, 2024 for a tire rotation and balance. My appointment was for 11:45AM. I always utilize the appointment option due to time being the most valuable commodity that any person possesses. In my experiences with other AT/DT locations, when an appointment is made the service is great! In and out relatively quickly. Well...today at the Bullhead City location, this was NOT the case. I arrived 5 minutes before my appointment time. I was checked in pretty quick by Greg and I was told about windshield wipers and swollen lug nuts... I info Greg that I appreciate the information but I'm just there for a tire rotation. There was 1 vehicle in the service bay. 4 bays were empty. There was 1 vehicle in the customer parking area. I thought... well today should go well. :). Wrong. At 12:30PM my vehicle was inexplicably still parked in the location I parked upon arrival. Meanwhile.... Now there are 8 or 9 vehicles in the parking area and 3 or 4 cars in the service bays....and even though I had an 11:45AM appointment, my vehicle had not been moved. COREY BARLEY is the store manager and the employees I dealt with were Greg and Riley. To be waiting this long for a tire rotation when an appointment was made, is unacceptable to me and is NOT good customer service. I know corporate is right here in Scottsdale AZ and I have also emailed them regarding my repeated issues at their Bullhead City location, especially in comparison to other locations. I asked Riley to give me back my keys and told him I would schedule an appointment at a different Discount Tire location. He said, "It will be the same situation anywhere you go". I told him that is untrue and that I have been buying tires from AT/DT for over 25 years and I know better. CORPORATE SHOULD LOOK INTO THE SERVICE, OR LACK THEREOF, AT THE BULLHEAD CITY LOCATION. read more

Discount Tire - Tires Near Me - Bullhead City, Arizona

Came here from needles ca...with a tire light on my 2021 Toyota C HR limited. And this is my second time coming here to fix a flat which is free yay :-) I save money coming here. read more

Came in for TPMS issues as well as wheel balancing all 4 tires! My service advisor Isaac helped me, was upfront, honest, and did a good job explaining everything. I ended up only having one of the 4 TPMS replaced. This could have costed me 245 bucks, but walked away with 67 dollar charge for 1 replacement. Oh and the tire balancing was on the house. I will recommend this place as I have had nothing but good service from this franchise in all business dealings. I am due for some new tires and you know where i am going for this! read more