I was traveling to Houston and had a blowout in Lake Charles. I did not feel comfortable driving on…read moremy spare and needed a tire badly. I drove to a popular national tire store, but they were closing soon and would not assist. Fortunately Pumpelly was across the street. I called and spoke to Chris Best, the Store Manager. He waited for me and had my tire changed immediately, and I was able to get back on the interstate. Thanks, Chris. You're the "best"!

10 out of 10 rating. Went in for front end alignment. Brad, very nice, knowledgeable young man,…read moretold me after checking it out that he could not align it due to a new strut problem put on at another small shop to give them some business. Pumpelly, whom I had used for tires and repairs on 3 vehicles from 1977 to 1987 before I moved away, have always been honest owners and mechanics, did not charge me one penny. Many shops would have charged a diagnostic fee. They will keep my business now that I am back home with 2 vehicles.

Service was exactly what I expected, professional & knowledge. I paid for a oil change that is top…read moregrade at a reasonable price. Thanks to Mike Mike one of the many professional's at Delta Word Tire.

If you want a (5) minute oil change, this isn't the place. If you want a good job from reliable…read morepeople, this is the place. I don't mind the longer wait because of the professional services they provide. These guys are thorough and knowledgeable, they have identified unrelated issues on my vehicles multiple times.

Love these guys. They have always been so helpful to me and my family. I feel like I will always be…read morewell cared for here!

All I needed was to check my tire pressure and add air to them. Quick and friendly service. I…read morepulled up to the air pump, didn't even have to get out of my truck, and a gentleman immediately came over and took care of my tires. No charge and service was friendly and quick. Thank you! Very much appreciated

While traveling on Interstate 10 from Baytown to Lake Charles, a piece of debris ripped a whole in…read moremy rear driver's side tire. I managed to slowly make my way off the exit for Sulphur, LA, which also happened to be the exit for Southern Tire Mart. Douglas came out to assist and discovered that I needed I needed a new wheel as well because it was dented during the incident as well. Douglas went above and beyond by calling several businesses trying to find the wheel that would fit my car. This was on a Monday and the dealership he finally found would not have the items in until Wed. I had to rent a car and stay two nights in a hotel. When I picked up the wheel and tire on Wed., and took them back to Southern Tire Mart, Douglas had them mounted on my car at no charge!

Just arriving in Southwest Louisiana after traveling from Florida my tire monitoring system in my…read moreMotorCoach alerted me to an issue with the left rear inner tire. After notifying my Roadside Assistant Program I was told they had requested a dispatch from Southern Tire Mart being they were experienced in Class A Diesel RV Tire Service. Since the issue was with the inner rear tire the technician picked up two new tires prior to arriving just in case, fortunately the issue wasn't serious and I was able to drive into a Truck Stop to wait on the service technician. Josh arrived and went right to work, road side service is hard work and although the service truck is equipment with an air compressor and air tools the work itself requires some expertise and a strong back. As the photo shows the rear axel is somewhat complicated Josh took great care in removing the tires and ensured the wheel was protected as well as the locking hub. After deflating and doing some leak detection procedures he found the root cause and corrected the issue without having to patch or replace the tire which saved me a lot of money (buying a 275 / 80 R 22.5 Tire on the side of the road is never a bargain). After throughly checking his work everything was reinstalled and he conducted a full inspection ensuring everything was safe prior to his departure. The entire event was stress free and very professional, Josh was very friendly and instilled a lot of confidence that the issue was resolved and I haven't experienced anymore issues since the repair. I highly recommend this company to address any RV Tire issues or if you need an honest assessment..

Excellent tire center for a single woman in a strange town to get tire work done. I over reacted…read morebecause I THOUGHT they scratched my rim, when in fact it was a paste they use to place on the rim to keep from scratching it. Dustin was so calm with me as he sprayed water on my rim to remove the debris left behind. Dustin further explained he looked at the video to see if his employee was actually negligent in the way he did his job. Pumpelly found 2 patches on my tire and replaced both for FREE! I highly recommend Pumpellys Tire Center to handle all your tire needs as they stand by the quality we deserve....especially a single lady.

This location is excellent in treating your vehicle with personal care. Excellent customer service…read moreis a given. You are appreciated and treated as if you are a family member. The work performed here can't get any better. Also, although they work quickly to get you back on the road, they have a very comfortable waiting area with TV and coffee if you wish to wait. In my book, there is no other tire service center in Sulphur that measures up to Pumpelly's Tire Center.

This man is the most honest person who you will ever meet!! He Also has the best prices on the…read moreFABULOUS work he does! . Called because another company had not tightened bolts on the car that they replaced the clutch in. Told him and showed pictures of them. He was in total shock. Said please give me a few days to get it done. Had cars lined up to be worked on. Called and told us what he found and approximate cost to fix it! He now has our business forever! Thank you for your honesty ,timely repair!

Honest and friendly. I couldn't have imagined having such a pleasant experience at an auto shop…read more Mike himself is an absolute pleasure to deal with but the quality of work and honesty of service are the real reasons to come here.

Quality work, very affordable, nice people! They have always got me back on the road in a timely…read moremanner.

They have been working on my 95 Nissan for 20 years, always doing an outstanding job, staying in…read moreconstant contact via text letting me make repair decisions before doing the repairs. Fixed everything in a timely manner and I highly recommend them. This last time they replaced the starter, belts, shocks and repaired the sensing element on my mass air flow sensor. High quality work at a reasonable price. Greg

I have been bringing all my vehicles here and directing friends, coworkers and anyone in need of…read moretheir services for over 25 years. When there was a change in ownership things went down hill fast, the new owner won't even acknowledge customers!! And his prices are out of control!! I really to keep going there, but terminated one of his best and longest serving employees! I'm done with them! Stay Away! Find some place else...

Lee and his crew at Automotive Alignment are the best around!!!!! Prompt service, accommodating to…read moreall your needs and fair pricing! They go out their way to help in any possible way they can! I can not recommend this business enough. If you need any car help they are DEFINITELY the place to go. I have been using them for 30 plus years for all my automotive needs and will never go anywhere else. You won't regret using this business!