I would say if the ladies in the business are not comfortable waxing guys…read more Then they should take it of their menu I went to get my legs waxed and although it was pretty painless and went smooth and inside of my thighs are hairy af and when I asked if she could do it she said I don't feel comfortable going so deep knowing that they do offer men's bikini waxing So overall I wouldn't recommend this to any guy Funny part is I'm gay So yeah Half ass job and female leg waxing is 78 where men's is 90 so if I'm paying extra money why do I have extra hair left !!!!!!!

I am in DC temporarily for cancer treatment so I wanted to find a place to get my lashes done…read morebecause it's the one (vain) thing that makes me feel better right now. This place got good reviews so I booked an appointment at the Eastern Market location since it's near the place I'm staying. The night prior, they called and asked if I'd be willing to go to the Dupont Circle location instead so that the technician could fit in more appointments. It was annoying, but not a huge deal. I was getting lash removal & a new set of classic/hybrid lashes. I've been getting eyelash extensions for 13 years and this is by far the worst experience I've ever had. They were thin, whispy, pre-made fans that were poorly glued onto only some of my lashes. They started falling off almost immediately, and there were visible white clumps of glue that a friend pointed out because she thought I had crumbs on my eyes. One week later when I went to another eyelash studio, they couldn't even tell I had any extensions on until they put me under the lights. I would've been better off just curling my own lashes & using mascara because mine are thicker & longer than whatever they used. I've never had such poor quality.

My first impression of this establishment was not loving the parking or having to find the salon…read more When arriving to the salon, I felt more at ease. It's a nice, clean, upscale type of place. I made an appointment about 1.5 hours prior to arriving and was greeted by someone as I signed in through the self check in tablet. I was immediately assisted by Lydia. Lydia immediately put me at ease. She has over 30 years of experience and it shows. Her natural way of conversing while keeping you comfortable should be studied! She is very knowledgeable, loving, and friendly. I will surely come back, if just to see her. I'm very happy with my brows as well.

Leslie is amazing! Very professional and skilled waxing technician. Moved to Virginia and still…read moretravel to dc specifically for her when I can.

amazing service very lovely. she talk to threw procedure.will come back to her again.read more

She has created a very peaceful setting, she is warm and welcoming, and does a fantastic job!read more

Rude receptionist. I was told to hurry up as I was responding to an urgent text message which would…read morehave taken me 20 seconds.

I love Shobha! I've been going for a few years now and I cannot recommend this place enough…read more Michelle is the best! She is always very caring and makes sure that you're comfortable with your experience.

Made a last minute appointment over the phone and I got right in! Everyone was nice, Tina, worked…read moreon my feet and was meticulous which I appreciated. She helped me pick a nice color too. No frills and nice chairs.

Many of the nail technicians are very rushed and often do not cut cuticles or do massage as part of…read morethe mani/pedi. There used to be managers there to oversee things but they're rarely there now and it's gone way down hill.

Yesterday, I had an amazing massage and stretch session with Cam! Cam and the staff was very…read moreprofessional and I received an incredible massage that really focused on stretching out my limbs and relieving stress. The only thing I would recommend or improve is to ask for a room closer to the back to avoid hearing the traffic coming in and out of the building. Overall - I would highly recommend Illa Spa!

Wow. I bought a…read moreGroupon deal and called to make an appointment to celebrate birthdays and Mother's Day with a friend. They told me to just book online and enter the Groupon code, so I scheduled it two weeks in advance. Then, about an hour and a half before my appointment, they texted me saying they were canceling because they had "too many regular bookings." So the spot was available when I booked two weeks ago, but once they got more full‑price appointments for Mother's Day weekend, they decided to cancel mine instead. Very professional.

I can't say enough great things about Ritual by Tracy Holzman NP-C. Tracy is incredibly…read moreknowledgeable and professional, and you can really tell how experienced she is as a medical provider. She takes the time to explain everything thoroughly, and her understanding of anatomy and facial structure makes you feel completely confident in her care and recommendations. What I appreciate most is that she truly cares about her patients and clients and never makes you feel rushed. She provides honest counseling and guidance for every service, and you can tell she genuinely wants the best results for you. I've had multiple treatments done, from skin tightening to other skincare services, and I've loved every experience. Viktorija is wonderful as well -- an integral member of the team. Ritual's skincare line is amazing, and I'm especially obsessed with the SPF Tracy developed called Throwing Shade. It feels incredible on the skin and has become a daily staple for me. Highly recommend Ritual by Tracy Holzman NP-C if you're looking for someone skilled at helping you look and feel your best, trustworthy, and truly passionate about what they do. Thank you so much to her team!

I'm in the midst of finding my new "home" for skin and beauty needs, after an esthetician that I…read moreloved moved out of the area. So after reading the reviews for Ritual and following them on social for a few months, I decided to book at appointment for a peel with Victoria. The business suite is located within a much bigger building and upon getting off the elevator on the 8th floor, it was clear to me that many of the surrounding suites include other medical professionals. Upon entry, you'll notice the clinic is pristine and elegant, while also feeling warm and welcoming. Cayla, the patient coordinator at the check-in desk was bubbly and genuine - as a first time visitor, that initial impression means a lot. No pretense, no standoffishness - just a desire to help you to get settled in. I was then taken to the waiting area which was also clean and comfortable, with a few refreshments that are available for guests. Luckily for me, I was only in there for a few minutes before Victoria came to get me. We took a few pics and then headed into the room for my appointment. The room felt very much like a room you may be in for a doctor's appointment - very sterile, bright lights - which of course is a good sign. I then chatted with Victoria about my concerns and needs. She was a great listener as well as a proactive communicator, always educating me as she made suggestions or talked with me about options. It's evident that her top concern is the patient's health and well-being first and foremost, which then guides her recommendations. With the additional knowledge and context she provides, it's impossible not to feel well taken care of, in the hands of a responsible and professional provider. I was also very appreciative of her care and awareness of what treatments would be best for my type of skin, educating me about the Fitzpatrick scale (which I had taken time to educate myself briefly about on my own, but had never had a provider articulate with such mindfulness.) She also was able to balance that professionalism with warmth - which is a rare combination to find. Her ability to make you feel comfortable seems to come naturally and really makes the whole experience not only impactful but enjoyable. It's also evident that she carries a wealth of knowledge and is confident about that (without being condescending.) Overall, very impressed with the business and grateful for Victoria's care. Will definitely be returning in the near future to explore other treatments that will be good investments in my overall skin health and integrity.

I had a Brazilian wax here with Mia, and she's probably my favorite of all the aestheticians I've…read morehad from a European Wax Center location. I usually go to the onr in Cleveland Park, and those experiences have been all right, but Mia stood out for completing the procedure relatively quickly (15ish minutes) and most importantly, NOT trying to engage in awkward small talk. I know that I'm in the minority in having this opinion, but when I go to a salon for any kind of beauty or grooming procedure, I prefer that the aesthetician just focus on what they're doing and not on trying to "improve" the experience by being unnecessarily friendly. It's bad enough when I'm getting my hair cut, but why would I want to have a fun conversation with someone while they're ripping the hair off my lady bits??? So if you're like me and just want a wax artist who will do a good job, and be quick, professional and politely quiet about it, be sure to ask for Mia when booking an appointment here.

Terrible place Always behind schedule…read more Cancels appointment Regional manager is the wrist

Emma has designed my nails for over 10 years. Should make appointment to see her. She is very…read more technical!!

Overpriced and under served. I had just flown in and before dinner went into polished for a…read moremanicure. The girl was rather young so perhaps needs more experience. Quick job of filing, barely a massage and no polish. She suggested that since I was not using nail polish she buff the nails for some shine, I agreed. I was there for merely 20 minutes and the cost was $48. When I questioned this, she said a buff was extra. I suggested it was in lieu of polish which is much more time consuming. At the same time a lady came in and simply asked for a file, did not even sit down, just had nail file over her nails and she was charged 10 for 10 seconds. People are starting to object to escalated prices for less service. And I agree I am not going to pay more and receive less, it is not the correct way to conduct business.

I am way overdue on sharing how much I love this place! Having an Indian mother, I *have* to have…read moremy eyebrows done well or I will never hear the end of it... and Dupont Threading is My Mom Approved! I've gotten full face threading done at both the 18th Street and Pennsylvania Ave locations and had great experiences at both. I've also gotten my lashes lifted at the Pennsylvania Ave location and was so pleased with them that I trusted them to give my mom her first lash lift; she was in LOVE with the results and felt so comfortable with the entire experience (despite generally feeling a bit nervous about trying new things like that) because the tech was so communicative and created such a comfortable environment. I particularly love Natasha Auntie (18th Street location), but I've had a great experience with everyone who has done my eyebrows and am so grateful to them for always helping me look and feel great!

My go-to spot for eyebrow threading. I've been to the other locations and they're not as good as…read morethis one. Staff is friendly and I've never had to wait more than a few minutes.