Unprofessional customer engagement. Unreliable, did not show for a scheduled appointment.read more

We certainly do recommend Priority Shredding It's imported that we chose a shredding company that…read morewould protect our sensitive information. Priority has the right equipment and protocol in place to ensure my sensitive information stays safe and out of the wrong hands.

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

so far I have talked to these guys 3 times and no one else has even returned my emails…read more I am only at the quoting stage, but so far they have been the easiest (only one) to work with.

I drove up with multiple bags of paper to be shredded. The staff guided me to the shred truck and…read morehelped me dump the six bags of paper into the bin. I was able to see them shred the paper in front of me. Very friendly and fast service. Highly recommend.

Small shop with personalized service for our architectural firm. They always come through for us…read morefrom standard print jobs to special requests for presentation packages.

This is hands down the best place for any project. These guys are super professional, quick,…read moreaffordable and easy to work with. They can handle unusual requests and easily get what you are looking for.

So, i killed a laptop back in December and a friend made sure I had another one to work with. (I…read moredo home based business and I have to have a computer. ) I called Doctor Fix My Computer late as all hell on a Saturday night and he came RIGHT out to see what he could do with my computer. It turned out it was laden with viruses and had to be wiped clean. He told me what he was doing every step of the way and did I mention that he didn't bend me over for the cost of the repair, especially emergency work, at my location, on weekend? The repair work was intensive, and he had to come back Sunday but when he left, my baby was wiped clean (data preserved and transferred) and better than new. I will be using them for my computer repair needs going forward. Thank you, Fidel/Dr. Fix My Computer!

Highly professional, very knowledgeable staff. They fixed my computer in a timely fashion at a…read moregreat price. They met me at a local cafe so I didn't have to leave my computer. Great guys!!

I feel compelled to share the unfair treatment my son experienced at this computer repair shop…read morebecause customer reviews are important and help others make informed decisions. In summary, my son's laptop had a broken LCD, so he took it to this computer repair shop. After inspecting the LCD specifications to order LCD replacement, the laptop continued to display only a black screen. Before investigating LCD specification, although the display was cracked, the image was clearly visible, and it was not a black screen. However, Friendly Computer Service did not investigate the cause of the black screen and instead repeatedly assured him that everything would work properly once the new LCD was installed. Trusting their assessment, he went through multiple LCD replacements, but the problem was never resolved. Eventually, he took the laptop to another repair shop for a proper diagnosis. That shop determined that a mainboard fuse had failed. After replacing the fuse, the laptop display came back exactly as it had been originally -- with the damaged LCD visible but no black screen issue. My son then asked Friendly Computer Service to compensate him, at least partially, for the $472 he had to spend on the mainboard fuse repair. However, they denied any responsibility, repeatedly claiming that the failure was simply bad luck or the result of my son's misuse of the laptop. They neglected his concerns entirely, often responding with insulting and degrading remarks rather than addressing his request professionally. During the entire LCD repair process, my son was unable to use his laptop. When the black screen issue occurred, the shop suggested that he simply connect the laptop to an external monitor. Unfortunately, he did not own an external monitor, the laptop remained untouched. He repeatedly explained that he could not have caused the damage through misuse, because he had not used the laptop at all while the LCD was being repaired. He also repeatedly asked Friendly Computer Service to explain why they believed they were not responsible and to provide objective evidence or data supporting their position. However, they completely ignored his requests and continued to insist that they bore no responsibility. As a result, they refused to compensate him for the mainboard fuse repair, not even by a single dollar. My son unfairly lost $472. Feeling that he had been treated unjustly, he pursued legal action and obtained a court judgment confirming his right to recover the money. However, despite this legal victory, he has still been unable to collect the judgment. The shop owner appears either to have emptied the bank account that my son knew about or moved the funds elsewhere, making it extremely difficult for him to recover the money he is legally owed. I am leaving this review because I strongly feel that this business operates by concealing its own mistakes--for example, warning customers not to discuss their experiences online--while prominently promoting only the customers who leave positive reviews. As a result, I believe it is important to share my experience here.

I paid $150 for a hinge repair and a charging connector repair, itemized as $75 each. The hinge was…read morefixed. The connector was not; he made me visit the store 3 separate times, wasting my time, only to eventually claim it was a battery issue (a battery he himself had sold and installed in an earlier repair, for $250). When I asked for the $75 refund for the unfinished connector repair, he refused and instead offered to "compensate" with free future fixes for me and my friends, not an actual refund. He also advertises free diagnosis in his own Google reviews, yet I still paid for a diagnosis that led nowhere. When I politely pushed back and asked again for my refund, he got furious, called me a "greedy bastard," used profanity, and hung up on me. This is not how a customer asking for money owed to them should ever be treated. While waiting during my visits, I met other customers with the exact same complaint: repeated visits, no resolution, and eventually giving up on getting their money back. I'm considering filing a formal complaint. I expect he'll reply here claiming diagnosis is free. If you do go here, do not pay upfront and always ask for a proper itemized receipt for any work done.

Comcast Xfinity (in general) is horrific, and they would be my LAST CHOICE for service in any…read moremarket. That said, I was in the Aspen Hill store today with a friend, and she received fast and friendly service from "Kevin." Kudos to Kevin! I'm sure he'll move on to a better company very soon, but in the meantime if you need help at this location - he's the best. In summary, Comcast Xfinity absolutely sucks. Kevin at the Aspen Hill location is great! Thanks, Kevin! I hope you get the hell out of there ASAP.

I had been procrastinating for far too long to return some outdated equipment. They'd been sitting…read morein my closet and I didn't even realize that I was being charged monthly for them. Once I realized that, the motivation to return them magically appeared, front and center! Living in DC, I dreaded the process of loading up my cat in a garage then struggling to find parking at any of the DC locations. So I waited until the weekend when I would be visiting my family to bring it to a location in MoCo where I knew at the very least, parking would be easy. As soon as I was approaching the door with all of my boxes, a gentleman working there came to the door to open it for me and help me with the boxes. That was so appreciated - and showed that they're proactive and not just going through the motions. He was able to then immediately get to work with updating my account and ensuring the equipment was accounted for. He even gave me a card should I have any issues with my current modem or if I needed to set anything up differently when I move. For something that I was dreading for months in anticipation of parking challenges and poor customer service, I left elated to have received such great customer support and to have this tasked crossed off my to-do list!

Came here for the first time to get the screen protector on my Samsung Galaxy Z Fold replaced. In…read morethe past I have done this myself before but since this is foldable it requires a special process. There was no wait and I was in and out in no time. The cost was much less than I expected. The staff was friendly and they did great work. My phone now looks like new again. Would definitely recommend.

TJ fixed my broken iPad in a hot second and didn't even charge me (a broken charger was stuck in…read morethe charging port). It was so quick and easy. I highly recommend.