Very bad service! The salespeople at this location are rude and unhelpful. You have to wait in this…read morelong line for the cashier just to get a size and line up again in the same line if you want to checkout. Meanwhile, there were at least two salespeople walking around the store yelling at people to line up at checkout, as they're unable to get a size for you. Also, this one salesperson accused me of putting the shoes everywhere and even had the nerve to tell me to push the shoes back on the shelf myself. Kind of shocking - I had to inform her the other shoes on the floor were not mine and the other customers were trying them on instead. Even if they were mine, that's not my job to do as I don't work here. Gave up and didn't end up making a purchase.

I love SoftMoc. My closest location is this one at Markville Shopping Centre…read more For a while, I have been eyeing a pair of burgundy Vans. They were on sale at long last. I seized the moment and bought them online. What I do these days is have my order sent to this store. When my order is ready, I drop by the store and pick it up. I have been doing this for a number of years. Sure enough, my pair of sneakers were available for pickup the night before I was heading off to Montreal. I drove from work over to this store. I provided my name to an associate and waited by the front counter. Moments later, I got question to confirm my last name. Apparently, there was another order where our last names different by a letter. Anyway, I got my shoes and was excited. The woman asked whether I wanted to try them on. I have owned a pair of Vans in the past, so I was okay taking a pass. When you do pick up your order, you need to sign for it. I did that and brought them home. I tried them on. As expected, they fit like a glove and were comfortable. I love the colour and how lightweight they are. Staff here have always been friendly. They are competent. All is well. (270)

The sole of my brand new shoes fell off. Wearing it for the first time. I bought it 3 years ago…read more The rubber disintegrated. Very disappointed!

We have been fans of Cole Haan's men shoes for over 5 years now. Combining Nike Air Technology…read moreinto Dress shoes and boots was an ingenious idea. The newly renovated store looks fantastic now. Staffs are very nice, polite and helpful. They make me feel like I can always go in and have a look, without being pressured to buy something. I just wish that with strong Canadian dollars, prices should be more competitive to US stores.

Rude staff, not much selection. They had almost no plus size clothing and the employee that I spoke…read moreto was rude when I asked for more sizes. If you're larger than a Large, don't bother.

This place was everything I dreamed some similar stores in other cities would be (but weren't)…read more Really big selection - casual and super fancy dresses, coats, pants, corsets, cinchers, seasonal stuff like shorts - including a wide variety of shoes (TUK, Demonia, etc) and bags, decent sized clearance selection, all the goth/alt brands you expect and more. Yes, they are pricey (but in my humble American experience there is quite a mark up on *all* clothes in Canada vs the States - like a cheap tank top at H&M will be $5 more automatically in Canada - the exchange rate right now more than makes up for it) but a lot of the items aren't much - if any - cheaper online. I also just love supporting places like this, since there are so few left, and since a lot of "goth" brands run small I prefer to try a lot of the stuff on in person. The girl working and I had a good chat about the history/future of Lip Service in particular and some other stuff. She was super helpful and friendly which was also a change from a lot of alt shops, where the employees seem to spend their time perfecting that "I'm way too fucking cool to talk to you" vibe that makes me eye roll. I wanted *all* the things but settled on two LS dresses, one of which was shiny PVC and fulfilled all of 15 year old me's dreams. Definitely a spot to check out for a pricier but quality "statement piece" or to comb the shoe and clothing sales racks. I'd also like to add they had a surprising amount of men's clothes and not just band t-shirts and jeans either.

Bedo is pretty rad. Moderate prices but always good around sale season…read more The women's clothes are designed by some sisters from Montreal, but the men's are outsourced in China (?? Not sure why but oh well) The staff in this store are EXCELLENT, very cool and running around frantically getting you sizes and kissing your ass, etc. It's rarely busy in here and the fitting rooms are huge and plentiful so you won't be queuing to try anything on (ahem, H&M!)

I love the clothes from this store! Most of the time, I find something that fits me well. I have…read morelong arms so it is hard for me to find a well fitted sweater or shirt. This location is not as big as other locations, but they offer enough of a selection to be able to accessorize with your wardrobe.

Quality & style isn't what it used to be. I'm not paying top dollar for something that is flimsy &…read morewon't last. Disappointed in Banana Republic as they used to have better quality clothing. I won't be coming back here again.

My favorite BR in the GTA. Great selection and very friendly and helpful sales people, except for…read moreone cashier lady who seems to be in a perpetual bad mood. Would someone please date her so she can get on with life?

Very nice looking set up and staff are always so welcoming and friendly. We have a condo in the…read moresquare one area that we utilize when we are traveling out that way.

I needed a long Parka and was unsure on what to get. I went in and met Farid who was so gracious…read moreand very knowledgeable about the item I was looking for. He is an excellent Advisor and is very patient with me. I had to go back in 3 times and each time he was there willingly to assist me. Thank you very much Farid! All the best!

Zheng is hands down one of the top 3 sales associates I've ever encountered, and I won't hesitate…read moreto come back here to buy from her again. My boyfriend and I came in earlier today in search of a few t-shirts. Sometimes I feel like higher end stores would hesitate to help with such a request, but Zheng patiently helped us navigate around the store. She picked a few shirts for him, helped with sizing, and gave us her honest feedback. She was neither pushy nor aggressive. She was attentive to both his needs and mine, which I think says a lot bc SA often times ignore the +1. (It's not a big deal to me and I don't mind being ignored when I'm not buying something, but I thought it was worth including in this review.) Definitely would come back here again to shop, as long as it's with Zheng. :) can't say enough great things about her!

Never received merchandise no delivery proof still want to charge me…read more I ordered merchandise from Harry Rosen and never received the package Harry Rosen customer care through Rim told me that FedEx marked the package as delivered but I checked my company my property and the surrounding area and nothing was received I also checked my company security cameras at the main entrance for the delivery time and there was no FedEx driver no delivery and no merchandise received I was told that someone with a name beginning with S signed for the package but I do not have anyone working at my company with that name and no authorized person signed for or received this package I asked Harry Rosen to provide photo proof of delivery the full name of the person who signed signature proof the exact delivery location and any driver notes Until proper proof is provided I cannot accept that the merchandise was delivered Very disappointing experience with Harry Rosen customer care and FedEx because I never received the merchandise and I am still being charged

I had high hopes and they were exceeded! Yelpers suggested that OFH staff can really fit a woman's…read morebody. I walked in and they immediately went to work: suggesting styles that would be flattering, listening to my feedback, and finding clothes that are exciting and yet also appropriate for a woman who has been wearing tee-shirts and shorts for a few years. I live in NY and only wish a store like this was available. Great clothes, exceptional customer service.

This is by far one of the best boutiques in Toronto. I have been shopping here for years and got…read moremy first suit here many years ago. Everyone who works here is incredibly helpful and the owners are caring and wonderful people who know a ton about fashion and making sure you have a great customer experience. They always find items they know would suit me and I just love how they can organize everything for me since I am not crazy about shopping. They have some great brands and looks. They always stay in tune with the latest fashions and know what will work for you.