My laptop took a dive and I thought I had lost all my document and picture files. I reached out to…read moreAllen through Yelp and he returned my call promptly. With my vague description of what had happened he was able to prescribe a fix! With Allen's help, I was able to recover all of my 'lost' files. He also recommended an upgrade to my hard drive which I am seriously considering. I definitely recommend this business and should I ever have computer issues again, this is the place I will call!

Great service!!!! I was in a computer bind with a short deadline and PC Solutions saved the day!!!!…read moreThey were responsive, knowledgeable, and gave great customer service. This is my go-to PC place!!

If you want to deal with a couple of bumbling idiots, this is the place to go! The customer service…read moreis absolutely horrible! The rep that I spoke to had absolutely no knowledge of the scheduling process AAAAAAND got mad at me because HE didn't know what he was talking about! Unfortunately, i was trying to schedule a University wide shred, and because of the poor customer service I received, and the lack of knowledge, they missed out on an easy $20,000 job. Too bad, So sad. Give your business to Shredd 360. You are guaranteed to come out better and have a more pleasant experience. I wish i could have recorded the conversation I had with this Iron Mountain Rep! He was a complete moron!

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

While I'm not in the CA area, I've relied on Chris in his previous location (DC-metro area) and I…read moredo not trust anyone else with my computers. Thus, the long distance relationship my computers have with Chris. Chris updated my MacBook Pro with some more memory and fixed a battery issue it had. I went from feeling angsty whenever I had to use it to literally feeling happy. It runs so well that I feel happy whenever I use it, so whatever magic he did has made my MacBook amazing. It's an older model, but it feels new now. While working on my laptop, Chris communicated every step of the way. He let me know when the parts were ordered, when they arrived, and when he was planning on installing the parts. He also gave me step-by-step progress on the shipping. Once it arrived, he had me boot it up to make sure everything looked good to me. It was clear he set aside some time on the delivery date just in case I needed to troubleshoot anything with him. But the computer booted up amazing. I will continue to send all my computer needs his way.

My PC is back up and functioning like new! After a spill I thought it was a goner. Chris got both…read morethe hardware and software going again. I would 100% recommend him and use his services again.