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    DLS Insurance Services

    3.0 (2 reviews)
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    9 years ago

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    Farmers Insurance - Maurice Daroy - New and old, if it has wheels it can be incurred! Come ride with us :-)

    Farmers Insurance - Maurice Daroy

    (12 reviews)

    I wouldn't recommend this office to my worst enemy. They've dropped the ball too many times…read moreregarding my home policy. I've put 3+ hrs of my time into cleaning up their multiple mistakes. Per Lucia issue started from when Maurice entered my new policy in 2020, they've been sending my statement to the wrong address since 2020!! That's the first issue that I had to clean up! They've been paid twice, once by my bank (I have the tracking and signature of farmers rep who rec'd that check payment, Farmers had been provided this proof too) they can't tell me what happened to the check from my bank or why it wasn't applied to my account last month and cancelled my policy with NO notice to myself. I just happened to jump online to print my auto policy details and stumble across my home POLICY CANCELLED for a month now, when was Maurice's office going to notify me? ... Chatted with Lucia who promised me that the account can be corrected and retroactively put back into active status ONLY if I pay that day or the next day the "very latest" since we're approaching a month (even though this is alll their error). She stated that my bank was going to send ANOTHER payment overnight, but that I needed to also pay myself and would get a refund (so at that point would mean farmers got paid 3 times!). I don't trust I'd get my money back after all their errors. My bank has been awesome along the process and they deposited the funds into my account rather than sending to farmers. I paid by phone, requested an emailed receipt. No payment applied and my account is still "cancelled" as of this past Saturday. I shouldn't have to babysit this office and that's what I've been doing for a flipping month, they've been paid twice and I have a cancelled policy. Don't let this office waste your time, I've put in a lot of time attempting to clean up THEIR mess. Left a message this past Sat to inquire why I still have a cancelled policy, they've been open 3 hrs today and I haven't gotten a call back, total final reflection of the "service" they "provide" at this specific location. I switched agents.

    After moving back to the area I needed medical insurance - which is complicated and daunting…read more Maurice took care of everything for me. He got me the coverage I needed and even recommended dental coverage at a great price - which I've already taken advantage of! Honestly, I would have never bought the dental coverage without his recommendation and I'm already seeing the benefits of doing so! Maurice is honest and knowledgeable! I couldn't be happier with Maurice's service!

    DLS Insurance Services - insurance - Updated June 2026

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