Absolutely a star experience at this West Hollywood smoke shop! Excellent selection to satisfy any…read moreneeds or tastes. Very knowledgeable and amiable staff who make great suggestions for a smooth and fun shopping experience. Add that to a very welcoming and clean store. Very highly recommended: great service, high-valued great products. 5.0 stars!

What a great experience! First off, the way the store is set up is absolutely impeccable. It is so…read moreorganized and truly beautiful. It is also very easy to see all the products. The staff was super friendly and they had a wide variety of specialty products. They were really helpful and answered all my questions. They even have cool snacks and drinks that I've never seen before and it all looked so yummy! I was also pleasantly surprised that their pricing was very reasonable. What a great addition to the rainbow district!!!

Best customer service, good price and good atmosphere with a solid selection of items the bestread more

NGL this my favorite smoke shop. they always have my vapes and wraps in stock and costumer service…read moreis always A1 ! Will definitely continue to shop.

Person working at the store is completely rude, has no care for the client at all and the products…read morethey sell are all from downtown. I bought an item that was faulty, instead of exchanging it for one that works they said it's my problem now since I purchased it. Horrible customer service and horrible quality of products. Truly recommend going to a different smoke shop after what I experienced with them Wouldn't want anyone else getting treated the same.

I was here yesterday in the morning great smoke shop with great customer service the guy who works…read moremornings is very kind and helpful, if you are looking for a good selection of bongs they are the place to go, they got everything in there

I live in the area and just went to this shop for my first time. I was helped by Yvonne and she had…read morethe brightest and warmest welcoming. I needed replacement glass and found me exactly what I needed AND educated me on how to fix the problem that brought me in the first place! Price was fair, unlike a lot of the other headshops in West Hollywood. Anyway, excellent experience here and will be purchasing my smoking products here moving forward.

Impeccable service and kind patience/support while I was persuisng. Very helpful with so many great…read moreproducts! 10/10 will return

I visited the shop and met Sam, he was gracious and offered at no charge to troubleshoot my vintage…read moreRonson Veraflame lighter. While there, I picked up a few cigars too in their heavily stocked humidor and also found free parking out front in the lot made it very convenient to visit. Try this place out!

One of only two higher quality cigars shops in West LA, the other is the wolf place you can look it…read moreup. Excellent selection of brands even difficult ones to find online. I order most of my sticks from Holt's but they don't have several that you can find here. Such as the Fuente Fuente Opus X @ $79 a pop. A other tough one to find: Foundation Cigars Tabernacle which they have a very large collection of labels and sizes. Oliva also has a large selection including Oliva Series 5 Melanio which earned a 97 rating on Cigar Aficionado. Highly recommend this place for any serious enthusiasts. They also just did a mini renovation and the shop looks better than ever - much more organized. They had the FIFA tourney on while I was there... the gentleman usually there very pleasant and great service - brought a tray in for me my hands were getting full LOL. Expensive. No discounts here. Bring your wallet.

Great selection of cigars, great customer service and the employees are knowledgeable about the…read moreproduct they offer. It shows that the store owner cares about the quality of product he sells. Well done Lou's Smoke Shop!

Primarily a vape shop, but they do have a walk-in humidor with some decent cigars at fair…read moreprices-especially considering California taxes. They have "jet" cigar lighters for $6, which is convenient for travelers who will have to toss them before getting on a plane. Unfortunately, the ultra-premium cigars they have--like Liga Privada and Padron--are in terrible condition. Service is outstanding; friendly, courteous, and efficient.

The shop stands out for its exceptional customer experience, with staff going above and beyond to…read moreassist customers, offer personalized recommendations, and provide great deals. Highly recommended!

I've been coming here for about 14 years that goes to show that it's just a reliable spot that you…read morecan always count on to get what you need. The staff is always pretty nice and they have a wide variety of options.

Went here for a bowl with a built in screen. Called ahead and was told they have one made out of…read moretitanium, so I came in to check out the shop. The shop is nice and bright and has plenty of accessories for your bongs, pipes, bubblers, etc. Specifically, I saw they carried Stiiizy brand battery for cannabis pods. I was shopping around at the smoke shops near me a few weeks back and was told they didn't carry them, and I just assumed smoke shops didn't carry them. I was pretty surprised to see it be carried here. The guy running the shop also took the time to talk to me about some of the glass and let me see them up close and hold them as well. I know prices online are better than what they charge in stores, but since small businesses are hurting, it means that much more to support local. My next glass purchase will be from this shop for sure.

Such a cool smoke shop right on Santa Monica! They have tons of Exotics snacks and drinks from all…read morearound the world. Open late in West Hollywood. This shop has such cool and unique items you can't find anywhere else. They also have a lot of regular stuff you find in most smokes shops. Definitely a fun place to stop by and great customer service. Awesome smoke shop in great location.