Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

1 Star - Disgusting Experience…read more I am absolutely furious over how Honest-1 treated my elderly parents. Just weeks before this, their car was in this shop for a full checkup. Suddenly, when a warning light came on, Honest-1 claimed the transmission was failing and quoted them OVER $8,000 for a manufactured or new transmission -- using fear, urgency, and worst-case language to push the repair. That alone is alarming. What's worse? We took the car to Honda for a second opinion, and Honda's master technician thoroughly inspected EVERYTHING. The verdict: The transmission is NOT failing No rebuild. No replacement. No catastrophic damage. The real issue was a stuck A-line pressure solenoid valve, a relatively minor repair. Honda fixed the actual problem, replaced fluids, ran full diagnostics, and the total cost was UNDER $1,000. So let me be very clear: After a recent "full checkup," Honest-1 either completely misdiagnosed the vehicle or grossly exaggerated the issue and attempted to sell my elderly parents an $8,000+ repair they absolutely did not need. In my opinion, this was predatory. Targeting seniors with scare tactics and inflated diagnoses is unacceptable. We will never return. We didn't argue. We didn't debate. We simply took the keys and left -- and that should speak volumes. If you have elderly parents or anyone vulnerable in your life, DO NOT trust this shop without getting a second opinion. Integrity matters, and Honest-1 showed us they have none.

There's always a reason why a shop is busy. These folks are neat and organized and…read morescheduling/service is EZ. They do what they promise and have access to great products across a range of prices. They do not do alignments here though, so just tires. Recommended!

Well, I had to visit there yesterday. Spent two hours waiting for someone because of a bad tire…read morethat had put a spare on and order a tire for me to come back the next day. Fast forward to today I get there at 4 PM today and I finally have my tire ready at 5:20. So a total time of three hours and 20 minutes to get one new tire installed. Do you see anything wrong with this picture? I have complained they're super busy all the time I get it, but there are certain jobs that are much easier and faster than others. It just seems that could change their process to help everyone. It's terrible that you should have to wait three hours to get one tire changed. And as everyone knows nowadays, tires are not cheap. I feel like we're getting taken not just in the price of tires, but in the labor factor as well.

They were friendly, courteous, and helpful. The waiting area and front office area is immaculate…read moreand well designed/furnished. We had a slightly long wait for the service we requested, so the owner comped us for part of the bill. I highly recommend this business for all your car needs. This is the best car service business I have ever been to!!

My experience was great! I am a busy mom and I really don't know anything about cars. My world…read morestopped when my Jeep wouldn't start on a Friday where I missed a paid swim lesson, work and school. I was devastated. So, when Christian Brothers reassured me that everything will be OK that they did just that! JP had the best communication and was so nice. CBA also fixed other issues I didn't even know I had. They worked so well with Maxcare on my behalf. I will definitely be telling my mom friends at yoga today if you ever have an issue call CBA and ask for JP.

The standards of service is below average, they were not able to fix simple things plus they were…read morerude on phone.

Axle replacement was done well and at a good value. I have been a customer for several years…read more Work has been quality work and service has been supreme.

Upselling is the policy here. You'll pay more for poor quality parts unskilled labor and rework…read morehere. They couldn't get their new drums to seat on the hub so the tried a steel sledge hammer with no luck. So they just mounted the 2 rear tires and said it was fine. Wheels heated up in 3 miles to where you couldn't touch the rim! Stay away from here!

I am going to start my story in December 24. I researched and found budget brakes b/c my 2016 Kia…read morewas starting to make the grinding sound while driving. I made an appt and live was super busy, I forgot about the appt AND I forgot to call. Two things that are out of character for me. Fast forward to April, still needed brakes and called to make another appt and apologize. The Mgr. "D" was super helpful and kind and I made the appt for a Saturday morning. Upon arriving, the promptly grabbed my keys to look at my car. D himself took me to the garage to let me know what the found and explain things to me if I didn't already know. My rotors were completely rusted and basically disintegrating. He showed me two other cars in the garage, different makes and years of cars and showed me what they were supposed to look like. I was mortified. We then walked back to the office where he gave me the total. Since I had not planned on anything else but my brakes for that day, I was not prepared for the amount. However they will work with you for a plan that suites you and helps you get the repairs you need. D is very kind and helpful. The establishment itself was very clean, even the garage and the outside. I would highly recommend this place. I am glad I chose them. Thank you D!

Bought a used Lexus that was absolutely immaculate. Came from out of state and drove it back. The…read morepeople at the dealership are honest down to earth and transparent. No extra padded on fees as some other dealers I ran into. Great buying experience. Thanks Kyle, Mike, and Mike.

Liars! rated a truck 95+ out of 100! Engine light on, back bumper pushed into back at one time,…read moredented roof, tail gate damaged, wires sticking out of the steering wheel. side swiped. we drove 300+ miles. to see this trash because of their lies! wasted our time and money! do NOT trust these people!

Once again, Discount Tire rocks my world! Huge thanks to…read moreDylan and Ethan for their exceptional customer service this morning. They were friendly, professional, and incredibly efficient. I arrived at 7:55 a.m., and the bays were already open and working with cars inside. Even as a walk-in (with no appointments available for a week), they took care of a screw in my tire and had me finished by 8:30 a.m. You all are truly the BEST--thank you!

I took my BMW there yesterday Friday July 17th to get my ordered tires put on they did a great job…read moreand I love their customer service each and every person was very nice highly recommend

Had a leaky seal on my F150 and had been referred to Mayberry's and I am more than pleased with the…read moreexceptional experience and service I received. Being a first time customer Mark was quick to get me in and get the service done in a timely fashion. I would highly recommend them for any service. Frank S.

Mark Mayberry and his team took in a long list of 100k mile services on my 2012 Mercedes Benz e350…read moreConvertible. Olive (my Benz) always lets me know about the quality of service by how she runs, and she is purring like the cool kitten she is. Mark's quote for a 6 plug spark plug change was 1/4 what the local "European" car mechanics quoted, and they are fond of saying that they are the only ones who can do right by a Mercedes. We have had both of our vehicles serviced there, and what we are finding is they perform like they were serviced well, which is honestly the only measure that matters. Give Mayberry's a chance to earn your business, and they will.