Called to see if they had a product in stock. Unfortunately they did not have it. They were so…read moreproactive they called back to tell me they will order and have by Wednesday. They went above and beyond for me and i will definitely be giving them more business. Thank you for helping! A+

This might seem like an inconspicuous hole in the wall but I can assure you it's a professionally…read moreran, fully stocked with more than I've seen at most shops and is operated by very knowledgeable, well mannered people. I've spent hundreds here and it is well worth it! Thanx Guys for all the deals!

your customer service are amazing they make you feel right at home. The varieties of vapes you guys…read moreshould check it out.

one day they accept Cash App the next they don't. atm be out of order but they only take cash. then…read moremagically they take cashapp again. u also get what u pay for. 15$ 8th of spayed weed that doesn't even get u buzzed.

Love this store very courteous people lots of great deals anything you need its there ..and oh by…read morethe way there's a dispensary in the same building win win in my book

Be careful with Mike. I'm new to vaping and he sold me a VooPoo Drag for $140, telling me it has…read moreall these features and settings. Then while showing me to use it he said not to use any of the extra settings because I dont need them. Well then why did you sell it to me? When I came back and questioned him about taking advantage of me, he refused to admit any wrongdoing and blamed me for trusting him. Then he called the cops on me when I asked for his managers number. I went to another vape shop and got a great piece for $50 and it was better than the $140 one Mike sold me. Be cautious with this guy. He's worse than a used car salesman.

Best cigar shop in town very professional with customer service . The workers always treat me with…read morecare and respect when I go there

Normally, I would give these guys five stars. But the second to last bag of tobacco that we got was…read moreextremely dry. So I went in yesterday and picked up another bag and told the young men that it felt dry through the bag, as it was crunching when I squeezed it. A previous time. When I had gone in, another employee told me that they kept more bags in the back near the humidifier, and it kept them more moist. I asked this young man yesterday if he could go in the back and look, and he guaranteed me. It would be of the same quality and that this bag was fresh and moist. I asked him if he could go check please, and instead he routed through the bags upfront to demonstrate to me what a dry bag felt like. Well, I just open the bag of the "fresh and moist" tobacco, and it is very dry and difficult to roll. When I called him just now, he said there was no recourse now that the bag is opened. So I just wasted $46 on tobacco and a box of tubes. Very disappointed and quite frankly quite upset.

Best selection of quality premium cigars great lounge to relax and enjoy Ray is a great guy with a…read moregood knowledge about his products

Was looking for a good cigar cutter and they only had cheap low end stuff. Looks like I'll…read morecontinue my search.

Amazing smoke shop with a great vibe! The staff was super friendly, knowledgeable, and actually…read moretook the time to help me find exactly what I needed instead of rushing me. They have a wide selection of products, everything from glass and vapes to wraps and accessories, all at fair prices. The shop is clean, well-organized, and welcoming. You can tell they care about their customers and the quality of what they sell. I'll definitely be coming back and recommending this place to friends.

Great place to make a quick stop for anything from cigarettes, vapes if every kind and price…read more Hookahs and even a little coffee counter where you can make your own coffee. It's very convenient.

I came in minutes before they closed and the staff was super accommodating as well as…read moreknowledgeable. Great selection and prices too.

I definitely had a wow moment when walking through the door. I'm not a smoker so I've probably only…read morebeen to about a dozen different places over the years, for gift giving purposes, but I have never been in a smoke shop this large. Aaaaand, the gentleman behind the counter told me they haven't even unpacked everything they carry yet - we can expect more display cases in the future. Not only is the selection huge and about to get bigger, but I was also told that none of the glassware comes from China, they are trying to keep everything high quality. I don't know to much about how to gauge that sort of thing, but I can tell you some of the pipes in their were so cool looking I kind of wanted to get one just for decoration lol. If you smoke or vape, or need to buy a gift for someone in that category, definitely check this place out!

If you are looking for a store to help advise you on the difference between products, this store is…read morenot for you. They are just there to ring up your purchase and that's it. Ask a question and the response is ALWAYS "I don't know anything about that". If they run out of stock, they don't know what to do and cannot help by reordering. If you're in the area, know what you want, and they have it on hand, then this might be the place for you. But, if you want help choosing a cigar for a friend or exploring vapes, don't shop here.

I was a loyal customer for the longest. They have a great selection of tobacco products but…read moreterrible service. I opened a smoke oder candle to smell it before I purchased it, and the older guy gave me a hard time. Apparently he doesn't believe in smelling the candles Bc there is a seal... welp. I'll take my money elsewhere. That way I know I like the candle scent before I buy it.

This place rocks, been coming here for 13 years. It's has everything! High quality for a very good…read moreprice. Everything from vaporizers to roll your own tobacco.

From the owner: East Hartford welcomes you to our smoke shop. We are a small family owned business since 2012. We…read morehave a wide range of products for all your smoking needs. If there is anything specific you need, let us know and we will try our best to help you get it. We have competitive prices and offer a rewards program too. Come in today. We offer 10% off on cash payments (excluding cigarettes and lottery tickets). Select disposable vapes available now for $5-$10. All disposable vapes are buy 2 get $5 off. All glass currently 25% off.