I normally don't do reviews but I felt compelled to this time. I'd give this place a five star but…read morethe young employee there is VERY VERY RUDE! The owner is AWESOME. Very nice, helpful and polite. I would avoid this place if the young shaved head kid is working. He's ALWAYS on his phone. Talking or playing poker. You ask him a question and he gets pissed. There are no prices visible. The young kid must have never heard of customer service. If you ask him about a product? He rudely will tell you he has no idea. Are you buying it or not?! The owner? Takes his time with w ach and EVERY customer he interacts with. The kid needs to find different work away from the public. VERY VERY RUDE! Hopefully the owner will replace him soon. At one time I sent people TO establishment. Lately I've been turning the away. At least until the kid is replaced or learns to stay off his phone and more on his work and customers.

Hands down best vape shop in the mentor area. They have the lowest prices,the BEST selection, and…read moreover the above customer service. I have been to all of the vape shops in the mentor area, this store totally exceeded my expectations. If you live in the mentor area, go to this vape shop, it's worth the drive and you will not be disappointed.

Very clean & organized, large selection of cigars, gentleman that was there was very knowledgeable…read moreof cigars & great humor which is a plus for me. Very competitive on prices of cigars & smoking related products. Highly recommend this place...

They have the best products and the best prices, highly recommended. Every time I visit Mentor…read moreSmokeZ, I find exactly what I'm looking for without any hassle. Their shelves are always stocked with fresh items, and the quality is better than other shops I've tried before. The staff is friendly, helpful, and knowledgeable about every product, which makes the experience even better. The prices are unbeatable and the deals are always worth checking out. I absolutely recommend this place to anyone. Great shop!

This store sold me an empty, gold, whip, nitrous oxide canister. Beware save your money go…read moresomewhere else that actually cares about their customers.

Great find of an exemplary cigar shop in Willoughby. Steve helped us find our favorites as we were…read morenew to his humidor. The regulars welcomed us for a great smoke & great company the night after All Hallows Eve. We will be back.

I would say this is the best cigar store in the state of Ohio, The owner spent a few years in Cuba…read moreand he knows everything there is to know about good cigars, the owner even rolls, some of his own cigars, the taste and value of the cigars and the company cannot be found anywhere else, simply wonderful. A nice place where you can buy your cigars and smoke them in good company.

I travel all over the US and this place was by far the most welcoming and friendly vape shop I've…read morebeen to even in my home state! I was treated like a regular and enjoyed my time spent there. Erin was very knowledgeable and extremely nice! The store was very clean and organized even when the weather outside would make doing so very hard. Thank you for some good laughs

I have to say that I have been to a few smoke shops around the area and this one is by far the…read morebest. The prices are amazing and the staff is extremely knowledgeable and friendly. I have gone in a lot to by e-liquids and new tanks for my e-vapor. I was going to buy the wrong type of mixture because I heard about 100% VG and they were like "You shouldn't do that with your type of vape, it will break the tank." I was so happy that they didn't just sell it to me. Also, on a plus side! They mix all their flavors right in front of you, so it is fresh and isn't artificial tasting, like a lot of the pre-made ones in most smoke shops. It is amazing every time. They have amazing people that are regulars there. Some of them are super cute too!!! I brought a friend with me and she fell in love with this place and she was a chronic heads shops, girl.