Omg I never had so bad service and disrespect people. They never give my mother proper service went…read moreshe is a blind person I never been in stated they do not respect the older people sham...

My experience this morning at the NCDMV Driver License office in Durham at 3825 S Roxboro St was…read moreexcellent. I had a 7:45 AM appointment for a simple license renewal. I checked in with a friendly woman just inside the entrance at 7:40, sat down, and was called at 8:01. Another friendly woman greeted me and began with the basic questions and also answered a couple of my questions. She had to help a colleague twice but was quickly back to me. She offered to take my picture a second time when i was disappointed with the first one. (Smiling made me look less old!) I had to provide several signatures, received a temporary license (good for a month until the new one arrived.), paid with my credit card, and walked out at 8:19. Although i saw in two places online that this and other DMV offices did not have public restrooms this one certainly does now. I cannot report on its size etc. as i visited before my appointment the MacDonalds across the street. Finally -- i was frustrated by the online appointment system which had no appointments available when i began looking for one. It took me a day and a half of clicking frequently between my chores etc. to find one -- i assume people cancel and a place opens up. I calculated how far i could drive and what times i could take based on distance. I live in Chapel Hill and have family in Greensboro, but none east of me so figured i could not go east much further than Durham while i could go further west. I waited until two weeks before my birthday to start my random clicking routine which i regret and am marking my calendar to start my next renewal search as soon as the postcard reminder comes from the DMV! though i am sure we all hope this problem will be behind us before then!

Got there at 9:35 for a Real ID and Renewal and was done within 18 minutes. No line. Was behind one…read moreperson and was greeted by a nice gentlemen and was done. Job well done DMV.

Station 5 , unprofessional, and rude. Her comments apear to intent to escalate any question you…read moreask. Need to take some customers service intensive class

Very helpful. Depending on your situation, walk with lots of patience , walking in speak to the…read moreperson at the desk , take a number have a seat until your number is called

This DMV is abysmal and their supervisor with red hair is ridiculously rude. Even if you bring…read moreacceptable documentation, she may not accept it, and after I went back to my apartment and got the documentation she wanted, she continued to make rude comments throughout my appointment despite me having all of my documentation for her. We waited 2 hours despite arriving almost a half hour before opening because they use a QR code that they just put out and everyone rushes to get to, so there was no point even waiting in line. Would definitely not go back, and I hope they get a new supervisor.

I recently moved from out of state and was dreading the long wait lines. However my actual…read moreexperience was quite pleasant. Actual time in line was about 9 minutes on a Monday morning and the staff was very friendly. I was prepared with my paperwork, required cash, and a check. It was all good.

This was easy. I needed to register my out of state vehicle…read more I had my title, my new temp. NCDL that I had procured just an hour beforehand, my document stating N.C. insurance coverage and my out of state drivers license. I brought literally any important document I have regarding my life, money and car. I was prepared. Two people in line before me, lots of staff this day (9:30a Tuesday) and a bright atmosphere. Not quite the dreadful DMV energy experienced hours before elsewhere. Nice lady took my stuff, YOU NEED cash for the fee, it's like 5 bucks, everything else you can pay on a card. Left with plate within 15 minutes. Taxes suck, but I don't own a Ferrari so...could be worse.

Carrboro DMV - I went on-line five weeks prior to schedule an appointment. My appointment to…read moreobtain a ReadID was scheduled for 09/04 @11:00 am. I was in/out of my appointment in approximately 15 minutes. CECE was the employee who helped me through the process. CECE was amazing! She was professional, knowledgeable, helpful, and friendly! If you go on-line to schedule an appointment and CARRBORO is available...schedule your appointment there and hopefully you will be fortunate enough to be called to "station #3" to work with CECE! (I currently live in Raleigh, NC.)

You will wait for a very long time; if you can get an appointment, do. However, the disconnect…read morebetween the supply and demand is not Carrboro DMV's fault. Do not get there much later than 12 PM when they start walk-ins. We waited about four hours but the people were very nice and helpful, even when tempers were fraying. Given other options, this is probably one of the better ones.

After reading all the reviews, I was pretty anxious about going to the DMV. I had made an appt for…read moreSept but canceled after seeing so many people say that they were made to wait outside in the heat. I rescheduled for 730am Nov 1st and it was freezing outside, but I had a very good experience overall. A couple tips I wanted to share that I haven't yet seen on the reviews. If you have an appointment, go inside right away and check in with the desk so you can get a number. I arrived at 7:15 and was told by one employee to simply have a seat and I'd be called at my appt time. My appt time came and went and over a dozen walkins were brought in during that time. At 7:35, I checked in at the desk and was told that I should've done that already as soon as I arrived. My paperwork was verified and I was given a ticket. I received a text with my ticket number as well. I was prepared to wait forever since I hadn't checked in immediately. Thankfully, my number was called almost immediately at 7:40. The clerk was very pleasant and friendly. I was out by 8 with my new drivers license, less than an hour after arrival. I can't stress this enough, but it really pays to be friendly and polite. I smiled at everyone and they were all courteous in return. If you don't speak English, please make sure you know what you need because the employees only speak English and had a tough time understanding those who did not. A translator will not be provided. My last warning: the employees were extremely communicative and gave updates every few minutes. They told us all that the kids were out of school today so many of them wanted to take their road test and the wait would be 3-5 hours. You must make an appointment if you don't want to wait forever. They also told us that if we got tired or cranky that we should just leave. Parents were also asked to wait in their cars and not inside with their teen in order to allow more chairs for other patrons. I moved from out of state and already had a RealID so I brought my SS card, drivers license, water bill, electric bill, and car insurance verification. These were all required and worked out for me. I took the vision test and there were 20 road signs on the test that I had to read out. The first 16 are normal signs but the last 4 are completely blank and you just have to recognize the shape, which is really confusing. Some are obvious like a stop sign, but I didn't recognize the shape of a "no passing zone" sign. It was the only one I missed so not a big deal but just a heads up. Study the signs while you're waiting. They have printouts at the front desk. I'll add more tips if I think of them. I was prepared to wait for hours even with an appointment and I was pleasantly surprised.

Absolutely ridiculous. Don't bother making an appointment, just plan to get there when it opens. I…read morewas so excited to be able to get an appointment. They tell you not to get there any earlier than 15 before your appointment- don't believe it because they will take everyone else as a walk in that got there before you. Once they take your documents they send you back OUTSIDE to wait while they take all the walk ins, which is actually inhumane in this heat. Plan to go on a day with nice weather, for sitting outside for god knows how long. Glad I don't have to do this very often. NC- get your act together

I thought I would be here for hours- I was #50 in line. Ended up about 20 minutes…read more Lady at counter was very nice and friendly (price for registration was REALLY high- not her fault) I was in and out. I was also listening to the other workers- they were nice too- even waited for women to run out to her car and get something she needed. The Bathroom is AWFUL

Made an appointment to change my name! Super quick. Was in and out in under 30 minutes!read more

I visited the social services office recently and learned that they don't really operate as a…read moretraditional walk-in service. Instead of waiting in line, you'll be called up and then they will set an appointment for you in person. To save time and avoid the hassle, I recommend scheduling your appointment in advance--either online or with a barcode. This way, you can streamline the process and ensure your visit is more efficient. Overall, it's better to plan ahead rather than rely on just walking in without an appointment.

Simple, straightforward, exactly what it says. Classic old school style shop (my favorite), in and…read moreout within 10 minutes for a state inspection. Incredibly fair prices, great efficient service, and friendly knowledgeable staff. Honestly not much more to say as I walked in, asked for an inspection, presented my vehicle registration, and few minutes later I was back on the road. Would highly recommend and will most definitely be returning.

Inspection on truck, at time to pay was told $30 which I knew, upon getting receipts I was charged…read morean extra 90 cents without being told up front I never paid transaction fee in my last places I took my truck for inspection, I never go back to this place because of it.

I understand this location was temporarily closed, but it's definitely open again. Perhaps it…read morewasn't so busy during lunch time because people think it's still closed! If you google "Chapel Hill license and registration office," this location doesn't show up probably because it was reported closed on Yelp AND Google. There was no line when I went in and two people being helped. I waited just a moment while the person in front of me finished their business and was quickly helped by a very pleasant associate. I'm glad they were open because then I didn't have to drive around looking for another office! I'm a total procrastinator, and today was my last day to renew, lest I get slammed with a $25 late fee! The last time I visited, a year ago, they were VERY busy and the line was almost out the door.

Chrissy was so helpful and went above and beyond! I thought my title was lost, but it turns out it…read morehadn't been sent to me yet. Chrissy jumped right on the issue, took my number, and, within just a couple of business days, texted me to let me know it was being printed and sent to me! I have never received such personal service. She is clearly dedicated to her job, knows what she is doing, and wants to get a resolution for customers.