I have been trying to get issues with my internet solved for a few weeks now. I have called…read moreMaxxSouth several times and it's like they encourage me to not use their services? Horrible customer service. They treat you like you're stupid when a minor issue needs to be solved and they refuse to be helpful.

Reported service issue last evening and was promised service visit today betwee 8am and Noon. Half…read moreday shot at work, but ok. Then at 10am MaxxSouth tellms me techs won't be here until 5pm. And they won't assure me of that either. Just kept repeating the platitudes. No sense of accountability or commitment to their word.

Terrible service! When you call, after wasting time dealing with a robot, you finally reach a live…read moreperson who has such a thick accent you can't understand them. We have scheduled service twice, and the tech never showed up. When you try to reschedule, broken appointments go to the end of the schedule, not first for the next day so it may be four days before you can reschedule the appointment THEY broke. Does that seem right to you? We had a rescheduled appointment for today between 8:30 and 9:30. Guess what? At 9:30, the tech still wasn't here. We called, and he said he worked out of a nearby town-like that was an excuse. Did he not look at his schedule and know he needed to be here at a certain time? Can't cut the cable soon enough!

From the owner: AT&T is an Internet service provider in Oxford with broadband Internet services to connect your…read morehome to high-speed Internet so you can surf and find all your favorite things online. In select locations, we also offer AT&T Fiber which powers our fastest Internet speeds. But we're not just about Internet. We offer all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. We're a TV service provider with products that include satellite TV (DIRECTV services and DIRECTV packages), streaming television with DIRECTV NOW, and fiber-optic-based U-verse TV service. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and other connected devices. Shop online or visit an AT&T store to learn more about all we have to offer you.

Company quoted a job that we agreed on, only to not be able to complete the job after months of…read morewaiting. The quote required construction, and we talked to them about what ATT and other telecom services said would need to be done. We were referred to Worldspice, because we wanted a local company with the same capabilities. They came back with an updated quote that was thousands of dollars more than the original bid. At the time of the contract signing, we migrated our IT services (e-mail and hosting) to them. They did not come out to our site to assist with migration, and instead only did phone walkthrough, which took 3 days due to issues with the migration that could have been better completed had they handled it on site and not on the phone with the accounting department. As a logistics company, every second of no e-mail means money lost and customers not being able to reach us. Our staff was friendly, and due to the change in cost, we canceled our contract and began migrating to a different company. The IT team was even less helpful here, and provided the wrong information that later knocked out e-mail offline again. When we called them, they were extremely rude and told us that we are no longer their customer and can't do things for free. However, this was an error on their end that needed to be repaired.

Our law firm used Worldspice for internet for 12 years and their VOIP for 4 years, and during all…read morethat time, we had only the best service with the best technicians and best customer service of any company that we had done business with. No interruptions, 24/7 customer service, and on the weekends if something didn't look right, they would call me and ask if everything was ok. Who can beat that?

Great service and friendly folks. Helpful and quick to respond! Thanks all for you hard work and…read morelabor.

Horrible customer service... Foreign based representatives. We were unable to understand them,…read morethey were unable to understand what our problems were... Went to return equipment to this location. Online information stated hours of 0900 to 1800. Hours on door state 0900 to 1730.. We travelled well over an hour to get there and arrived at 1745. Unable to get service. No So glad to be rid of them.. Horrible horrible horrible....

Rudest mfers I've ever met. I walk in and they just stare with a rude look. I said nicely what I…read moreneeded and just continued to stare at me. I was like okkk so I just went and walked around. There was only 1 other person in the entire store with 2 workers. I figured 1 of the 2 could help. They look confused on everything, like IM bothering them.

Daughter purchased upgraded phone, rep told her she would not lose her photos saved in her ICloud…read more Well guess what 30k photos did not transfer to her new phone ICloud. She allowed old phone for rep to wipe out photos. She did initiate while in the store her uploading process. She has contacted support 2 times and return for rep to assist in recovery. Pissed that her phone photos were wiped out. Should not had been until all her photos were transferred. She has had multiple phones with this company and never experience a problem. You fully trust the rep and the end result is devastating. All her photos indicated save on her phone. Maybe should of had service in our prior state where there has never been a problem and people aren't asleep in their guarantees. So, either keep old phone, don't allow wipe out and initiate sign-in in store and not outside of store.

If I could zero stars I certainly would. After being a loyal customer of over 10 years, century…read morelink deleted all of my account information and with it, lost my automatic payment info. They did not notify me and then hit me with a massive bill. They refused to try and make things right at any level. Happier than ever having canceled them and I wouldn't recommend them to my worst enemy. Shameful company. Steer clear!

Have had service 3 months. Was signed up for phone in addition to internet which I did NOT want…read more Duplicate charges on bills, but have been able to get them removed (just a pain!!) Speeds are considerably slower than they should be, and price is outrageous but being in a new area it is on par with the local competition. Customer service is my main complaint. Called about no internet in October and woman was very short and almost rude. obviously not having a good day. Received an email that my email address had changed, and when i called back found she had modified it though it was not something we discussed or that she verified. They would not give me her name or let me speak to a manager to lodge a complaint. It has happened THREE TIMES now that a cs rep has butchered my personal info when making a call for tech support. Last time was Thursday, called and scheduled a tech to come out for recurring internet problems. Sat here Friday from 8am to 4:30pm,with no call with an eta. Called and found my phone number was changed, to an out of state area code? Had it corrected and have tried multiple times to speak to a manager or file a complaint. Received an email for a customer service survey, but the link was expired the same day I received the email. Have sent several emails back and forth through the website, with canned responses that do not have anything to do with my complaint. Finally received a call from Heather today and was told there is no way to see who I spoke to on a particular day and time, the system does not log who modifies a customers information, and was told that often cs reps do not even log against a customers account when you call in. She verified my account information and AGAIN found my email address had extra characters in it. (FOURTH TIME) So obviously when they modify the email address I stop getting notifications that something has changed in my account. Giving one star because I have to give at least one star. This is by far the most unprofessional company I have ever done business with. Zero accountability and no way to reach anyone but customer service.The only reason I have not switched providers yet is that I do not want to be tied to a contract. But as today I am looking...

Metro used to be Avery good phone company I never ever had problems with metro but then T Mobile…read morebought them out and now I'm having nothing but problems I'm going to look into another company

I been with Metro for some time and I like service a lot if you haven't shop with Metro give them a…read moretry and you will like them, a some people talk about there customer service is not all that good but don't listen to them cause I have never had a problem with them when I go to them..so check them out you will be happy.

I went into the Sparklight in Grenada, MS, while in town visiting family. The young lady in there…read morewas very respectful and patient; I must admit I was a little unruly. Her calmness made me calm and she provided a very welcoming atmosphere. I absolutely loved her and a gentleman came up there as well as she was handling my account. It's not too often that I am in an office and another employee other than the one that's helping me smiles, speak and asks me how I am doing all while making conversation with me. So I absolutely loved that experience and wish that I can the both of them back home with me. I also asked his name as well when she mentioned leaving a review for the company on google and yelp. I had her write both their names down for me to ensure that I get the spelling right. She didn't provide the last names only initials; Monique H. was the lady up front and Myron H. was the gentleman that came up. Kudos to the two of them.