1. Dixie Springs Resort & Spa

    1. Dixie Springs Resort & Spa

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    Princeton, WV

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    Dixie Springs Resort & Spa

    2.1 (8 reviews)

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    Animal Care Center

    Animal Care Center

    (9 reviews)

    So thankful for Animal Care Center! I am in the area temporarily for work and needed some…read moreunexpected care for my dog. They offer a variety of appointment times and were able to get us in quickly. The staff is very friendly and it is obvious they love animals. My dog has some anxiety around strangers, but they quickly put him at ease.

    Today I had an appointment for my dog (Cody) to get his nails trimmed…read more After a long wait the technician came out to get him. At this point she said Cody was overdue for his Rabies Booster and asked if I wanted this done now. I informed her not today and I would bring him back for that sometime later.  she said let me check with the Doctor. A few minutes went by and she came back out to inform me "This is a Law in WV that the animals must be up to date before they are seen. She also said that if I did not get the booster they would not be able to see Cody for his Nail Trim. I informed her that I did not appreciate being held hostage in order to get his nails trimmed. She presented a release form which I had to sign before she took him back. When I was called up to pay, two other associates said the same thing to me: That it was the Law and WV required it. Upon getting home I looked up  the law and it specifically states that the Law does NOT require the Rabies Vaccine to be up to date for Nail Trimming and Grooming. Please see the attached Searching for  rabies vaccination requirement in west virginia in west virginia, rabies vaccination is a legal requirement for all dogs and cats, but there is no law that says a dog must be up to date on its rabies shot in order to have its nails trimmed west virginia code west virginia code +1 . what the law says west virginia code §19‑20a‑2 mandates that: any person who owns, obtains, or possesses a dog or cat in the state must have it properly vaccinated against rabies. the vaccine must provide immunity for three years, with a booster one year after the initial shot and every third year thereafter. dogs and cats over six months old entering the state must be rabies‑vaccinated before entry west virginia code west virginia code +1 . this is a statewide requirement and applies to all dogs and cats, regardless of whether they are indoor or outdoor pets animal of things animal of things +1 . nail‑trimming and rabies there is no statute or regulatory requirement for Nail Trimming and Grooming. So the question comes to mind: if you're going to lie about something this silly, what else are you willing to lie about? If it is your policy, fine then state that it is a Policy of the Clinic not that it is the law.  When Covid was around, I had to put my 15-year-old Dog down, and they would not let me be with him while they put him down. even if I had a mask on. All this points a uncaring practice

    Heartstrings Pet Lodging

    Heartstrings Pet Lodging

    (16 reviews)

    Great people and a great facility. We took our dog Derik here for 3+ years at least. Never an…read moreissue, always community, and just good people who like pets and care about their well being. You couldn't ask for a better place.

    Sorry if this is long but something seriously needs to be done about this!!! I just had the worst…read moreday today. I took my dog and cat to get groomed at Heartstrings pet lodging and spa on PHD. A girl named Megan groomed my cat. This is Leo. It was his first time going to the groomer. I've always been the one to groom him and he's never been aggressive... I took pictures of my cat before bringing him in incase anything happens, which is him on the left, before the groomers. Not even 15 min later I bring my dog back so she can wait to get groomed while Leo is getting groomed. The lady comes running out saying I should take my cat to the vet. I say what do you mean?? I walk in and see him on the table, they lift up a whole flap of skin and all I see is this huge gash! It looked like he was sliced by a knife and it was about 2 inches long. They said the wound was already here when I brought him in. Alright my cat had nothing wrong with him before I took him here. I IMMEDIATELY took Leo to the vet and the vet said this wound is FRESH. That it did not look like a puncture wound from another animal. That it either had to be the groomer or he got caught on bobwire which isnt possible under the circumstances. I waited for the owner of Heartstrings to arrive. He was a very rude old man named Rick. He didnt want to believe that my cat was wounded by his groomer even though everything is pointing to the groomer. I was very upset and he wasnt wanting to do anything about this situation or have any care about what happened to my cat. He refused to pay my cats vet bill and was just absolutely SURE that the groomer didnt do it even though theres NO CAMERAS! I have a picture of my cat right before taking him. I wish I got a picture of the gash but I was so stressed about taking him to the vet I didnt think about taking a picture I just have one after the staples and $300 vet bill. Can someone please help me on what to do about this situation because justice has to be done and I feel so left in the dark with this!

    Dixie Springs Resort & Spa - groomer - Updated September 2026

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