Always on point. I was struggling to find a really good threader after relocating. This for me in…read morethe west valley is it. Always friendly fast and precise.

Coming from Cali I needed a new spot. This spot is it. She was nice & gentle. She had people back…read moreto back. So that was a good sign. Its a keeper, trust me

Jayla W. 6/11/2026…read more(9:30 AM ENCOUNTER ) I originally went in for a pedicure and selected a blue color for my toes. The nail tech, Ruby, forgot the color I chose and painted them the wrong color. Because I was rushing to another appointment, she told me to come back the very next day and she would fix it. When I called to schedule the correction, Ruby wasn't there, so I made an appointment for 9:00 AM the following morning. Today, I arrived on time and waited over 30 minutes because she was late. During that time, the owner/manager came over, looked at my toes, took photos, and explained they had already been having issues with Ruby. Because I had already been inconvenienced by having to return for a mistake that was not mine, take additional time away from work, and then wait over 30 minutes for my scheduled appointment, I asked the owner if acrylic could be added to my big toenails at no charge as a gesture of goodwill for everything I had been put through. The owner agreed and instructed Ruby to do it. That is when the situation escalated. Instead of accepting the owner's decision and taking accountability for the original mistake, Ruby became argumentative and confrontational with me. At that point, my frustration was no longer about the color itself. It was about the repeated inconvenience, lack of professionalism, being late to a scheduled appointment, and being met with resistance and excuses rather than a sincere effort to correct the situation. The issue could have been resolved professionally, but Ruby's attitude and unwillingness to take responsibility turned a simple correction into an unnecessarily negative experience. I also want to be fair in my review. I previously had my fingernails done by Austin, and I will absolutely give credit where it is due his nail work is beautiful, and I was always happy with the quality of his services. However, I did have an experience where I felt he was unnecessarily rude to both my mother and me, and that interaction ultimately led me to stop booking with him. While I can acknowledge the quality of his work, customer service and professionalism are equally important to me as a paying customer.( Fortunate for me I do have this whole encounter voice recorded so that I was able to go back ACCURATELY create this HORRIBLE review! ) The salon itself is clean, well-maintained, and organized. The workstations, floors, and overall appearance of the shop were consistently kept neat during my visits. Cleanliness was never an issue, and I appreciate the effort that goes into maintaining a professional environment for customers. Stylist Review for Ruby: Ruby was the original technician who did my pedicure and unfortunately my experience with her was disappointing. She painted my toes SUPER SLOPPY the wrong color after I had clearly selected a different one and asked me to come back the next day to correct her mistake. SHE Never showed up the day she told me to come in to correct her mistake . When I returned for my scheduled appointment, she arrived over 30 minutes late. What was most frustrating was that instead of taking accountability for the inconvenience and mistake, she became argumentative when the situation was being addressed. Everyone makes mistakes, but professionalism is measured by how those mistakes are handled, and unfortunately that was lacking during my experience. Review for the Owner/Manager: I appreciate that the owner ultimately tried to make the situation right. At first, there seemed to be some hesitation when I requested acrylic on my big toes as a goodwill gesture for the inconvenience of having to return, missing work time, and waiting over 30 minutes past my appointment time. However, after reviewing the situation and recognizing everything that had occurred, the owner reconsidered and approved the request. While the experience should never have reached that point, I do appreciate that management eventually listened to my concerns and attempted to provide a reasonable resolution. Review for Austin: Austin is very talented when it comes to nails, and I want to give him full credit for the quality of his work. My fingernails always looked great, and I was consistently happy with the results. Unfortunately, I had an experience where I felt he was rude and dismissive toward both my mother and me, which ultimately led me to stop booking with him. While I can't fault his skills as a nail technician, customer service is just as important as the service itself. If professionalism and communication had matched the quality of his work, I would likely still be a client today.

I had a really great experience here! I made an appointment and was seated pretty quickly. The…read morestaff was very helpful and friendly, which made the whole visit feel easy and comfortable. The pedicure packages include a lot, and I felt like the pricing was fair for everything that was offered. Definitely good value. They were super busy when I went, so I did have to wait for a bit. I wish when you made an appointment they had someone ready but I'm also used to that at nail places, this one is better than others. I'd just recommend making an appointment to avoid the wait being worse.

I love it here! All the ladies are so kind and friendly! The lobby has comfortable seating and a…read morenice selection of products to peruse while you wait. Isabella is my go to gal and she always goes the extra mile to make me feel comfortable. She always runs on time and strikes a perfect balance between efficiency and not feeling rushed. My results are always fantastic and last at least 5 weeks. Booking is super easy either online or by phone and I love getting text updates and reminders.

I have been a customer for over a year now. I love the whole wax room team, everyone is so friendly…read moreand through. You truly pay for a quality service here. Marley has been amazing!

I've been coming to this location since they opened with good results, but this last weekend I had…read morea wax with Shannon and she is phenomenal! She's makes you feel so comfortable and did a thorough, fantastic job. Already booked my next appointment with her.

Clean, friendly, and on time…read more Quick enough... Most EWC are freezing, this one is more reasonable...no blankets needed.

I have seen Paige over the years but we moved for a while and I had to find another salon but we…read moreare back now and to be honest, I just should have flown back every 3 months! I have thick hair and finding someone with the skill to do a great cut has been tough but Paige seems to understand how to do a cut without it looking chopped and straggly. I highly recommend her for her expertise! So happy I can go back to her now!

What went well? I met Paige! What an amazing person, and…read morestylist!! Compassionate, caring, knowledgeable.... She knows hair and "style." She listens, makes suggestions and all the while of giving me an amazing cut we engaged in meaningful conversation. I've been looking for her the past 6 years since moving to Surprise. Now that I found her she'll be my forever stylist. Thank You

I have acne rosacea and have always felt self-conscious of my skin. Andrea has done such an…read moreamazing job helping me, that I now get compliments on my complexion!!! Andrea is such a warm, kind, and caring person. I highly recommend her!

Excellent eye brow service. I was very spoiled at my last place but unfortunately had to move away…read more This will quickly become my new go to place for eye brow waxing and a future facial.

I have been going to this salon on and off for years. It's beautiful and professional, I love…read moreAveda. I usually see Nicole and she is amazing, always gives me exactly what I ask for and is so sweet and personable. This last time a few months back I saw Kayla, she's a new stylist and she did a wonderful job and gave me the color I wanted. Before and after below.

Iris was incredible. My first visit with her was two months ago. I was going to an Aveda salon in…read moreMinnesota and when I sat down in her chair, she knew exactly what my prior stylist used for my hair color and matched the color and my hair style exactly the way my stylist did in Minnesota. Iris has always been professional and wonderful to spend time chatting with. I'm not sure if the person who was posting such a bad review was having a bad day or what. I question why anyone would bring hair color from another salon to use. If Iris did make a change, I would only assume it was to make it look better. I wonder why she didn't go to her normal salon????

After months of researching lash extensions, lash care, and lash artists I chose Leslie. She works…read moreout of a boutique where everyone has their individual rooms, offering a different service. You can book on her website or contact her through instagram- aprilmay_esthetics. She also has a BUNCH of videos and photos you can reference to on her instagram. She gets back to you almost instantly after you book or will answer any questions before you even decide to book with her. Her room was very relaxing- a cooler temperature and tranquil atmosphere. She literally has a feather touch and is very gentle with your lashes. This was my first time ever getting eyelash extensions and i couldn't be happier than who i chose to invest my delicate little lashes to.

Leslie is amazing! I have never had eyelash extensions before but after researching and contacting…read moreApril May Esthetics, Leslie thoroughly explained the entire process and answered all my questions. I was able to schedule for a few days later. The beauty suite where she is located is a gorgeous facility; clean and nicely decorated. During my appointment she worked very gently and was extremely knowledgable. I was so impressed with her professionalism! The application took about 2 hours and the results are to die for. I love my lashes! I've had them for approximately two weeks and I couldn't be happier. I would positively recommend April May to anyone looking to apply lash extensions, facials or any of the other esthetic services Leslie offers.

Norma is truly a wonderful person, and I'm so grateful to have found her. I first had the pleasure…read moreof having her wax my eyebrows over a year ago when she was at a different location, and in just a short time, I built a genuine connection with her. I felt comfortable with her expert suggestions, and when she relocated, I followed! I now travel across town for her top-notch services because she is absolutely worth it. Norma is not only easy to communicate with and highly responsive, but her studio is chic, impeccably clean, and provides such a calm, relaxing atmosphere. I highly recommend her to anyone looking for excellent service--if you haven't tried her yet, do yourself a favor and book an appointment!

Honestly, the best waxer ever, I've been seeing her for years the environment is very nice clean…read moreand welcoming.

Sophia is so welcoming, professional and her studio is so clean! Made me feel comfortable right…read moreaway, truly one of the nicest people I've met in a really long time!

I've been getting wax for years. She is absolutely the best in town very professional pricing is…read moreexcellent. Didn't hurt too much. Definitely going back.