Jethro loves Camp Happy Tails! He gets so excited when we turn onto their road. Great for the…read moreprices. Very reasonable. They also groom them by availability.

leslie is the best!! Camp Happy Tails will treat your pup with the same love and compassion that d!read more

Great people and a great facility. We took our dog Derik here for 3+ years at least. Never an…read moreissue, always community, and just good people who like pets and care about their well being. You couldn't ask for a better place.

Sorry if this is long but something seriously needs to be done about this!!! I just had the worst…read moreday today. I took my dog and cat to get groomed at Heartstrings pet lodging and spa on PHD. A girl named Megan groomed my cat. This is Leo. It was his first time going to the groomer. I've always been the one to groom him and he's never been aggressive... I took pictures of my cat before bringing him in incase anything happens, which is him on the left, before the groomers. Not even 15 min later I bring my dog back so she can wait to get groomed while Leo is getting groomed. The lady comes running out saying I should take my cat to the vet. I say what do you mean?? I walk in and see him on the table, they lift up a whole flap of skin and all I see is this huge gash! It looked like he was sliced by a knife and it was about 2 inches long. They said the wound was already here when I brought him in. Alright my cat had nothing wrong with him before I took him here. I IMMEDIATELY took Leo to the vet and the vet said this wound is FRESH. That it did not look like a puncture wound from another animal. That it either had to be the groomer or he got caught on bobwire which isnt possible under the circumstances. I waited for the owner of Heartstrings to arrive. He was a very rude old man named Rick. He didnt want to believe that my cat was wounded by his groomer even though everything is pointing to the groomer. I was very upset and he wasnt wanting to do anything about this situation or have any care about what happened to my cat. He refused to pay my cats vet bill and was just absolutely SURE that the groomer didnt do it even though theres NO CAMERAS! I have a picture of my cat right before taking him. I wish I got a picture of the gash but I was so stressed about taking him to the vet I didnt think about taking a picture I just have one after the staples and $300 vet bill. Can someone please help me on what to do about this situation because justice has to be done and I feel so left in the dark with this!

Highly recommended! We have used New River Pet Care for over a year. She takes great care of our…read moredogs while we are on vacation. Always is reliable and dependable! She sends pictures of our two pups to let us know that are okay.

From the owner: New River Pet Care, LLC has been serving the NRV since 2017. With a life time of experience, your…read morepets will love us.

My 2 dogs were boarded here for 2 weeks. The crew are fantastic and loving. When I picked them up,…read morethey were happy and showed no signs of distress. Just lots of kisses because they missed me. They even had fresh baths. We've been to Countryside one other time and will be back again.

We are picky pet owners and have left our 2 dogs here several times. Everytime they are happy to go…read morein and have received excellent care. They also do great baths.

We have been customers for years and would never take our fur babies anywhere else. Excellent rates…read morefor grooming and we have used their boarding services many times. It's like leaving them with family.

From the owner: You're Pet Is Safe And Will Look Great With Us…read more Twin Lakes Grooming and Boarding is a locally owned and owner operated full service pet grooming shop located in Wilkesboro, NC. We have been providing our services for the community for over 20 years. We specialize in grooming your four legged furry pups. Some of our products and services include:* Dog Grooming * Hair Cut, Brush and Styled* Nail Trims* De-Matting* No Tranquilizers* Boarding and doggy daycare* Owners live on-site* Licensed by the stateAt Twin Lakes Grooming and Boarding, we're dog lovers and we want to make sure that your dog leave happy but most importantly looks beautiful. Our services include shampoo, conditioner, grooming and styling, ear cleanings, nails trimmed and we can provide anal gland expression. If your pup is matted we provide service to clean them up! Our doggy daycare and boarding will have your dog as happy as can be while you're away. We recommend that you call to schedule an appointment, but we do offer walk-in for nail trimming.Grooming Tuesday-Thursday, and boarding by appointment

My two year old dog was a patient here since he was born. He hurt himself running on ice. We tried…read moreto make an appointment. We were immediately told we had to take him to VA Tech. Over the years we have paid thousands of dollars to Tipton Ridge for our pets Healthcare. Never again!!!!!​

Our cat, Oliver, needed immediate care and we couldn't find a local vet who could give us an…read moreappointment. Tipton Ridge listened to the problem and made an appointment immediately. From the staff at the front desk to Dr. Ballas, Oliver was treated like the king cat he is. The vet tech who checked him in was sensitive, competent and patient with Oliver. Dr. Ballas gave him excellent care and spent time explaining exactly what to expect today and in Oliver's future. At the end of the appointment, a very kind member of the admin staff carried Oliver out to my car so I could use my cane and carry his meds. I can't say enough good things about the excellent care for Oliver and the perfect customer service. It was worth the drive to Pulaski and I'm going to bring our other pets here for care in the future.

We have boarded our Husky with the great folks at Wild Things in the past past and just picked her…read moreup today after her 'Spaw' day with Lea and friends. Kodiak has never been so clean and well-groomed, and even came home with a bouquet in her collar! I can't recommend Wild Things more! Great service and loving attention!

We just picked up our 1 year old POMERANIAN and 9 month old GOLDEN RETRIEVER from this boarding…read morefacility. We had them there for nearly a week because we were visiting our family up north and the place we were staying did not allow pets. As I said, we just picked them up and when we got home we realized that we had much more food than we should have for them staying there that length of time (we feed them Fresh Pet logs, so it is easy to measure and tell how much should have been gone). Now we have just found out that they IGNORED our feeding instructions completely and were feeding our 6 POUND POMERANIAN AND 45 POUND GOLDEN RETRIEVER THE SAME AMOUNT OF FOOD! Not only did they BLATANTLY disregard our feeding instructions, apparently they do not have any COMMON SENSE as well! Now, our golden retriever is literally STARVING from only getting fed HALF of her food for nearly A WEEK! Would not leave your pets here unless you are okay with them STARVING!!!

As I'm reading a lot of positive reviews, I feel like I was cheated when I went into the vet clinic…read moretoday for the very first time. Thank goodness I am not a local and do not have to depend on this vet on a regular basis. Upon first walking in, the atmosphere was nice. I was greeted and asked how I could be helped. I explained what I was there for, and that's when the issues began. I was there to drop a dog off to be boarded, which was set up days before. There were several communications between me (the foster), the dogs owner, and the vet clinic about the dog being boarded and the situation, yet when I walked in, no one seemed to understand what I was talking about. I learned that proper records were not being kept and notes in files were not being made, which is the excuse they gave. Is that the kind of care you want to entrust your beloved pet with? Not very professional. After I got the receptionists up to speed and they called someone to come take the dog, I explained she had a crate, food, food bowls, and toys that she needed. Minutes later the dog was taken away and I was dismissed. I asked "What about her stuff?" "What stuff?" Is what the receptionist snapped at me. I was amazed at her attitude. I explained the stuff, AGAIN, that I had mentioned just minutes before. She obviously hadn't been listening, not very professional at all. She then told us we could just bring it in, so my husband went out to the car and brought in the very heavy crate. At this point, another receptionist had shown up and was sitting behind the counter. I was holding the door open for him as he carried the crate in and he said "Sorry, it's a little heavy. Where would you like it?" After he said this, the other girl receptionist, which I was looking straight at, looked at him and rolled her eyes. That was very disrespectful and uncalled for, especially since we hadn't even dealt with her and all he was doing was bringing in the dog crate. I walked out of this vet clinic absolutely disgusted with the two girls at the front desk. They were rude, unprofessional, and clearly do not know what they are doing. They do not upkeep records nor make proper notes in files. I wonder what type of records they keep on veterinary care, let alone a simple boarding. I have no comment on the actual Vets who work there, nor any other employees. Just the two girls who were at the front desk at the time I walked in which was around 11:10am on 04/28/2018. I hope management can see this review and proper actions can be taken.

I am new to Grayson County, Elk Creek, VA. I have 2 dogs and 2 cats and was looking for a caring…read morefacility to transfer my pets care to, as well as, needing a vet to check my pet out today. I was pleased reading about the 4 veterinarians on staff here and called about 1:00 pm to inquire about my 5 year old cat that may have a stone or just a UTI because of his behavior yesterday and getting worse today. I asked the receptionist if one of the 4 doctors could see him today to determine what problem he is having and treat him. This facility seemed like the facility I have just moved from that provided care to all of my pets for 28 years, however, I was placed on hold while the receptionist checked with the doctors (4) to see if I could bring him in. That was a very short hold and she returned to the call and told me all the doctors were in surgery today, in fact, they do all their scheduled surgeries every Monday and Friday. She said that she would have to refer me to a clinic in Christianburg, VA. As I was shocked to hear that no one could see my pet because they were all in surgery all day, I went to ask the receptionist why all 4 doctors were in surgery today and did not have a veterinarian to look at any other pet and rudely SHE HUNG UP on me. Having worked in fields myself where you first deal directly with the customer, client, patient, etc, that sets the tone for the business and how it works past that initial telephone call or first person at the desk you sign in at. It is that first person's attitude and behavior that will turn potentially long term clients away. This receptionist was rude and she certainly had zero concern for my pet and his well being or me as a potential new client. I will never recommend this facility to anyone just visiting or relocating to the area. When a call comes in to a practice or the door to a practice opens the first person you speak to, usually the receptionist, will make or break the business. This receptionist certainly would not work for me and if the doctors at this location only do scheduled surgeries on Mondays and Fridays, why are they open to have a receptionist take calls if there is nothing they can do outside of their scheduled surgeries on Mondays and Fridays? This facility should take a look at how their receptionist handles calls and their hours of operation since they are unavailable on Mondays and Fridays to see anyone outside of their scheduled surgeries.

Never received any response to emails or calls. Sent more than one to their website. Never heard…read moreanything back.

Absolutely the best. My dog is spoiled when she stays here. Just like being home. Highly recommend.read more

I took my baby Remi willow There this morning, She is a abused rescue dog from north Carolina. I…read moredidn't know how she would do. Remi got her toes clipped and a self serve bath. She was so nervous and the gentle man (yard manager) helped me!! Remi loved him automatically The young lady in the office is amazing too.

Worst hair cut my dog ever got, and to top that he seems traumatized…read moreafter 2 nights of boarding, wont be back again. Staff seems very untrained and even understaffed. Be warned. Chris used to run a good show but I understand he is selling the business. To bad.