Update 2026: still a 5-star service!…read more Bill's Transportation Services gives me what no Uber or corporate service could: true piece of mind and the feeling of community. I feel very safe using this service to pick me up in the wee morning hours at the airport and get me home safely, and as a single lady that is very rare but of utmost importance. I have been using this service for almost three years now and the quality has always been top notch. The service has grown to include several more drivers, of which I've had two newer ones, both of whom were polite, courteous and professional. If you're reading this looking for a ride, I encourage you to give Bill's Transportation Services a try, whether it's an airport run, drop off/pick up from a doctor visit you won't be able to drive back from, or any other ride you'll want to schedule in advance.

Hired Bill for trips to and from Logan airport and could not be happier with the caliber of…read moreservice. Bill was early for pickup to Logan and super nice on the way there, making the ride enjoyable. The brand new van offered a very comfortable, smooth and quiet ride and we had plenty of time to spare at the airport. Before departures Bill even offered a courtesy check to make sure we had all the important items like passport, wallet, phone etc. Arriving home, our driver Tony communicated his ETA and called us to confirm the precise pickup point even down to the inch. Tony was so nice and we had good conversation with him and again the van was super comfortable and clean. Tony even helped carry suitcases directly to the door. I appreciated that both Bill and Tony communicated multiple times in text with confirmations, ETAs etc. Sent photos of the vans well in advance with license plates which was a really nice touch, so that we knew exactly what vehicle to look for. Bill and Tony easily accommodated an itinerary with multiple stops which made our lives SO much easier and saved us from unnecessary driving and coordination. Everything was done via text/phone which is way better than dealing with a clunky website or corporate office. Price was very reasonable and very well worth it for the level of professionalism you get. We will be booking with Bill's Transportation Services in the future for sure.

Always professional and friendly. Great service- helpful and…read moreknowledgeable. On time and beautiful vehicles that are always clean and well maintained

I've used Sentinel for a few long distance trips (Rhode Island to Virginia) and short trips to…read moreLogan Airport as well. I've only ever had Tom as my driver. He is always prompt, professional, friendly, and courteous. The car is always spotless. My dog has also come with me on the long distance trips and they are extremely accommodating. The dispatch / people who make the reservations are also friendly, courteous, and professional. So glad that I found Sentinel! 100% recommend.

Absolutely fantastic experience. I needed a driver to take a high profile client and his wife out…read moreon a day long experience. The day involved a lot of stops and needed a lot of communication between myself (running things behind the scenes) and the driver. Rich was our driver and he was great. Very professional and punctual. He really went above and beyond. Look no further if you just need a ride to the airport or if you're looking for something much more hands on. Finally their pricing was exactly what I expected it to be. Thanks Rich!

Always top notch service. Drivers are always on time, friendly and courteous and the vehicles are…read moreperfectly spotless. I wouldn't use any other service.

Gary is great. Respectful, pleasant driver and very accommodating. Would work with him again.read more

Gary provided my granddaughter with excellent service to Boston Logan airport and back. He was…read morepersonable and she felt safe with his driving. I would recommend Gary's transportation services.

Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!

Rachel's car service was exceptional. Billy was awesome, pleasant, drove exceptional from Warwick…read moreto Boston and the return back home upon our return from vacation. We will be using this service when we need transportation!!!!

Gary is an excellent driver, professional, courteous & friendly, and most importantly, always on…read moretime.

We reached out to Legendary Transportation for car service to and from a concert at Gillette and…read morefrom initial outreach to arriving home the entire experience was fantastic. Gary arrived on time and in a beautiful SUV. Communication was clear and the entire experience was easy. We would highly recommend Gary and his team for any transportation needs.

Reliable, Stress-Free Airport Transportation Magic Wheels…read moreLimo Transportation delivered a flawless airport transfer experience. Booking was easy and communication was clear from start to finish. Always arrives early, helped with luggage, and the ride was smooth and comfortable. The vehicle was immaculate and luxurious--truly a step above your average airport shuttle. We felt completely at ease knowing we were in good hands. If you're looking for dependable, high-end airport transportation, Magic Wheels is the way to go. Highly recommend! Only service we use .

Ali was on time and very professional. His driving was meticulous, I would high recommend him.read more

I've used Autonomous twice, once for a ride to the airport and once for a ride to watch hill. Both…read moretimes the driver arrived on time (early) the cars were clean, the driver professional, and the communication excellent. The rates are also really reasonable in my opinion and both times I booked were kind last second so they do a great job trying to fit you in. Will not hesitate to reach back out when I need another ride!

I 1,000% recommend Joe and this company if you need reliable, accommodating, and excellent service…read more I booked a 12 min. ride for my boss and at the last min. (literally the actual last minute) needed instead for her to be taken all the way to her final destination 4 hours away. I called the company in a bit of a panic and they worked swiftly to accommodate the change and made it happen for me. My boss had a wonderful ride into the city and was none the wiser to my complete stress at the last minute switch. I called Joe the next day for a receipt and he went out of his way to make sure that we had evidence of her cash tip added so that she is able to be reimbursed (grat. was included for this ride, which I didn't think to ask about at the time of booking and my boss tipped in cash.) He even called me back to correct a small error and resend the perfect receipt. An EA's dream company - book with them now!

I wish I had trusted the existing Yelp reviews, because my experience was exactly the same…read more Ultimate Limousine (also operating under Royal Limousines) was a nightmare from a financial and communication standpoint. After canceling services, I was told multiple times by Laurie that my refund had been "processed." Weeks went by. No refund. No receipt. No paperwork. No proof of anything. Laurie comes across as sweet and reassuring on the phone, but that tone does not match the follow-through. I never received proper documentation, receipts, or confirmation emails unless I repeatedly chased them down. Each time I followed up, I was told the refund was already handled. It wasn't. I ultimately had to dispute the charge with my bank to recover my money, despite being assured over and over that the refund was complete. Only after escalating externally did anything move forward. What's most frustrating is realizing this is a pattern, not a one-off mistake. The reviews warning about double charges, delayed refunds, and deceptive communication are accurate. I experienced the same thing step by step. Getting your money back should not require a bank dispute.

Do not work with this company. If I could give them 0/5 stars, I would. What we booked for our…read morewedding day was not what we received, and the vehicles that did arrive were late, unsuitable, and caused unnecessary stress. Some elderly members of our party couldn't even use the limo that arrived, and the delays affected our wedding pictures. To make matters worse, the transportation services we paid for for our guests never showed up at all, resulting in our guests having to arrange Ubers, and the company never informed us--we only discovered the issue ourselves well after the scheduled time. Overall, there was bad communication and unprofessional behavior. The refund process was difficult as well--we only received a partial refund, and many of our calls to resolve the situation were ignored or never returned. This was not what I had in mind for my wedding day transportation.