We have had a wonderful experience. Bob has been very responsive and easy to work with and the…read morecleanliness and security at this facility is second to none.

I'm very happy with my experience at Global Self Storage. I rented a temperature-controlled unit in…read moretheir new building in Millbrook. It's very clean, secure access is easy via personal code, carts / dollies are available to help shuffle stuff in and out, and a very sturdy lock was included. Bob helped me through the paperwork quickly and easily, and had no problem switching me to a larger unit after only a few weeks when my storage needs increased. Highly recommended!

Mark is the man! The help he provided from the initial phone call to walking me through the…read morecontract and getting signatures over the phone/remotely and all within an hour start to finish was seamless, and absolutely unexpected. Couldn't have asked for a better first impression; looking forward to using the space. I chose this over other spaces in New Milford due to the positive reviews and cleanliness and security. The expectations high so I am hoping the unit and continued customer experience is upheld as I move in and use the space!!

Staff is awesome, very knowledgeable and helpful. The place is clean, and well maintained.read more

Zero stars) Watch for the bait and switch! I'll be out of there quicker that you can say: "$200…read moreper month plus tax and insurance!" They screwed me on the way out, too! I was pre-paid for the next month, gave notice before the prior month was over and they couldn't see towards refunding me a partial month. The local guy is nice, but i wouldn't do business with this firm again!

Absolutely the worst place to store you items, itd be better off and CHEAPER to leave you're stuff…read morewith a crackhead in the city. This dump offers no protection to you're belongings from elements rodents or insects yet they seem to bump up " insurance" every two weeks. There's also they're famed late fees after they decide to not take auto payments for an entire day. You're belongings will be safer and cheaper being stollen then left with this rip off junkyard.

Extra Space Storage in Brookfield deserves their 5 stars. I called a few storage places for my car…read moreand I found Extra Space to have the best customer service and best price. I couldn't ask for more than that. Since storing my car here seemingly months ago (does anyone want to buy an old car?) I've had zero issues. Lastly, a big thank you to Arthur at Extra Space. He is so kind, professional, and made the entire process super easy. I'm considering finding more things to put in storage just to deal with him again.

I moved from New Milford to Brookfield. Instead of using a moving company, I ordered a pod for my…read morebig items and used Extra Space Storage for everything else. The whole experience was amazing. If I had more help, I would have just used the storage. It was much cheaper than the pod. From booking, to move in, to move out everything went smoothly. The price they quoted on the Internet was the price they charged. I had a 15 x 20 unit. It was clean upon move in and very convenient to drive up to. High ceilings allow you to stack more boxes if needed. I only had a few interactions with the employees inside, but they were all great. Easy access in and out from the gate with convenient hours. I went a few times at six in the morning right before I went to work. I also went a few times around 9pm. If you book online you can get a small discount. This was my first time using a storage facility and I wouldn't hesitate to use them again if needed. Very satisfied customer.