Such a pleasant experience. The technician was thorough and friendly. They send a picture of the…read moretechnician prior to arriving so you feel safe. The price was expensive but fair for the quality of work and customer service. The office personnel promptly return calls and explain all costs. There were several ways to pay (credit card, check etc). And Ive already received an email for the spring "check up" service.

Last of summer and he's the ing unit wouldn't ignite. Called Dixie and he cleaned years of leaves…read moreand got the unit lit. Worked for like two days. He also quoted replacing circuit board for$2200. Looked up the board online $165.00. Charged $800.00 for the crappy servicing RIPOFF!!

I called Overhead door in Columbus, Ga since that's who installed our doors years ago and 3 days…read morepassed without hearing a peep. American Hearth & Door was recommended by a customer, so I called the office and spoke with Liz who was super sweet. Liz had Jason Gonzalez give me a call about servicing our 4 warehouse doors. Jason was on site within the hour. Jason serviced all 4 doors and even went the extra mile to explain why we were having some of the issues. He also explained very clearly on how he was able to fix everything. This is a TOP NOTCH company in my opinion! It only cost $250!!

Our garage door always seemed to have issues opening during cold mornings. So, last month, we…read morecalled the Overhead Door company to see if they could fix the problem before real cold weather arrived. Technician came by, found no issues, greased everything and gave us a bill for $100. This weekend was cold and we began to have problems again. This morning I called Auburn Door. Their technician, by the name of Chance, arrived at 3pm. Of course, by then the weather had warmed up, and the door opened relatively easily. But Chance knew what he was doing. He looked at the door go up and I assume he saw no issues with the tracks, so he got a ladder and checked the motor. Lo and behold, the motor was set on its lowest power setting for raising the door!!! I felt stupid for not having checked that out myself since I had the manual. In any case, Chance increased the setting to five and even when he put some pressure against the door rising, it still came up. Problem solved. Thank you Chance and Auburn Door. Oh, and he charged me only $75 compared to $100 by Overhead Door.

River City Door installed a damaged garage door on my property and refused to replace with a new…read moregarage door or resolve this issue. As a retired senior citizen, I was treated very disrespectfully because I did not want to accept a damaged garage door. I inspected their product and installation and found that it was damaged, and I did not want to accept their installation! This company does not provide customer service after the job is installed. I had to file a complaint to the corporate office to get another company to replace the damaged garage door that River City Door refused to resolve. DO NOT TRUST THIS COMPANY!!

River City Door Company did a fantastic job fixing my garage door. My existing door had two major…read moreissues. The first was noise - it was so loud, even though I had used grease on all the hinges, springs, and wheels. The second was staying closed. I would hit the remote button to close the door, and it would go down half-way, then suddenly reverse and open again. It got to the point where I would have to push the button three times, and still watch the door to make sure it closed. The reviews for River City wer overwhelmingly positive, so I went to their website and completed the service request form. I submitted the form on a Wednesday and expected a return call the following week. That didn't happen - they called me back the same day, in 15 minutes. I spoke to Heather who assured me that they could fix my door. She was able to schedule a tech for the following Monday, from 10 to noon (aside - she could have scheduled it for the next day. The only reason she didn't was because I wasn't available until Monday.) On Monday, Wes (the technician) showed up right at 10. I immediately took that as a good sign. He was able to diagnose the problem immediately, then he fixed the issues. What he did next was the best thing, though. He explained to me what I needed to do to make sure the door remained in tip-top order. He also told me that the opener itself was fine and didn't need to be replaced, even though it was 18 years old. He finished in 30 minutes and was on his way. The total cost for the service appointment was $129, which was a bargain to me. I now have a garage door that opens and closes quietly, which is exactly what I need. If you have garage door issues and your own maintenance work isn't doing the trick, call River City Door Company. They will get your door in perfect working order, for a lot less than you think it will cost.

Xavier was awesome. Dealt with the broken garage door opener, had to remove and install a new one…read more Dude was cool with my kids, all around. When I get the other door done, Xavier will be requested.

Although interactions with the after hours telephone call service and the technician that came to…read moremy home were excellent, my issue is with the pricing to replace a broken tubular spring system to an exposed double torsion spring system for a 2-car garage door that would not close. I was quoted $1595 (parts/labor), I later found out the average cost ranges from $500-$800 in my zip code, so on the high end I was ripped off by $800 bucks or $720 if you deduct the 5% ($79.79) senior citizen discount I received. Do better Precision Garage Door Service.