Kayla was very professional and friendly easy to talk to and the staff was awesome my wife and i…read morehad a great Experience we will use them every year!!

My elderly aunt passed away and I was named trustee of the estate. It was a complex trust with 24…read morebeneficiaries. Mr. Sherman met with me for 45 minutes or so and explained what needed to be accomplished and the best way to do it. The price he quoted me was 1/3rd of the amount quoted by a recognized accounting firm. Mr. Sherman's office completed my aunt's final tax return, calculated and mailed out all 24 1099 forms for the beneficiaries and provided copies of everything to me. He provided an audit representation guarantee that I did not need - but was good to have as an assurance. I do my own taxes using tax software, but will definitely go to Mr. Sherman when I no longer can figure it out myself - and I am reaching that point! He has competent associates in his employ and I have no complaints.

Professional and trust worthy services. I am in the process of rebuilding my credit , do not have…read morethe bandwidth to build my credit. I have secured Royal Services to assist with improving my credit , awesome work. my score has increased Updating clients is crucial and I can say Royal services has not lacked in this area I' definitely would recommend Royal Services to help build your credit

this credit repair service is amazing!!!! i started with a 658 and my score got up to a 683 in 3…read moremonths. my score just took a recent dip due to an incorrect charge off on my account and nicole noticed it immediately and asked me about it and when i told her i didn't recognize that, she immediately began disputing it. it's still in the process but she's great. definitely will continue doing business with royal financial services!

Terrible business. I got disconnected twice during my first two phone calls, without a call back…read more Back each time to calling a receptionist, she casually admitted a problem with their phones??? Then finally I became a customer, but they wouldn't let me speak to an actual tax person to see if I was a "fit" until I paid them $240.00 deposit. I felt "wow, this must be a professional outfit, or a scam job". Then John called and was fine on the phone and we got my calculation figured out for a RMD distribution amount that I needed to withdraw from my Fidelity account. I was in their chat system by this point which seemed like a better communication style and their preferred method, which REQUIRES that you enter a PORTAL, which was fine, so long as they actually got the job done. Next, I asked what my balance was to see if my $240.00 was all spent from this one transaction or not, and to start to get my tax stuff together for him. I literally NEVER heard back from them. Also, and to conclude, John said during our initial conversation that doing an MLP stock tax form would not be a problem. Long story short, I never heard back about my balance, and I guess making that first calculation done spent the entire deposit (but don't expect a receipt or invoice showing anything from them). So I went to TurboTax for my taxes and paid an extra 50 bucks for "Expert Assist" and got my entire taxes done with extreme competence and the tax person was awesome. I am sure that Jacks would have charged me many times what TurboTax charged me, and I was just completely left with a bad taste in my mouth from the whole experience. I have no idea if my $240.00 was all spent with one calculation or not, and I'm sure I will never find out, but my TurboTax bill for doing all of my taxes, along with calculating a very complicated K-1 form and 1099s was less than $240.00 My experience was totally "jacked up". Don't bother.

The account I have had for years retired. I needed to find a new business to do my Income Taxes. I…read morechecked many reviews. Jack's caught my immediate attention. I stopped by their office. I met Michelle. We talked for a few minutes and I made an appointment for the next day. We talked and I gave her all the necessary paperwork needed. I returned 3 days later. Everything was ready and perfect. I made the right choice by using Jack's and Michelle was great. Yes, I will return every year. Thanks Michelle. Richard

Although staff was very personable, still waiting for my tax return in November to be signed and…read morecompleted. No return calls, no follow up although payment of over $500 was made in April, Total crickets

Lizeth did cintact us in February after seeing the review on Yelp. She promised to refund our…read moremoney. We have yet to receive the money. We did have our taxes done by someone else who told us whom to contact to report her fraud. Always remember...your actions have consequences! If she couldn't give us a refund all she had ro do was be honest. Lona Bertino Charles Blakeman

I have to say, this group has been AMAZING! Shayna and Divya were not only great teachers of my…read moretaxes, but the knowledge and insight was very impressive. Very professional place. From the consultation to the actual work, I enjoyed every step to the process. You want your taxes scrubbed through and/or done right, I suggest you give Gill Tax Group a call.

I had my first paid consultation for business tax clarification and advice. Very prompt, and…read morehelpful so far.

Andra is great. We've been with her for 5 tax seasons. She is available for in-person, online or…read morephone meetings.

Me and family went again to Andra to file our taxes from 2019 on Feb 15th, 2020...right before the…read morepandemic hit us. Thank God we went ASAP to get this done. It was our 2nd time going to Andra and it was another amazing experience. It was a bit challenging, because our 4 yr olds saw everything as a distraction, even though they were using their talents. Although my husband and I seemed a bit stressful, Andra enjoyed seeing our boys again. She is super nice and so profesional. I love how detailed she is with everything. Hands down to Andra...best tax lady ever! I will always recommend her. I can't us going anywhere else. Now that we entered 2021, we plan to send her everything via email. It's been very tough living through this pandemic. Just thankful that there are ways to do things safely. Thank you Andra for your above and beyond customer service and hospitality.

Although Katherine Lei wasn't able to take us on as new clients at the time she was extrodinarily…read morekind and helpful, we're truly thankful.

I have worked in accounting field over 20 years and have worked with many outside CPA firms. You…read morewill know the difference once you work with her. Katherine was spectacular and extremely professional. Every time we have new issues, she does research and explain to us why. With her help, we even got the biggest refund trace back to couple years ago. Her research fee is much reasonable and competitive. Even with some complicated questions, she was able to quickly process and respond with thoughtful and complete responses. She always asks questions before making any adjustment to our books and make sure no misunderstanding. Not sure if anyone has works with big firm. They thought they know everything, without asking, they just went ahead making adjustment. That is just so annoying. Anyway, highly recommended!

Stay far away from this place. Came here to do a joint tax prep. Paid $250 to file my taxes. Turns…read moreout, per the IRS, they were never filed.... After filing the taxes, two weeks went by and never got an email from the IRS and their website continued to say "record not found". I contacted the business and the owners reply was "the IRS is backed up and only operating on 30% right now". Another two weeks, nothing. I call and asked again for an update. Same reply from the owner and when I expressed my concern for the tax deadline approaching, the owner said "oh I have a client, I'll call you back".... Crickets. Never heard back. After filing a better business complaint, the owner stated he filed my return but it was denied. I decided to do my own taxes on turbo tax and got my refund within 3 days. Do not trust this business and do not give them any personal information. Will be suing for my money back.

Do not trust Mr Lane!!! We paid a good amount of money to have a professional file our taxes,…read morehowever he did not do it correctly! He caused us over $30,000!!!! This complaint is just our first step, we are contacting a lawyer!! He never took accountability or even offered an apology!!!

I went in to have some documents faxed and got outstanding customer service. Efrain was friendly…read moreand helpful. Thank you

Just an all around great experience. Made contact with this group and was able to utilize the…read moreservices of Domaneeq a resume writer and her attention to detail and professionalism it was stood out for me. It makes me want to know more about this group and see what else they have to offer.

I am delighted with this company's service. The young lady who prepared my taxes was very…read moreprofessional and answered all of my questions. Last year was my first time filing with a tax professional, and I must say I'm glad I did.