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Reviews With Photos

DMV, Arrowood Road, Charlotte
Bruce K.

We did not make an appointment today, just showing up. They are taking COVID seriously here with capacity limits inside and they will keep people waiting outside until there is sufficient space inside. Masks are required and the staff seemed to be wearing their masks properly. A brief wait outside, then we were questioned at the door and escorted to the receptionist to get a number. We took a seat and waited about 30 minutes until our number was called. My wife had done a fabulous job of preparing the paperwork she needed. She had everything and at the end, had her picture taken. Overall, a good experience. [Review 16644 overall - 160 in Portugal - 156 of 2022.]

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8 years ago

Worst dmv in all of NC. Don't expect to get out in less than 4 hours. Next time I will drive 1 hour to go to another location.

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Ask the Community - DMV

What's the walk In days?

You can walk in any time they're open. Because of COVID, they are limiting the number of people inside. You'll queue up outside first and then be brought inside as space is available.

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Review Highlights - DMV

Went to get my real ID, showed up about 10:30, was getting back in my car to leave right at 60 minutes later.

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North Carolina Division of Motor Vehicles

North Carolina Division of Motor Vehicles

2.7(72 reviews)
10.4 miEastland

Who else like myself hate going to the DMV?…read more I must say this was the best professional service I have gotten while going to Motor Vehicles. After waiting nearly 10 days for an appointment today was the day. As a new resident here in NC I'm not too familiar with directions yet, so I went on and put the name of the place in the gps. Come to find out there was one near my area. When I get there my appointment was at 1:30 Pm so I was on time. Easy access to find parking. When I go inside there is an armed security guard, by the entrance, there was a line with about 15 ppl ahead of me but the line was moving quick. They called the people that had an appointment to the front of the line. I was up next. The older white lady did not grab her name took care of me. She was very polite and informative. When I hand her my documents come to find out I went to the wrong DMV. She quickly took actions into finding out if she can help me or not and she did. Took my documents to checking everything made sure everything was alright. There was also an African American guy next to her, he seems to be the one in charge he was helping ppl fast on the line and very professional. I waited about 20 minutes to get called. I went to the booth number 11. Was a nice lady will soon updated it and get her name the teller. She was calm, nice, and very helpful. Help me with my license and transfer. I'll give this place 5 more stars if I can I'm really happy to know we have a professional DMV in my area.

My experience was great! I got there at the last hour and they took care of me. Some employees were…read more More helpful than others but in general it was a good experience. I appreciate their help!

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North Carolina Division of Motor Vehicles
North Carolina Division of Motor Vehicles - Waiting area

Waiting area

North Carolina Division of Motor Vehicles

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DMV - departmentsofmotorvehicles - Updated June 2026

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