After waiting for the doctor for almost 30 minutes after his nurse checked me in, the doctor, after…read moresitting down opposite me, took a phone call on his cell phone, had a conversation and actually booked an appointment with the patient calling, then gave my hand a cursory exam, telling me he didn't know what the problem was and offered no advice. F.A. Welsh, Decatur, IL

Dr. Smith and his staff are all top notch!! Dr. Smith is a talented and caring doctor. He went…read moreabove and beyond for the treatment and surgery of my hand fracture. Everyone from the receptionist to the nurses are just the best!! Not to mention the physical therapy gals!! They are both awesome and just the sweetest ladies to deal with. I hated when my time with them was up!! Overall, Dr. Jeffrey Smith and his staff are the BEST!!

We couldn't have asked for better care for my father-in-law during his hospice stay, the facility…read moreis older but in amazing shape, spotless, no smell, the staff are kind and caring and were attentive to his and our every need. The residents seem very happy and are kept quite busy with all the available activities. They had 2 musical performances during our stay and the living room was full of residents. From what I saw they encourage them to stay out of their rooms and in very social settings which is a far cry from Lewis who tried to rush them to bed after dinner. I wish we had found them for his rehab as the area is large, bright and a variety of equipment. It is a drive to Mt. Pulaski from Springfield but well worth it. I highly recommend if you or a loved one need care to consider them, we were impressed from the moment we hit the grounds. They have independent living around the outside and as needs change the resident can be moved to the main building. I'd like to thank you for the dignified care you gave him during his final days, you kept him comfortable physically, spiritually and emotionally.

I happened to get a referral from DMH ER for Dr Tuan (I was still having very severe pain in my…read moreknee after being told from my previous Dr. I was healed and that previous Dr refused an MRI) The ER staff also recommended an MRI I am a workmans comp case and I'm aware they can be difficult and frustrating for Dr's and office staff to deal with. Dr Tuan and his staff have been patient and phenomenal in my process. It's the best referral from the hospital I could have been given. Dr Tuan really listened to my needs, issues and concerns. Recommended an MRI, thank god he did because I wasn't healed as previously told by another, was actually in pain for months, working for hours full time on my feet barely able to walk. I was able to get my MRI, have surgery and the next day after healing was night and day for my swelling leg. The swelling that I had for over 6 months in my knee was gone! I can't thank Dr Tuan enough for helping me I'm still in the healing/recovery process but I'm already happy with my results. Every office visit I've had the wait is decent. I would highly recommend this Dr to anyone

The staff here are incredible. Shout out to Carrie! She helped me figure out a medication mixup…read morewith the pharmacy. They also make their Zepbound in house now, and it is much cheaper! The quality of care is exceptional. Highly recommend!

I broke my ankle, on a holiday weekend, 1 year ago. I had a trimalleolar fracture with dislocation…read more- which is a devasting break of all the ankle bones and the pain was unbearable. I was in DMH Emergency, and they reached out to Dr. Sams, who came in and performed the surgery (on a Saturday, on a holiday weekend!!!) so I didn't have to go back home in a soft cast and come back for surgery. I have a plate and 11 screws in all ... but, from the moment I came out of surgery I have had ZERO pain. I took ibuprofen the day I came home as a precaution because I thought I would need it (I didn't) - but that was it. NO pain - Dr. Sams was just wonderful, caring, and did an amazing job. I am a little over a year out from my traumatic injury, I have had no physical therapy, no pain, I don't limp, and I am back to walking fast, 5 miles a day with absolutely no issues. Right after the surgery, Dr. Sams spoke with my husband and told him that I would not get arthritis, and so far so good - you would never even guess I broke my leg. So THANK you Dr. Sams, and everyone at Decatur Orthopedic Center - you were all GREAT and kind, I appreciate you more than you will ever know!!!! AND, to anyone reading this - I am 67 years old, this injury could have really derailed me, I was so blessed that Dr. Sams was the doctor who showed up for me! I HIGHLY RECOMMEND Dr. Sams and Decatur Orthopedic Center!

I set foot in the DOC office in Mt. Zion to get a note for my dad- who is on his 5th knee revision…read moreand can no longer walk down a steep asphalt drive way to safely get his mail out of a rural mailbox- so that the post office will deliver it to his door. Greeted by one woman who greets me, asks me what she can do for me, then proceeds to answer the phone and take a message!! She gets off her phone and tells me there is "a 20$ fee for any paperwork". As I explain my dad is no longer stable enough to safely navigate a steep asphalt drive way, and he isn't asking for any extensive paperwork like a handicap placard...she cuts in and says "we don't do those" to which I look her straight in the eye and said "I don't care. I can't believe a senior on fixed income, whose surgeries and office visits has contributed to the office significant revenue stream, is being charged $20 to write that he needs his mail delivered closer so he won't fall down!" I left. Utterly ridiculous! I'll fill it out myself and never step foot in that door again. Wait till those people are on fixed incomes!! This money grabbing doesn't belong in health care. I have been in healthcare 40 years as a nurse and as a provider and I NEVER CHARGED for these needed services. Oh and PS: put the caller on hold. I was here first! How rude!

Dr V. always listens, cares and helps. The staff is also great and kind. I always recommend Decatur…read moreBack and Neck for chiropractic care.

The other comment is hard to believe. They are easy to work with. Greet you by your first name when…read moreyou walk in. 100% work with you and scheduling. Once you get past the waiting room. The staff is very personable and treat you and your problems with personal care. Don't act like you are just another patient. I've been to numerous chiropractors. This is by far the most personable, and nicest one I've been to.

I love Dr. Rohde and all his staff! Caring, compassionate, friendly, attentive, helpful - I…read morecannot say enough good about them. If you want a doctor and staff who are committed to helping you be the best you can be this is the place to go. I learn something new every time I leave an appointment! For example, I had lots of knee pain and Kim Kish suggested testing my calcium level - and found I was very low. We added a calcium supplement and I got results quickly and my pain is gone! Wow, I had gone to a bone dr for the severe knee pain (I was limping) and he did tests, suggested couple rest for several weeks and then told me I needed to take an anti-inflammatory on a regular basis and I would probably still have pain at times and would need to watch my exercise, take it easy and ice my knee when in pain. Way better to take calcium and no anti-inflammatory! Honestly, I have gone back to regular exercise and pain never stops me now. Thanks, Kim Kish! I have also seen Dr. Rohde and can tell you he really listens to you - and he treats the whole person, not just one symptom. I finally got my husband to change to him and one the first visit Kim told him how to help lower his blood sugar by watching white potatoes, white bread and white rice. He's nowhere near deabetes but he listened to her and is taking her advice. His previous dr never told him anything like that. Another example that Dr. Rohde and his staff listen to the patient. And on top of all this, I never sit in the outer office or the exam room for an extended amount of time - usually in and out within 45 minutes. Will never leave Dr. Rohde and Kim Kish!