I assumed DK Solutions would do good work and I'd have no problems. Unfortunately, I dismissed those few negative reviews. I now regret going with this business and I'll list some of my reasons why. DK Solutions refused to honor their own 10% off coupon, which has since been removed after I tried to use it. There was no restrictions on the coupon. I was sent an email reply informing me it would not be honored. I still have that email.
The electrical trench dug to supply power to my shed had pieces of trash and broken wires in it. I had to clean it out myself before the soil was put back into the trench.
The bathroom exhaust fan wasn't installed in the center of the room as I had requested. Instead, it was installed by the window over the toilet. The exhaust fan required flexible duct-work be run through my attic. I agreed to have the vent run straight through to the side of my house. Instead, it was run on an angle and a hole was cut in the middle of the attic wall instead of the back corner of the attic. This bending of the duct-work towards the front of the house reduces air flow, causes resistance and increases the distance of the duct-work. (see pic) All of these reduce the efficiency of the exhaust fan and reduces usable attic storage space.
The attic gable fan wasn't mounted to plywood, framed or centered properly which would allow the fan to efficiently operate and blow hot air out the gable vent. Instead, the gable fan was only secured by screws and was directly mounted onto the wall without being properly centered. This poor installation causes a huge reduction in air flow which greatly reduces its ability to cool the house.
I gave DK Solutions an opportunity to make things better, but I was denied. For example, I tried to resolve one of the simplest issues after the work was completed. I requested that the outside bathroom exhaust vent be better caulked and replace the existing screws with stainless steel screws to prevent rust stains on the side of my house. I was told it would not be done and that the job was good enough. It seems negotiating doesn't work with DK Solutions.
Lastly, I was told, as well as my invoice states, payment is due upon completion of work. I paid as requested, but that was wrong. Instead, payment is only due upon a final passing inspection according to most municipal electrical inspectors. This is the ordinance in my town and I was told I paid too early.
I only wanted good, honest professionals to do the requested work for a good price. Instead, in my opinion, I received something far less than I deserved.
UPDATE: The reply from DK wasn't truthful either. It is full of deception and dishonesty. For example, the coupon doesn't have restrictions on it. There was no real explanation for DK not to have given the 10% discount. Telling me I am getting a good enough deal when I attempted to use it isn't acceptable. That is why I included a photo of it. Just because a bunch of fecal excuses has been given by DK, it doesn't change the truth that I told and showed here on Yelp. Again, a picture is worth a thousand words and you can see your DK's work in the photos I that provided. read more