From Cheyenne. Constant buffering. Was promised 55mbps, get around 4mbps. Shuts off completely…read moremultiple times throughout the day. Regret using this service.

Switched to Millhouse from CenturyLink about 5 months ago. Speed is inconsistent and all over the…read moreplace. We are paying for a 15 mbsp and have NEVER seen the speed that high, average is around 7. We signed up for automatically billing during installation, and then our service was shut off temporarily because for whatever reason the automatic billing was never put into place. We lost service yesterday afternoon, and over 12 hours later we still don't have it restored. When I called tech support last night after over six hours of an outage they still could not provide an ETA of when the service would be available again. The representative on the phone wasn't even sure "what was going on" at the tower site.

This company makes cancelling an absolute nightmare. I'm writing this from inside the store where I…read morehave to needlessly wait in line to return my equipment after cancelling service. This is crazy. The phone call to cancel took about 45 min - the poor rep was required to hit me with all sorts of promotional BS before cancelling, I asked him and he admitted it! I already have fiber - nothing can be done to save my business. At that point they're just trying to make it difficult. This entire process is by design, time-consuming and difficult. I'm waiting just to have a barcode reader scan my stuff - and they make me wait so that this person can again attempt to hit me with a sales pitch. I arrived at 12:35pm - Will update once I get through the line.

Be honest and don't lie to people. The sales woman told us…read moreone thing...., put it in writing and then we find out she couldn't honor it.

Bad bad manager! The other day you made things worse…read more Kick me out of your store for being mad about your staff trying to sell an 86 yr old senior a 800 dollar phone. Who knows if the work on commission or not. Nobody at Vzw knows. So if no commission why would your DEI employee do such a thing? Why double her bill? Every body knows vzw gouges it's customers. The mgr escalated the situation. Had to show off fir his DEI girlfriend. I've been in that store twice in 15 years so who cares? I'll go in there next year and it will be a entire new staff and mgr.

Just had a great experience at this Verizon location. My husband's iPhone had been hacked and he…read moreneeded to check for malware. We arrived at 10:15am and greeted by Verizon employee, Mareikel. He listened to our needs, and walked us through the security steps necessary to detect malware. Mareikel made our visit an A+ experience. Thank you!!

When we first moved to our neighborhood cable was not available in my neighborhood. I contacted…read morethe other two options for tv and internet and decided to go with DISH. HUGE MISTAKE!!!!! They greatly misrepresented there internet service by telling me about all the wonderful features I would be access, the fast speeds, etc. while downplaying that it is basically a data package. I had heard that their customer service was bad and that is a gross exaggeration. If ever faced with a choice like this again I would do without TV and internet than deal with DISH again.

So....went to sign up and bundle with our internet... What…read morethe lady put in writing and what it ended up being were two different things . It ended up not being a good deal. What she quoted was as not what we got. Just pay better attention as I believe they are typical salesmen and only care about the bottom line .

I'm sorry I ever signed up for Spectrum. I have 2 TVs, Spectrum only supported one, unless I bought…read morean add on! I sign up on line and nothing was said regarding the number of TVs. The person that signed me up insisted that new install comes with a new phone. I told her I didn't want it. They sent one anyway. When I took all of the equipment back to the office they refused to take the phone as I didn't have the box it came in. After speaking with the clerk he said "this happens all the time"! My credit card has been charged for a phone I don't want, I won't use and Spectrum continues to bill! What a rip off!

I was so excited for this internet. I am not an ex comcast employee like some might say below. I am…read morea normal Fort Collins resident. We pay for a gig 1000 and are getting about 90 to 80 upload and download speed, even hardwired in. We have been going back and forth with customer service and technicians at our house. Every time we try to escalate to a supervisor or manager, we are told no one is there that can help us and they will call us. We still have not gotten a call. There are two of us in the house that work from home, this is literally our lively hood. We had an appointment for another tech to come to our place, and they canceled it without telling us. They sent an email after they were supposed to be here. They don't really seem to care about customer service at all.

I feel like a lot of these reviews are written by Comcast employees. We switched from Comcast…read morecable to Connexion and there's simply no comparison: despite similar advertised upload/download speeds, Connexion is objectively faster and lower-latency than the Comcast connection while being similarly-priced. The static IP option is just $20/month more, whereas we would have to shell out for the Comcast business plan. Upload speeds on Connexion are like, 5x what they are on Comcast.

Friendly and professional service at a fair price. Happy to cut the cord with their help.read more

I have had StreamWise Solutions for over 15 years and never had an issue with the equipment or the…read moreservice. Recently, Xfinity did an upgrade in the neighborhood, and things went topsy-turvy. I searched for "FreeTv" and discovered they had changed their name to Stream Wise Solutions. Fortunately, Brian and Bruce were still there. My equipment was so old that Brian recommended a Tablo upgrade. It was pricey, but I was Stream Wise able to get cable to my Xfinity modem brought into the house, something Xfinity and Best Buy didn't do. It was a difficult process. Juan did an outstanding job of bringing it into the house. If you are considering Stream Wise Solutions, ask for Juan. He is awesome. He really knows what he is doing. Thank you, Stream Wise Solutions, for saving me so much money over the years. A big shout-out to Jaun for his excellent work.