No appointment just walked in took a number and in about 11/2 hrs. Went to the window where she was very friendly and informative to my situation helped me in the right direction had to get some other paper work taken care of and told me to come back to her window when I did a few days later problem solved and license done ,can't remember her name but I think it was Window #4 read more

People that work there are very friendly. I've been there many many times in the last 3 months. I've obtained a class A driver's license gone back and gotten all the endorsements. I just did a class b license with passenger and school bus endorsements. Last time I was there Wednesday around 11:30 there is only four people waiting. How's it in and out in 10 minutes. read more

Do yourself a favor and tell them you don't want a real ID you want a state ID from Nevada do not get the real ID. It is a trap. They will track you and trace you for everything that you do with this carbon tax that they have an implemented yet, but they will or will they will try. They will automatically enroll you in real ID unless you state specifically I only want a state ID. read more

It's noon on September 16, 2024. I checked in and the wait time was 2 hrs 1 min. There was lots of free parking. Inside and out, the place was clean. Lots of seats for the wait. During my wait I could see and hear the workers. They were all so friendly and polite. After my 2hr wait, I too was greeted by a nice friendly man. He was helpful and explained everything to me. Other than the wait, everything went well. At the CDL offices you cannot make an appointment, you must go as a walkin. read more

Cdl office on Donovan, read some reviews, they weren't favorable. I had recently lost my wallet . Expected big problems with dmv, Bertha assisted me. Really, assisted me. I stayed up late printing wrong form. She was extremely polite and helpful. That team this morning was professional and quick. The security, opened early, kudos to all, hate to see the department move, it's doing such a good job. Many thanks, many... sorry I cannot give more stars. read more

Went in for a medical card update and was in and out in 5 minutes. Awesome service. Definitely a change from the 2plus hour wait in the Bay Area. read more

Yolanda was great, very professional, everyone there should be giving the same service to the community, thank you!

tawnya was amazing she was patient and observant and understanding and she helped me with my cdl permit. she knew that i was frustrated and frazzled. she calmed me down and slowly explained everything to me because i had been back and forth since the dmv opened. thank you tawnya for turning a frustrating day into a great experience. we need more representatives like yourself read more

Dmv CDL Licenses - The agent who helped make my day brighter!!!! - Departments of Motor Vehicles Near Me - North Las Vegas, Nevada

it's 2pm and there new system says I can't get serviced today. the place is half full. This place is awful

Whoever the Mexican lady that works the computer by the room where you take your test has no people skills for someone that is new trying to get there Cdl she was not helpful at all instead of maybe taking 5min to explain the process and the choices you have she just wanna rush you and talk to you like your dumb as if you should already know what to do hate people like that read more

Terrible service! Staff is slower than molasses! It's the only cdl DMV in Clark county and look forward to losing out on 25% of your day! Prepare to be irritated! Dumb and dumber works here! The most incompetent mfers they could find in NORTH LAS VEGAS! I've visited this office 5 times and NEVER has it been a smooth experience. read more

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My wife and I went in on a Thursday morning at 8 AM . Our experience was great. The lines were short , Yolanda was kind, friendly and professional, and got us out in 45 minutes .I would recommend going in Tuesday, Wednesday or Thursday and avoid any day before or after a holiday. A lot of changes for the positive since I was here last. read more

Well, it's great! Only for Commercial Licenses! LOL! But if you read my review it will save you some time! In order to get a Gold Star License which streamlines you in airports & Federal buildings, you need to bring your birth certificate, & marriage certificate if your name is different now. A USA Passport will work instead of the certificates too. read more

Dmv CDL Licenses - Here you go! - Departments of Motor Vehicles Near Me - North Las Vegas, Nevada

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First of all the good news, I was there about 745 and they actually started serving customers about 750, before the opening time of 8 o'clock, I was impressed by that. And then, I was there to take some tests for my CDL (after dealing with some pretentious attitude--OK maybe they had a stressful COVID week, I accept that), took those tests and finished at 10. It was all the way until almost 3 o'clock before they called me in to issue the learners permit... It took all day long, in fact eight hours and four minutes for me to get my learners permit... Of course, during the pandemic they may have been shorthanded, with more people applying for a CDL's than ever, ... would it not be possible for the state to recognize a larger than normal flow of people through there and staff up to accommodate that? You know we have no alternative, we cannot go anywhere else--we have to go to the DMV, so there's no competitive pressure to please a customer, but I'm asking for the state to look ahead on such issues and show leadership, As it stands now (late Aug 2020), get in line at 7:30, 30 minutes before they open, and still plan on spending all day long there read more

Came into this so called dmv and waited over an hour in line when i was finally called by a nic e glowing woman.... NOT... she was the rudest most snappiest woman i have met in a very long time.. it was 4:32 and she made it loud and clear that we were to late this went on for 15 mins.. meanwhile the other counter people were still letting tests happen.. this may go off a little but i really can't believe how this woman acted so so mean so thank you to trish or whatever the short round women's name is.... Worst dmv visit ever......... read more

Motor carrier is the worst customer service I have ever had at any please not helpful at all do not see the sacrifices people make to bring paper work read more

Been Here For Almost 3 LONG Hours, 2 Windows Over For The Last Hour, & 6 Windows Closed, I Guess Everyone Is Out To Lunch At The Same Time, While All These CDL Drivers Have Nothing Better Than Losing Pay Waiting On These Employees To Come Back From TheIr Lunch! One Employee Decided To Take A Drivers License Picture For An Elderly Family Member Of The Head Manager, Ok Now She Decide To Go Back To Window5 To Assist One Driver & She's Gone Again, I Guess Thats More Important Than Taking Care Of All These CDL Drivers, And Motor Carrier/ Owner Operators! I'm Just An Observer Waiting For My Husband, As A Retired Supervisor Of A Government Agency, This State Office Is Poorly Ran, So CDL Drivers, Be Ready To Plan Most Of Your Day Here, Giving You Heads Up! read more

The two ladies that work at the registration desk are the fucking worst. They try their hardest to avoid helping you, they're lazier than a sloth. going to complain to the higher authorities they should be fired. read more

Legit the worst dmv in Nevada. Always a 3 hour wait because they don't have enough employees and you can't call to ask question because it's always busy. Weird. Lazy people.! read more

Very unacceptable Customer Service skills , the older lady who was giving out tickets is extremely rude. It was surprising how rude she communicated with me . Never again will I ever come back here and I recommend no one does either. read more

You nasty customers need to shut up, sit down and have your wallet ready. Just be grateful that we will make you wait all day to take your money. No you can't go anywhere else that will get you taken care of in a reasonable amount of time because we are the government and we don't have any competition. We don't care if you have things to do. You time means nothing to us so just bend over and take it. Thanks. DMV of las vegas read more

Come on man only place in Las Vegas where they do CDL shit and have two people working every day of the week is a joke Have too drive all the way from the south side of Las Vegas all the way up here just too wait in line for 2 hours for one simple thing Employees like to give you a dirty look like they are tired of the same boring job everyday Currently standing outside in line because lack of space and this is suppose to be the CDL office only WTF!!! Not really a great review but just implying what goes on here!!!! read more

Tawnya has good customer service help me with a lot of my headaches thank you for helping the public Tonya has good customer service

Wow! Very slow and some of them employees work for 10 min and take an Hr break really? From a management standpoint this is pretty bad customer service. The initial great was brash at best. read more

The first time I came here, it was during my lunch break and it literally took me 30-45 min. That was last year. This year, I show up at 0750, 8th one in line and I was waiting for over an hour. Since this is a commercial DMV everyone else has priority. I get it, but that is complete BS. They should at least have one window available for non commercial customers. read more

They don't do driver's license renewal anymore " boo!" They did direct me to a map of other dmv offices 100 miles away. read more

got here at 10am on a thursday & they are apparently not taking anymore customers. well if they had more than 3 people that do cdl's we would not have this problem! what an inconvenience! cannot stand this place read more

5hr wait to get my MT CDL Transferred to a NV CDL. The only DMV office in Clark county that does CDL's. I waited in line outside for over an hour just to get in the door. After that, 4 more hrs of waiting to speak with someone. TERRIBLE!! read more

It's not as bad as everyone says it is. The staff was pretty nice. The only down fall was,someone in the break room was cooking up some bacon that was making me hungry. Lol. read more

this is the worst d m v office in America for a city of this size.. the people that work there are like zombies .they make you stand in line for hours to get a number just to wait another hour for actual help.. every employee there acts like they are afraid they may have to do more work than the others so they see who can move the slowest.. its sad that I have to bring it up but all of them are severely over weight and in need of personal hygiene and if you think iam over stating it I suggest you visit read more

It's crazy how they make you wait outside. Only because they are walking around and taking their time. Out of 5 windows open & 2 people on the info desk. They still have 3 people from the windows helping the info desk. This is ridiculous, if they actually didn't take their time walking around & messing around . . . It would be great. Every time I come here it's the same thing. It's so frustrating. . . Hate coming here. If I could would be negative 5 stars read more

Unfortunately, I have a CDL license and have to come here to turn in a physical. This office is very small, slow and have minimal windows open. You can't do dash lash to check in before you get here either. Simple things to be handled takes so long here. There needs to be some changes enforced to speed up the process to care for the customers. When I arrived there were 14 people ahead of me 30 minutes ago and the line is not moving. Something has to change. read more

I wish I could give negative stars....only place in a city for cdl drivers...can't even get a number after being outside for over an hour

This DMV is the epitome of lazy government workers. Got there at 745, 15 minutes before they opened, and still stood in line for over an hour watching all of the clerks wander around doing absolutely nothing, and that is just to get a number!! All of the DMV's around the valley need to accommodate CDL licenses and close down the Donovan location. read more

Absolutely the worst experience dealing with DMV, I would highly recommended one of our state Representatives visit for this horrible place for an experience. You stand in line for 2 hours as you watch employees take breaks and chat chat it up with each other. It's more like a place for animals, that's the environment that is created here. Horrible but worst than that is the fact that it is the only CDL place in the county. I've now been in line for 2.5 hours to which I have yet to reach the front. To think when I got here there were only 23 ppl ahead of me. read more

Came at 8am on a tuesday...waited an hour to get a number at information. Arrive at 8am when they open the doors but there was a line out the door. Waited another hour and a half to be seen at counter. Be prepare for this. The first hour is standing. Infomation tellers are taking test people, taking phone calls and a person or two here and there. Also the counter people take one person then take a break, walk around, etc. My phone said 11 people in front, 20 mins. Ha!!!! Yea right and an hour and a half... this location needs better service.... read more

Bunch of idiots.... so damn lazy. waiting time is so long. we have been here from morning 10:30 and its 2:19 pm. Still waiting. most of the serving counters are empty. It seems that they are on their lunch break for the whole day. read more

This CDL only DMV is worse than regular DMV. About 35 people waiting in line but took 1:35 hrs to get to the help desk then another 1:30 hrs to be assisted just to update a medical card. Anyway this review will just fall on deaf ears, it's the government. read more

This a horrible waste of tax dollars . A sail moves faster,then any one in this office. There are 7 widows with only 3 open . one of them doing waiting line then a new person come to a widow then one person leaves there widow . Efficiency at it worst . 1:15 wait to just wait in line for what is right now 3 hours. read more

Worst experience ever. Waited 3 hours to have new CDL physical form scanned into their system . The staff was in their own world obvious to the line that went on forever, and at one point it was outside in 90 degree heat. This is just a theory but I believe that the longer it takes them to serve a customer is equal to the amount of break time they receive between customers. It's a really bad place avoid it if at all possible. read more