They ripped off my daughter...quoted one price and then magically raised it almost $100- claiming…read more"taxes" at 15.74%. "Fixed" her phone. The next day it stopped working again- she took it back and they replaced the screen but not the screen protector she bought. 2 days later it stopped working again! They told her not to come back because he was upset about the google review I left. So now she still has a broken phone and I'm out almost $300. And he asked my daughter if I knew she bought vapes there- like threatening to tell me...grow up. I called and he said there was a crack in the screen- but bro, she just bought a screen protector. There shouldn't be. It would be impossible for me to be more disappointed in their business.

Highly recommend for any wireless needs, repairs, start up service, cell phone purchases! I had a…read morewonderful young man help me with a very difficult problem with my phone. He spent hours troubleshooting and was so understanding of my lack of being tech savvy. Thank you Al, I can't thank you enough!! I give a 10 out of 5 star review!!

Service here is great. Super chill and laid back and friendly. We're also really knowledgeable…read moreabout all the different options. Pricing and selection was really good. Favorite store in the area.

Worst place I've ever been too would not return my item after he gave me the wrong item. I came…read moreback ten minutes later said he gave me a weed pen instead of a vape.it was my first time buying a vape so he knew more than me and he just wanted to rip me off. Probably use to be a Dope boy and can't break old habits.. if u were broke bro u could of asked me for a few dollars an I would of helped u out. So I know everyone I know won't be coming there and people they know won't be either and I'm just going keep going on fb Instagram Twitter etc etc. I hope ripping me off $70 was worth it u Pathetic broke Piece of work .

These are the most friendly and compassionate people I've ever met. There is also a nice person…read moremanning the door and keeping it secure and they are so friendly when you first enter. I seriously have never met a cranky employee here! I stopped in after an incredibly stressful week at work and I can definitely admit to being spazzy. I had misread the deals for the week and ordered something thinking it was on sale that day but it was really the next day. They were quick to inform me if I could afford to wait a day it would be a wayyyy better deal, like a store actually informing you of a sale?? That's amazing. When I explained I was swamped at work and wouldn't be able to stop by back in for a couple weeks, they were compassionate, offering an empathic ear and reassuring me that it'll work out and reminding me that I can only internalize so much. It was like the hug I needed after a rough week. I want to hug those amazing women for being so supportive! I know some people consider it expensive, but I'd rather spend my money with people who care about well-being, they make sure you what you truly need! I love this place for their staff, I cannot say enough good things!

Nice people BUT the prices are outrageous. The idea with legal is to remove the black market, but…read morethe Botanist and all Ohio dispensaries are just creating an even bigger black market with their prices. Well done Ohio for screwing this up.

I LOVE going to this smoke shop! The staff is great and very knowledgeable. They have a huge range…read moreof products. Highly recommended stopping by!

Totally disappointed in the quality of the products sold here (ooze quad vape pen). I haven't even…read morehad it 3 weeks and it's broken. Not only does the business up charge you on the products because of the location, they won't guarantee what they sell you will last or care of customer service. So I recommend that you go to a vape shop that guarantees the quality of their products like Daystar boutique in lakewood or just vape - shops that don't mind replacing the defected product. Save your money.

I was shocked to see a bad review on this smoke shop. My experience there is exactly opposite. The…read morestaff are friendly & helpful. On my 1st visit there they didn't stock the brand of tubes I normally buy. The woman behind the counter who's name is Tina was so helpful. She promised me that she would order my tubes & they'd be there on Friday. Well, I came too early on Friday & the truck hadn't been there yet. I thought ok, ill just buy 1 box of another brand & come back the next day. Tina gave me that box of tubes for free. I went back this morning & sure enough, my tubes were there. There was another young man working there & he was also very helpful. It's clear to me that this store understands the importance of its customers. That treating them well will bring them back over & over again. The personal touch is refreshing. I support local small businesses & im proud to be a patron of Trippy's Smoke Shop

So glad I'm the first review so I can let everybody know how terrible this place is. The old woman…read moreworking behind the counter on March 23, 2023 at 4:15pm who looks like she smokes 40 packs a day has the nastiest attitude I have ever seen in my life. After purchasing this joke of a cart (while still at the store I opened it up and saw it was halfway empty) I asked if I could do an exchange for a cart that's actually full. She was so angry and upset that she had to do her job. I HAVE NEVER BEEN TO A SMOKE SHOP WITH WORSE VIBES THAN THIS ONE. AVOID WHATEVER YOU DO.

Went in just for a simple pipe. Told them my budget and the staff helped me with expedition. Very…read morefriendly and accommodating.

Ive been coming here for years, they have good prices and quality products. There are lots of smoke…read moreshops in the area and over time I have checked them all out, I highly recommend this one. The guy working tonight let me research the kratom products they had on my phone to find something well reviewed. He was helpful when I had questions but was patient and didn't bother me while i was looking stuff up. As a result I am very happy with my purchase. I have always had similar good experiences when stopping in here in the past as well, I can always depend on them to be a cut above the other shops in town, no matter what im looking for. If your looking for a good local smoke shop, this is the one!

Great service! Friendly and efficient. Cool-looking store with an excellent selection. Highly…read morerecommended!

Helpful. Answered y questions and offered me a more cost effective option. Will shop here again.read more