The best and sweetest family owned business! Thao, his wife, son and daughter-in-law Julie are my favorite techs to go to. They all take immense care, do perfect work, and are gentle. Mary is absolutely fabulous too. This is *not* the salon for epic nail art or crazy 3d things (that's far and few between in JH) though Julie can honestly really throw it down! It does take some learning of how they work and who to go to in my opinion to have a great experience here - and I can see why out of town visitors may be turned off compared to their own local nail salon at home. However Diva Salon is my go-to and I've been a "local" to the area for 15 years!! Love them read more

Service requested was not what I received. Very unprofessional. I went with my daughter for manicure and pedicure. My daughter received a very nice pedicure, my technician was on her phone for the first ten minutes and then did not give the services I had asked for, but my daughter received them. During the manicure while my daughter was getting her hands wrapped in paraffin, the nail tech put my daughter's hair up and stuck her hand down the back of her shirt trying to give her a massage. She was extremely rough and it was very uncomfortable. I wanted the paraffin and had asked for it, but instead received a lecture on my thin nails. I have been there many times, but will NEVER go back. I was still way overcharged and very disappointed. read more

These folks always do a great job. I get both an acrylic fill, and pedicure most times I stop in. They are always pleasant and efficient. Place is clean equipment is new. Best shop in Jackson. read more

Pedicure was fine. Manicure was terrible. Very asymmetrical and lots off fuzz left after the gel was cured. After showing all of the mistakes, I was only give a $5 discount. Wouldn't come here again for manicures. read more

This place was... awful I got a gel mani and reg pedi and the total came out to $110 - like in what world? I had to tell the tech to add another coat of polish because she gave me two very streaky coats of polish and called herself done with my toes. I had to walk to the nail station barefoot because they DO NOT have the disposable flip flops and when I asked for a fan to help my toes dry they were like "we don't have that" My gel mani was a mess! My nails were painted sloppily and when i asked her to clean them up she chopped off my cuticle and I left the salon bleeding and with cut cuticle hanging off my nails. I feel ripped up for $110 and have spent considerably less in places like New York, DC, and Los Angeles for way better service. Do yourself a favor and have a girls night with YouTube tutorials and Amazon manicure products and have your homegirls give you a mani / pedi. It would be worth more than the services you receive here. read more

Great place - I'd come here again! Ted and Julie did great work and both were very friendly. Be sure to drop-in or make an appointment next time you're in Jackson WY! read more

Wow! I skipped out on this salon because of the low ratings and went to the one on Broadway . What a mistake! After that bad experience, I asked a friend who's from town and she told me to come here. Thao took care of my acrylic, gel nails and they look amazing! He was dedicated to every detail and did a beautiful job. He was extremely friendly and kind. The nail tech for my pedi was Ted and also friendly, kind and extremely great with the deluxe pedicure. He was very detailed and caring. I hope these ratings do not keep you from trying out this salon and these techs, I'm very happy to be heading back home with a more than wonderful experience and look! read more

Diva Nails & Spa - Acrylic gel nails - Nail Salons Near Me - Jackson, Wyoming

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I had never gotten acrylic nails before and went into diva with a pretty elaborate request. Not only did they talk me through the process, they worked with me to make sure my nail art vision successfully came to life. They took their time and made sure I was happy every step of the way. I'll definitely be back! read more

Diva Nails & Spa - Nail Salons Near Me - Jackson, Wyoming

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I came in for a pedicure hoping for a better experience than I remembered. Unfortunately things are still the same here. You are constantly pressured to spend more even after kindly rejecting. It's seems as if they get upset that you aren't spending enough so they don't do a good job. All I wanted was simple white toes but that seems like too much of a difficult task. I was constantly communicating that she was not doing my toes correctly. When I pointed out to another employee that my nails were filed crooked he said "no one is going to see it". I left feeling robbed and have felt that way in the past. I wanted to give them another try but I will not be coming back! So messy and unprofessional. read more

Diva Nails & Spa - So messy and unprofessional!!! - Nail Salons Near Me - Jackson, Wyoming

I absolutely love my nails! I didn't get the name of the technician who performed my service. But it is the owner. I am definitely coming back for pedicures. read more

Diva Nails & Spa - Nail Salons Near Me - Jackson, Wyoming

Yay! I actually found a nail salon in the little ole' town of Jackson that does great work! Coming from California (the land of nail salons) my expectations and standards are pretty high! Even more so during this Covid pandemic! I was pleased to find that they were able to accommodate a same day appointment for a gel mani/ and pedi. Both services were done exceptionally well, and I loved the safety precautions that were in place! Thanks Div read more

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Wish I could give them a 0/5 review. HORRIBLE JOB and still started me full price. Save your money and do it yourself it'll turn out better I promise. DONT WASTE UR Time /: read more

Diva Nails & Spa - Awful paint job.. didn't know what she was doing. - Nail Salons Near Me - Jackson, Wyoming

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We love Diva nails! They always do a great job. They are consistent with quality and they have the best massage chairs! All the staff are so kind and welcoming. They are busy so I'd recommend calling ahead! read more

The owner Kim was super friendly and did a great job of my pedicure. She even let me bring my French Bulldog into the salon (she happens to have one too)!. Eventually, she and the other nail techs learned that I'm Vietnamese American and asked me a ton of friendly questions about when my parents got here and where I was born and if I spoke Vietnamese (I speak very, very poorly). I go to the register to pay and whoever rang me was UNPROFESSIONAL and RUDE! She asked where my parents live. I said "In CA. Near Orange County" which has a huge Viet population. She then says in a snarky tone "Why you don't speak Vietnamese, you from Orange County?!" She just ruined my experience there. I would go back to Kim but will refuse to be rung up by the rude nail tech, who just took my credit card and didn't bother to tell me how much she was charging. read more

Went to get a gel manicure yesterday and the price was $65 and 4 of my nails were chipped the next day.. super disappointed with price and the quality of the nails and salon. Probably wouldn't recommend to anyone I know. read more

I've tried all the nail salons in Jackson over the last decade...Diva remains the most consistent. When getting a speciality service they try their best and the summer work is what you would get in LA or San Diego as a lot of the techs work seasonally! They're very good!!! Worth every cent! read more

Diva Nails & Spa - French Mani - Nail Salons Near Me - Jackson, Wyoming

Professional and nice staff. The nails we wanted were from photos and they are identical to the reference photos. Would definitely recommend this nail salon. read more

Diva Nails & Spa - Nail Salons Near Me - Jackson, Wyoming

Have been going to Divas for a couple years and they never disappoint me. They're always nice and welcoming. I got a pedicure today and wanted a flower, I thought they were going to use a sticker or do a basic flower but once i looked down they did this AMAZING piece of art work. I'm very happy! I got an hour including foot massage and it was amazing for $60 which isn't bad at all! I love my toe nails! Highly recommend read more

Diva Nails & Spa - Amazing art work!! - Nail Salons Near Me - Jackson, Wyoming

I have been going to Divas for a long time and have never been disappointed they always do an amazing job! Always do exactly what I ask for. read more

Diva Nails & Spa - Nail Salons Near Me - Jackson, Wyoming

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Fast and great! I did acrylic nails, and the sir (I cannot remember his name, but he's senior man) was very friendly and talented! My nails are great! I wait 1 week for this review and they're still stunning! read more

I have been going to Divas for years and it has steadily gotten dirtier and dirtier and the people care less and less. It took 1 1/2 hrs to do a pedicure because the owner's husband couldnt stop jumping up to answer calls and look around. And despite my obvious displeasure, no one apologized and, along w a gel manicure that they did while the pedicure was being attempted, it cost me $75! I wont go back. They arent the only ones in town and even one of the workers told me to try somewhere else! It used to be spa like. Now it is less than a dirty factory feel. read more

My husband tried to surprise me with a pedicure at Diva Nails. We went in this afternoon for the pedicure When I sat in the pedicure chair and felt the water in the basin, it was COLD. DH's basin was also cold. When we pointed it out to the staff, the acted like were were asking for something very special in requesting warm water for our pedicures. Their excuse was "we were busy earlier." We got up to leave because there is no way we were going to have a pedicure in cold water. The staff then said "5 minutes and we will have hot water" so we decided to give it a shot. Twenty minutes later, after they filled the basins with water from the water fountain (yes, the water fountain you drink from), we sat down again. The water was still cold. I told the manicurist about it and she took on a major attitude, like having warm water for a pedicure is an unusual request. Then a very rude receptionist told us not to come back if we were going to be difficult. No worries, Diva Nails. We won't be back and will tell everyone we know not to go there. Having warm water for a pedicure is a must, and I really don't care how busy you were earlier. read more

I was visiting Jackson on holiday- Typical Asian nail salon. I was in and out in about 25 minutes for a regular manicure with polish. I did have hangnails still left on my cuticles and all my nails began breaking deep into the quick one week later. There is a very small selection of colors. read more

I've been to almost every nail salon in JH and this was the worst experience I've ever had. One of my friends nails looks awful and wasn't done properly (colors are mixed and the previous dip wasn't removed). They attempted to upcharge for the pedicures and then when we disagreed that that was not the correct price the younger man pulled up security footage which still didn't prove the price. He then accused us of lying and threatened to call the police while we were trying to pay. Not to mention we had an appointment for 4 pm and none of us got started for at least an hour after that time. Save your money and your time and go to Pro nails, they are great! read more

I went in at the beginning of spring break(April 2021). The woman who owns the salon did my pedicure which honestly took max 15 minutes. She cut it short so she could get other people in. It was by far the worst pedicure I've had. Oh and she charged me more than she told me it would be. I will never go back. read more

I LOVED GETTING MY NAILS DONE HERE! The environment is clean and the employees are so friendly! They took time doing my nails and didn't rush it, and I was able to book an appointment the day before and get in and out fairly quick with a manicure and a pedicure! Love this place and will definitely be coming back next time I visit! read more

I've been in 3 times now and the first time I paid $40, then $45, and then this last time $50 for gel... I was okay with paying the money because when I left they looked nice and he did it fairly quick.. 3 days later one of my nails totally broke because he drilled to much and then the day after one chipped. I've worked at 2 high end spas and we charged $35 and it would last for 3 weeks! Not even a week in and my nails just look terrible. As someone who lives here I was hoping to find my new spot and unfortunately Diva just isn't it for me. read more

Diva Nails & Spa - Nail Salons Near Me - Jackson, Wyoming

This was the first time Tera and her professionalism was great! Customer service is also amazing from the moment you walk in! I will definitely be going there with no doubt. read more

Diva Nails & Spa - Nail Salons Near Me - Jackson, Wyoming

Horrible customer service. I called for a regular manicure for my friend and I and they said come on in. We get there and waited in the hot, fume-filled room for about 20 minutes. I got seated at a station but no one showed up. My friend got up and left and then I did a short time after. The could have cared less - didn't even acknowledge that we were leaving. Will never go there again. read more

Unreliable. 9:30am on a Friday and they are not open, nor answering phones. It's not a holiday and there is no signage stating a reason for being closed. Not the way to run a business. read more

Went with my 3 sister-in-laws, for pedicures. Amazing!!!! Massage was the best I've ever had. They were polite and accommodating. They speak English very well, no communication issues! read more

I wanted to give this place a try so i made an appointment at 6pm and as soon as I got there, they told me I'd have to wait 20mins for my turn. I waited since I was also waiting for my laundry to finish at The Missing Socks. 45mins later (yeah, i was patient) they still haven't called for my turn so I decided to let them know I'm leaving and they asked if I could wait for 2 more minutes. No thank you. What a waste of time. Don't think I'll ever give this place a try. read more

Their main concern is getting as many customers through as possible, when it should be providing every customer with a quality mani or pedi. I asked the woman doing my nails to please even out the tops of my nails 3 times, because they were slanted. Every time she was visibly annoyed. After the 3rd time she scoffed at me. Even after 3 times of filing the tops of my nails they were still uneven. I got tired of getting attitude for asking for what I was paying for to be done correctly. They speak to each other in their language and don't even ask how you are. While I was there a older man walked in asking if they sold a product that he didn't close correctly for his wife and dried up. They told him they didn't sell that and very rudely just walked away from him and ignored him afterwards. I would happily pay more for better service. read more

Not a pleasant experience $125 later. Do not ask for Mi. Rude employees and an acrylic nail broke 2 days later. Will Never walk through their door again! read more

This is a busy salon where people seem to go for fast and inexpensive service. If you want a full massage and a quiet relaxing atmosphere, it will probably cost double in this town and you will have to go elsewhere. I got a standard manicure with polish and it looks great! The color is even, the service was fast and the staff was polite. Next time I'll get a pedicure too. read more

Avoid at all costs. Last evening I stopped in and chose the $50 "Deluxe" pedicure from their menu with pedi's ranging from $35 to $65. The pedicure was fine - no complaints. When I went to pay the exact same thing happened that they convinced me was a "mistake" the last time I was there. The cashier said "your total is $60." I corrected him and told him I chose the Deluxe at $50. He replied that I had in fact been given the Super Deluxe and that the technician must have "misunderstood " me when I came in. Fool me once...... I paid the $60 and reduced her tip from the $10 I would have given her to $5. Problem here is that they are used to dealing with tourists on ski trips who they think they will not get repeat business from. They can easily rip these people off with their insidious sales techniques and not suffer any consequences. I live here permanently and will never visit the salon again. Unethical people. read more

It was my birthday yesterday so a girlfriend and I decided to treat ourselves to a mani/pedi. It was the worst experience I have ever had in a nail salon! We were seated next to each other for our pedicures which was nice so we could chat. But just after they started our pedis two other people came over and started on our manis. I don't mind them soaking off my old gel polish but I sure don't like being rushed thru a pedi with them doing my entire mani at the same time! It was hard to keep up with directions from two different people while trying to have a conversation with a friend. There was NOTHING relaxing about it! And after all was done my friend had polish all around her skin and cuticles! I also want to add that not once since we arrived did anyone speak English other than to ask what we wanted! If you are going to come to this country and open a business and accept our AMERICAN money then learn to speak ENGLISH! read more

Went to get a pedicure for the first time and five years since my hands and feet were out of control and needed some serious tlc after abuse from hiking. Lots of males workers there, but they did a wonderful job! Best manicure I've ever had, stopped going after a bad mani and pedi and I'm looking forward to going again! read more

This is a nice place and the nail technicians are professional. They do a good job with my nails and feet. I get ingrowth nail and they take it out easily and it not hurting me. I would recommend everyone should get your nail done at Diva nails & spa. read more

I have been going to Divas for about 8 years now. They are always good to me, and have been able to take walk ins for my pedicures. Is a good location too. read more