The second Poppy Salon location moved back to the original building. I wasn't sure about both…read morelocations being moved into one or how parking would be, but those were all just stupid little human worries that didn't matter. The salon was easy to find, tucked away in a corner. There's plenty of parking on either sides of the building. Poppy Salon is full of life and individuals with artistic skills. It may be busy inside but the energy is infectious. This isn't a permanent location, however, and Poppy Salon will eventually be moved into a larger building next year. I'm really looking forward to seeing the changes! I personally work with Isabella (Isa) and have been seeing her for over a year now. She is such a vibe and I have so much fun when I see her! Isa is incredibly talented with vivid hair color. I went to someone else in between colorings (yes, I cheated and came crying back) and it was just not the same. Isa is worth the 45 minute drive! Since seeing Isa, my hair has become healthier and thicker...and that's with me always changing my color! Hands down, Isa is THE BEST stylist I've ever been to. Love love LOVE her!!

We were told to visit Poppy for my child with autism and curly hair! We had success! The staff was…read morewelcoming. The products amazing and the kindness was exceptional. If you have a ND child-check them out for your next cut!

If 'word of mouth' is the best form for a recommendation, I hope you are listening. Urban Fringe is…read moreTHE hair salon in Chapel Hill. Booked with the ever-talented, artistic (which should reflect in your style), ever-attentive and sweet Cassidy. I opted for a dry cut... my hair is thick and curly though thanks to modern hair tools, I prefer to straighten. Cassidy is 'The Fixer' as I arrived with evidence of really bad haircuts! Oh my gosh... I left with edgy, acceptably 'messy' and looking chic. I had several women later on ask, WHO CUTS YOUR HAIR. BOOM. ONE HALF HOUR! LOVE CASSIDY! And... this is your excuse to pop over to Wegman's if you've never been. Scheduling is easy. Great communication. Ample parking. A great stylist may be up there with great healthcare. All available in beautiful Chapel Hill.

When I first sat down to get my haircut, I explained to my hairdresser exactly what I wanted and…read moreshowed her pictures. Throughout the haircut, I had to remind her multiple times what I wanted, even after she claimed she was finished. When she began to face-frame, I told her that I wanted the shortest piece to hit the bottom of my ear, so that I could tuck them behind my ears. However, I ended up with one side being correctly cut, and the other side being uneven and way too short (she cut the shortest piece at eye level, not ear level). Overall, the salon was was nicely decorated and clean. Perhaps a different hairdresser would have done a better job, but ultimately, I was very dissatisfied with the quality of cut that I received, which is what made me give this place 2 stars.

Got the Cut and Blowdry with Level 1 and had Fernanda as my hairstylist! Overall, really great…read moreexperience. Fernanda took a look at my inspo pics, made suggestions, and did a wonderful job with my haircut. They also have a lot of products for purchase. There's a good amount of parking, which is nice. 10/10 would recommend!

I'm leaving a mixed review because while the haircuts were fantastic and I absolutely loved both…read morethe stylists, the administrative side of this salon was a complete headache. I specifically called to book the March Special, even clarifying this with the receptionist on the phone. Despite that, they booked me for regular haircuts and blow-dry instead. The issues only grew from there: * Pricing Discrepancy: The math on my initial $139 invoice didn't add up ($62 + $67 = $129). * Credit Card Error: The computer system showed one price when I paid, but my credit card was actually charged a different, higher amount. * Retrofitting the Math: When I pointed out the $139 total didn't match the $129 in services, I was sent a new invoice that suddenly included tax to justify the original $139. It felt like they were reverse-engineering the total by adding tax after the fact to make the numbers 'work.' I have never had tax added like that on any hair services. The salon offered to honor the special on a future visit, but since I'm from out of town, that doesn't help resolve the current overcharge. It's a shame because the talent in the chair is top-tier, but the lack of transparency and handling of the mishap were very disappointing. If you go for the great stylists, double-check your booking and your bank statement!"

I had been seeing Panduh for vivid/fantasy hair color and was willing to overlook early red flags…read more-- until my third visit went so poorly, I was left with severely banded color, no resolution, and ultimately dropped as a client after voicing my concerns. A quick rewind: My first appointment resulted in chunky, uneven highlights around my face instead of a well-blended money piece. The second time, it blended better -- but the color wasn't applied close enough to my scalp, leaving a visible blond halo. I chalked it up to a learning curve and gave her a third shot. Her salon setup doesn't help: it's dimly lit, with black walls and a single window behind the chair -- great for her to see your hair, but you're completely backlit in the mirror, meaning you can't clearly see the results until you're in normal lighting. (In hindsight, that feels intentional.) At this last appointment, I came in with faded pink and brown roots, expecting a simple root bleach and color refresh. Instead, I left with a huge band of lighter pink across the middle of my head and a harsh transition to darker pink below. I didn't see it until I got home and looked in a properly lit mirror. When I texted photos and asked if she could fix it, she admitted she saw the banding -- but refused to fix it. Her excuse? That the appointment was too short and I "needed seven hours instead of five." Worth noting: I never book my own time. I always call and have her team schedule me, since they know my hair length and needs. She then pivoted, saying I don't come in "regularly enough" for my "color goals" (something she'd never mentioned before). I told her I would've adjusted my visits if that expectation had been communicated. Again, she refused to make it right -- and then fired me as a client. For reference: I was a $700-per-visit client. If this is how she treats someone investing that much, I can't imagine the experience for anyone spending less. If you still choose to go: pay with a solid credit card. Thankfully, mine sided with me and issued a full refund after seeing the photos and text thread. _____________________ Edited to add, in response to the salon's reply (8.12.25): To clarify a few things mentioned, for additional transparency: Again, I booked by phone every time so your team could allot enough time for my long, vivid-treated hair. I never used the online system. I never asked for any clients to be moved around. I never chose the length of my service. The first appointment was not fully corrected -- just a darker overlay added to blend the harsh bleach, which faded. I didn't push the issue and was never offered or given a refund, ever. Nor did I reach out about the issues with my second appointment; I fixed it myself. The lighting in the salon makes it very difficult to assess the results before leaving -- whether one black wall or not, the fact of the matter is Panduh's space is dim and backlit. I communicated calmly and respectfully, shared photos, and simply asked for the banding to be fixed. You acknowledged it and declined. Then dropped me as a client. If you're going to respond, please include the full context. I am.

Panduh has been my stylist for more than a decade, and I have never left her chair disappointed…read more She's done everything for me from conservative cuts to fantasy color, and I keep going back because I know I'm going to get the best results every time. In addition to the top-level service Safe Space Salon provides, it also is committed to serving the queer community through events that bring everyone together and lift up those of us most in need. In a world that too often exploits our community for profit alone, Safe Space stands out as a business that puts principles first. When that fact is combined with the knowledge that no one else is going to give me such high-quality hair services, choosing Safe Space Salon every time is a no-brainer. The clients and community are lucky to have this business in the area. It's a rare gem, one I will support at every opportunity. It makes the community better, and it makes me hotter. What else could anyone want?

Ti at DB Sutton saved the day for me and my daughter last week. Another salon was unable to…read morefulfill my previous scheduled appointment, and at the last minute, Ti made my daughter feel and look like a princess. The front desk staff was professional and kind, and the salon environment was calm and comforting. My daughter walked out with the most beautiful curls that last all night for her very special occasion. Me and my three daughters will be back. Thank you!

David is always very professional and interesting to talk to. Does a great job with colorread more

As a male, and an older one at that, I have found it difficult to enjoy getting a quality haircut,…read moreor my callused feet dealt with, in a way that allowed me to relax, have expert operators with whom I could chat or not, and not be assaulted by music that made the whole experience even more of an ordeal. Mina's put an end to that problem. From the amazingly pleasant and knowledgeable reception staff to my favorite pedicurist (calluses can be painful to remove and she has never hurt me) to the woman who totally gets my ever-thinning hair, I could not be happier. They even know my preferences in coffee drinks, delivered right to my chair. In fact, I'm headed there tomorrow for a relaxing hour or so, and I'm definitely looking forward to it. My only wish is that they would give me a real shave with a straight razor.

Had a terrible experience here. Got a "blowout" I told the stylist I wanted just a regular blowout…read more She put rollers in my hair without asking, or telling me it was going to be extra to do that. She did not put any hair spray in my hair! (i have straight hair, obviously I would need hair spray to hold the blowout) it went flat when I went outside for 5 minutes. She also did my hair part terrible I had a bump in the back of my head from her not doing my part correctly, literally have never had a stylist mess that up before. Cost me $80 for the worst blowout Ive ever had. They offered for me to come back and fix it which I appreciated, but it was my wedding rehearsal day I didnt have time to come back. $100 total with tip, down the drain and the extra stress on my wedding wknd just really sucked. They refuse to give me a partial refund and were rude. Its extremely shady to add on extra fees without telling you or even asking you in the first place! DO NOT GO HERE

Did really good braids with a really reasonable price, nice and cares about customers.read more

The best hair stylist in Durham. If your looking to get that fresh hair style you may want to…read morelook up Sonya. Excellent knowledge for natural hair and maintaining your locs. Affordable pricing and excellent customer service. Always available when I need to schedule an appointment. I have not been disappointed not one visit. Anthony

Amanda @ HairPlay is amazing. After going to the same stylist for 10 years, I was very concerned…read moreabout trying someone new after I moved. I have seen her 3x now and I couldn't be more pleased.

This is the best salon in town. Shantel is a great stylist! She does the best braids and I would…read morehighly recommend her