Refused to sell me a phone. Had to start a service…read more When I complained I was told to leave and not return Don't worry, I won't

excellent help with setting up with the smart phone that came with my Bell Phone plan at the Seaway…read moreMall and overall fast consistent internet service and follow up over the phone.

Had Kent replace my display on my Ram due to the delaminating problem these uconnect 8.4 screens…read moreare having, we talked prior on the replacement screen he recommended. took it to his shop and he replaced it within an hour and everything works mint, i would highly recommended talking to Kent if you have this same issue as he fixed it professionally.

Bought a remote start from Keiths for my car and had them install it. It would work for a day, then…read morewould malfunction. Would continue to crank car even when you weren't trying to start it. Took it back 4 times. Kent kept saying he did not want to call the customer support for the manufacturer of the remote start because " I don't want to be number 18 on the customer support line. He couldn't figure out how to resolve issue. He finally gave me my money back. As I was walking out the door he said "Fuck off and don't come back". Nice customer service Kent. I have never gone back. Would recommend you go somewhere else as he doesn't want to install something properly.

Unfinished Installation, No Follow-Up - Extremely Disappointed…read more We purchased and installed an air conditioner from Mr. Furnace, and unfortunately, the experience has been deeply disappointing. When we first spoke with the salesperson, we were told that someone named "Insto" would return within a week to complete the remaining work. However, as of today--more than a month later--nothing has been finished. The job site was left incomplete, as you can see in the attached photo, and no one has followed up or contacted us to schedule a proper finish. We've been left completely in the dark and feel abandoned. We trusted this company based on their reputation, but this level of service is unacceptable. We sincerely hope Mr. Furnace sees this and takes action--not just for us, but to ensure other customers don't go through the same frustrating experience.

Misleading, Unreliable, and Completely Unprofessional - Avoid This Company…read moreI hired Mr. Furnace Heating and Air Conditioning for a heat pump installation, and the experience was a disaster from start to finish. They caused significant delays, installed incorrect wiring, failed to take responsibility, misled me about legal action regarding an energy advisor they recommended, and ignored my concerns about my rebate. - Major Delays & Installation Mistakes: The installation was delayed for nearly three weeks due to missing parts. When they finally did the work, an ESA inspector found a serious wiring mistake, causing even more delays. I also had to personally identify a missing wiring element that their installers overlooked, which was an unacceptable level of negligence. - Failure to Take Responsibility: Despite their "satisfaction guarantee," they have refused to properly address these mistakes. Every complaint was met with excuses, escalation, and no real resolution. - False Promises & Misleading Legal Claims: Mr. Furnace recommended and scheduled an energy advisor, Sean Corcoran, for my audit, but he never completed it. When I raised concerns, their sales manager, Adam Bond, told me legal action was being taken against him--but I later found out this was false, with no updates or accountability. - Three Weeks Just to Get an Invoice! After my installation, it took me three weeks of constant follow-ups just to get a copy of my invoice with the heat pump's part numbers. Every time I asked, they claimed it was "escalated"--but nothing happened. I eventually had to drive 1 hour and 30 minutes to their office, where I met with General Manager Sean Picco, who finally provided the invoice. - Ignored Concerns About My Rebate: After assisting with the invoice, Sean Picco has ignored all my emails and calls regarding my concerns about the rebate. Instead of addressing my questions, he has been completely unresponsive. - Unfulfilled Compensation Promises: Manager Mark Heggs promised me $500 in compensation for the massive delays and mistakes. That's barely anything considering my installation cost over $30,000--but even that was never fulfilled. Just another empty promise from this company. And before they reply to this review with their usual "We will be reaching out" response--don't believe it. I have contacted them MANY times, and their tactic is to delay, deflect, and ignore. They do not actually follow through on fixing issues. If you've had a bad experience with Mr. Furnace, you're not alone! Join our Facebook group: "Mr. Furnace Customers Seeking Justice" to connect with others, share your experience, and seek accountability. If you're considering Mr. Furnace for a heat pump installation or any HVAC work, DO NOT hire them. They will take your money, fail to deliver, and leave you chasing them for answers.

This place is great. I have used them for many years and they are always there and at a very…read morereasonable price. they really know their stuff and get the job done and on time. I have purchased a lot of equipment for home and business and they are my Number 1 go to for all computer related services. I wouldn't go anywhere else.

Absolutely terrible. The people charge 50$ to assess your computer then dont tell you there is an…read morehr rate after that to try and fix it absolute scammers . Youd think with all these computer stores around they wouldnt be such a rip off. Explains why they had to downsize the building they were in. Do no go avoid this place at all costs!!!!

The original price was $1000.00 more than any other estimate... when I pushed back on Mr Murphy…read moreabout this because I felt as though he was trying to take advantage of me, and explained the buyer of my property really wanted him because she found him here on Angie's list, he came down the 1000.00 immediately, like he had overcharged to begin with The work was completed and three weeks later my tenant moved out so I could close on the property, the utilities were to be left on as it was the winter, I inspected the property and all was fine. When I went back to the property 3 days later I found out the electric had been shut off! Which in turn shut off our boilers for heat, and it was 40* in the house! When I called the electric company to get it turned back on the told me Twin City hadn't had their work inspected from the town so we could not get it turned back on. I called the owner Mike Friday and Saturday with NO response, finally on Sunday when I left and irate voicemail he called back and came to the house and said it was an oversight by his office... instead of appropriately fixing the problem, he ILLEGALLY cut off the lock out tag from National Grid, and asked us to keep it quiet. We had over $5500.00 in damages that our insurance claim denied because the service had been turned off due to the negligence of Mike Murphy and his company. While we were doing repairs and working with our insurance, Mr Murphy claimed it was his error, asked our deductible so he could cover it and said if insurance denied our claim he would work it out with us. Once we let him rectify the illegal work he did and get the town inspection, we never heard from him again. Our attorney sent him a letter with the charges and he is now claiming WE were responsible for the inspection! I understand it was an oversight not to get the inspection done, but it was his responsibility and that caused major damage at our property! He is untruthful, unethical, and we will be moving forward with a lawsuit. I hope his conscious will kick in and he will rectify the situation!

Getting a electrician to come to come to your house, on-time, with reasonable cost and have the job…read moredone quickly is amazing. For a recent project I had called ten different companies, four called me back, three gave me quotes, one quote was insanely expensive for a simple job. The other was very cheap, yet day by day, "oh, we got busy see you tomorrow." Ummmmm. No. I work. Twin City gave me an estimate, when they said they would. Cost was more than reasonable and the crew came on time and was more than personable. Great owner and company.

Amazing job today. Very respectful crew. Owner is excellen. I highly recommend them…read more Marc East Amherst

Jeff was awesome! He immediately answered my text and said the job would be no problem and that he…read morecould do it right away! He and his partner were timely, efficient, and courteous. Jeff was extremely appreciative of being given the job. The price was reasonable. We talked in a friendly manner for quite a bit. I will no doubt be calling them in the future! I highly recommend them! Jessica

I got lockout with my password on my laptop . Adam help me out .great job Adam…read more Thanks

very helpful in suggesting a new computer and monitor. If repairs are needed I would recommend you…read moretake it to the.

really nice guys. everyone i talked to or that came to my house was very nice and conversational,…read moreand upfront about costs. i got appointments within a week so everything was done nice and quick. i would definitely go back if i need more work done!

Great service and reasonable rates. I had a emergency situation and they were out within a half an…read morehour.