Since the name change from "Walker" to "South Dayton", the overall quality of service has…read morenoticeably declined while the cost has increased. To start, you can no longer schedule service through the Toyota App. Because of this change, I had to call and make an appointment the old-fashioned way--by actually speaking to someone on the phone--just to schedule an oil change. For comparison, Reichard Chevrolet offers a Fast Pass oil change with no appointment necessary. I arrived today at 6:45 AM for my 7:00 AM appointment and waited for the doors to open. As usual, check-in was done using a pen, paper, and manually writing down VIN numbers and damage notes. This process feels outdated, especially when dealerships like McCluskey Chevrolet have been using automated check-in technology for over a decade--and they offer free snacks, drinks, Apple workstations, and a dedicated lounge. When asked if I planned to wait for my vehicle, I said yes. Josh told me it would take about an hour. My vehicle was finally ready at 8:20 AM. Then came the bill: $93.39 for a basic oil change. When I asked why the price was so high, Josh explained that prices had increased a couple of months ago. It seems like everyone is jumping on the "tariff" excuse to justify higher pricing. For context: On 06/17/25, I paid $79.54 for the same service--before the name change. On 09/18/25, an oil change at Joseph Airport Toyota was $80.62, and they include free coffee and donuts. The price increase alone is frustrating, but the addition of hidden fees--like a "Document Storage Fee"--makes it even worse. And while coffee is free, you'll pay $1.75 for a single Pop-Tart. Overall, the combination of rising prices, outdated processes, and declining customer experience makes it hard to justify coming here when other dealerships offer better service, better amenities, and lower prices. You could save $12.77 by visiting Joseph Airport Toyota, and enjoy a more modern experience while you're there.

Randy Kepperling was great to work with. I did not feel pressured and he was knowledgeable about my…read morenew 2012 Toyota Prius. He responded to both emails and texting promptly. He was patient with me as we waiting for one of the financial officers to replace their printer so I could read through the deal thoroughly before signing. They did not add any gimmicky add-ons to the deal and honored their original quote, which was to simply drive it off the lot as-is. Additionally, he gave me a voucher to bring the car back to have the headlights buffed and cleared for no additional charge. I do not enjoy car shopping and Randy helped make it a painless process.

They do not provide free ac check as advertised. They the to tell you it's $49.95 once you get…read morethere: I said I just wanted the free one, like it says on the website. So they took my keys and name and I went to wait in the lounge area. After about 5 minutes they came back and said they so don't do that anymore , well maybe don't advertise it the . The place was clean at least. This was their second chance, I wouldn't recommend it as they always up charge. It's really annoying to just waste time with this place.

My household has been using Pep Boys on Springboro Pk for several years…read more Nice, professional & well priced. They're also remodeling the service waiting area. There's been a lot of staff changes over the past 1.5 years. Great shop and I do definitely recommend them!

Fast and friendly service at a reasonable price. They usually take care of things quickly, but if…read moreyou need to be taken home, they provide that service.

Terrible place scheduled oil change for 930 and over 30 minutes later still haven't touched itread more

Always great service. Very HONEST. They'll fix it, and say if it doesn't need repair. Worth the…read moredrive!

From the owner: Maintaining your car's health not only keeps it running longer, but reassures your confidence in it…read moreeach time you get behind the wheel. Prevent expensive repairs down the road. Schedule regular checkups. Visit Phil's Auto & Tire Service for your vehicle's maintenance - foreign or domestic, gas or diesel.

$20 to loosen my lugs, and the guy made me wait while taking 3 other customers ahead of me before…read morereturning my keys to me. Front desk worker gave off racist behavior, very disgusted with the service at the desk. The worker who changed it was very respectful and gave me 4 free lugs to make up for the front desk. If you're a black American please don't waste your time or money here.

They literally told me they forgot to replace a shock from 2 years ago that I paid for. So when…read morethey went to replace this shock they then call me to say that they did in fact replace it, but it's the mount that is the issue and that it will cost $210 and they can't compensate me for my time or the issues, not even a free oil change....do not go here.

Tire Discounters answered my review in an attempt to show that they care about customers. In the…read moreshort reply he asked for an invoice number and acted like he wanted to get to the bottom of how badly I was treated. When I left the shop, I angrily threw any paperwork away that they had given me, so forget about me supplying an invoice number! As you can see from the negative reviews, I am not the only one they treated this way. Come on, trying to get me to buy a whole set of new tires for a simple tire plug job! That is just unconscionable. That place will never see my face again. I bet the same guy who tried to pull the con job on me is the one who wrote the reply to my review. Nice try, Bocephus.

twice now they have told me my truck needs parts when I take it somewhere else and it doesn't. I…read morebuild cars as a hobby and take my truck in this week after replacing every front end part and they tell me my tie rods are seized. $772 + $165 alignment. I get the keys and take it to my friend at the porsche dealer down the road and it's done in less than 2hrs with no new parts and it's been on an actual test drive. THEY WILL SWINDLE YOU OUT OF YOUR MONEY AT THIS LOCATION. use to have great service at the Bridgewater falls location before I moved away.

Wow, I am kinda shocked at myself that I have never taken the time to post a review. Like... I've…read morehad time. Plenty of time. I have been taking my cars here for 13+ years. That's a lot of time. Please don't trust your car to one of the chains. The price tag and "quick turn around" might seem great, but I promise you, you will end up getting burned. Our cars run so well (one of them is going on 19 years in 2026! Crazy!), and I know the whole staff at Centerville is always looking out for our family and not upselling every five seconds. And honestly, the turn around has always blown my mind at CSC. This parking lot is ALWAYS full, and our cars are ALWAYS ready on time (We call ahead for appointments. I recommend doing the same).

They got me right in and fixed out issue with my son's jeep. Great price. Highly recommend.read more

I felt like I was given a good deal on service and not talked down to, as many places seem to do to…read morewomen. I had two of my cars there for brakes and one for air conditioning and they gave all the options and recommendations and were not pushy.

The warranties a headlight that went out two weeks after they replaced it! Everyone there is nice…read moreand honest about your car issues.

Went in to have a noise checked out. Turned out the front…read morebrakes and rotors needed attention and that job was done at a fair price. The repair approval process is straightforward and swift. The price for basic auto shop parts is severely inflated to the point of being gouge! Hence a couple stars penalty.

Needed a tire repaired or replaced, had a blow out and was in the spare. They were booked but took…read morea look at the schedule and worked me in the next day! I had a wedding to go to so really appreciated their extra effort! Not saying this will always happen, but I sure recommend them!

I took my car in for service thinking I had transmission issues after checking my car out…read morethoroughly. They found no issue with the transmission. They could've easily charged me for services. I don't need good, honest service. Will be recommending Brownies to my friends and family and will definitely go back if I need transmission work.

Bob, I'm sure you appreciate the review but I don't see you doing anything to improve your service!…read more A transmission should not go bad after a year not when most of them last 50, 60 70,000 miles I don't think you got the point! i'm stuck with a piece of shit car that I don't wanna put any more money into. I thought the transmission I bought from you guys was going to last week to 150,000 miles. Where is your compassion? It's business as usual You know what I'm talking about! The bottom line! I think the point of my message was to tell people not to even go to your business! Shame on you!