Our experience was awesome. While it is challenging to get appointment but once we got the…read moreappointment the experience was good. There is ample seating if you have an appointment and we were called quickly. The examiner was nice. While the child passed, they were provide detailed feedback so new drivers focus and drive safely and carefully. So I highly recommend this location.

I went to several DMVs for my NC license because I had to wait in line all day and still didn't get…read moreservice by the time they closed. But this location only had me wait about a half hour which was wonderful. They got me taken care of. The woman who helped me was a bit intense, but I can understand it is a serious job and some customers are probably difficult. Highly recommend this location specifically.

Service is horrible. Very rude. They do not care about the customers. Man at the front is on a…read morepower trip. Never going to the Cary dmv ever again

NC DMV Office #1425 my husband and I were transferring to…read moreNorth Carolina from New Jersey and had no idea of the process. The ladies were pleasant and had great sense of humor. Good experience, great customer service! They made the wait pleasant with the nice and cheerful atmosphere. it was over an hour away from our home, but it is the only DMV office I will go to from now on.

If anyone asked me which DMV they should visit when they absolutely need something done, I would…read moresay "Garner Garner Garner......". My license was expiring yesterday and I was very worried and did not have any appointment. Read some online reviews and decided to go to Garner even though it was quite far from my place. I reached there at around 6:30 AM (best thing I did) and there were only 4 other people before me. By 7:45, there was a long queue of about 30+ people. By 8 AM, the office opened and the officer announced that they would take the appointments first and maybe after 11, they would take the walk-ins. However, within 15 mins, they asked the people on the bench (all walk-ins) to get in and I was done in next 30 mins. By 9 AM, I walked out with my driving license renewed. Amazing place, amazing staff. Very efficient, courteous, humble, understanding and professionals. If you are nice and respectful, you would get the same response back from them too. Bottom line, even if it is far from your place, consider going to Garner. Try getting there between 6 and 7 AM. Trust me. It is worth it....... Good luck to you all.....!! Thanks manoj joshi

The Shotwell Garner branch has the worst, most rudest staff I have ever had to deal with! They are…read moreincompetent, slow, and ignorant. If they actually had customer service I could have been done in there in 15 minutes, instead it took close to an hour. Complete idiots!

This is one of those necessary places of evil that we have to visit once a year (or more times…read moredepending on how many vehicles you have.) I have to say that I would rather go here that to the main DMV office 5 minutes away to get things done. Parking is easy and hassle free, and the line moves at a nice pace assuming you have all your paperwork. There is not much on the inside to look at, just the attendants, a bench, and ATM machine. Other than that it is just a big empty room. They do not do all the stuff like they do at the main office at this one, all they deal with is License Plate issues, so sometimes you still might have to head downtown.

The pictures provided are NOT current nor is this former location…read more This agency relocated to Atlantic years ago. The staff at the new location are awesome, professional efficient. My wait time has been merely minutes....not hours.

Do you like to watch paint dry? Do you enjoy mindless paperwork? Do you enjoy standing in lines? If…read moreso, this is your place! The bureaucrats working there enjoy chit chatting all day long while people wait in line outside. They have no urgency. They need to stop chit chatting with everyone and get the line through faster. Absolutely infuriating how backwards the NC DMV system is.

I went to this facility a couple of years ago to get the titles a couple of vehicles changed over…read moreto my name. My husband passed away and the titles were in his name. Everything went so smoothly. I came back to get a couple of trailers put into my name. The person who is in charge of doing the title work refused to help me telling me that I had the wrong paperwork. I came back with another form to see if that would work and she informed me that it wouldn't. I explained to her that it worked for the boat at fish and wildlife and it worked for both of my vehicles. She informed me that there were different rules in place and that she couldn't help me. I finally decided to go to another dmv and...guess what...I had the right paperwork. I would normally not leave a negative review about anyone but she could've cost me money because of her lack of knowledge. The job she has is way too important for her to not know how to do it.

The License Plate Agencies are privately run and are much better than the Driver License…read morefacilities. I have been two Atlantic Avenue in Raleigh three times: 1. Get two titles and plates. 2. To get a registration sticker. 3. To get a disabled persons parking placard. All three times my wait was less than an hour. I found the staff very friendly and polite. Make sure you wait in the correct line.

Stopped in here between 2:00 p.m. And 4:00 p.m. with my son to register his car. Fast, easy and…read moreconvenient. Customer service was for first rate, quick and easy turnaround.

I got in line at 2:30pm and was out of the building at 4:46pm. They put the "At Capacity" sign up…read morearound 2:50pm but still let us stay in line. As they got people in and out the gentleman counted and let more people in. They were very patient, fast, and courteous. NOTE: Make sure you bring your DL/ID, birth certificate, 2 proofs of residency, and marriage license for the Real ID. They all have to match as far as the spelling of your name on all documents. The gentleman comes out periodically to check documents and will let you know if something else is needed for the service you're requesting. Any kind of driving test they start cut offs after 3pm. You have to ask for the specific time. Hope this helps.

10 minute wait! In and out in less than 25 minutes. Polite and professional staff! Amazing!read more

Had an awesome experience at window #3 I wish I got her name She was so sweet! Scheduled an…read more8:15 appointment and was in and out in 10 minutes All staff was kind and competent

The older lady with the big glasses and the red hair is very unprofessional...she def needs another…read moreprofession bc her attitude is horrible ..I would rate my experience with this dmv the absolute worst..the supervisor there was very professional...I will not be going back to this dmv

Simple, straightforward, exactly what it says. Classic old school style shop (my favorite), in and…read moreout within 10 minutes for a state inspection. Incredibly fair prices, great efficient service, and friendly knowledgeable staff. Honestly not much more to say as I walked in, asked for an inspection, presented my vehicle registration, and few minutes later I was back on the road. Would highly recommend and will most definitely be returning.

Extremely quick service. Guy working seemed annoyed I arrived early for an inspection. Other than…read morethat I appreciate their sense of urgency. At the end of the day, anything is better than Jiffy Lube

Worst DMV experience ever, and that is saying something. 45-minutes to find out I was missing…read moredocument, which my wife could have texted me, and which the clerk said was acceptable, but that I couldn't use my phone to call wife to ask her to so this. Kafkaesque to say the least.

I have a 2019 Buick I purchased in 2022. Before leaving the dealer I added it to my car insurance…read morepolicy (Safeco) I did switch to USAA auto insurance on 3/28/2023. In May of 2023 I received a letter from DMV stating that my insurance with Nationwide had been terminated and I had to have Nationwide send an FS-1 form to NCDMV or pay a 50 $ fine. I called DMV in Raleigh and was told that the previous owner of my car had been terminated from Nationwide and DMV was going by my VIN # and that was the mix up. She instructed me to have Safeco send an FS-1 form to NCDMV and it would be straightened out soon , just I need to follow up. My former insurance sent the form 7 times and I followed up with 10 phone calls and 4 personal visits to DMV on 55 hwy in Durham (My plate was revoked on 6/12/23 ) I was treated horribly at NC 55 DMV and I was told every time that either the dates were wrong on the firm or they hadn't received it. I finally got frustrated and called the Governor's office which gave me no sympathy whatsoever until I threatened to take this problem to the media . The Gov's office gave me the NC Liability Insurance commissioner's # I called it and it was the wrong #. I found him on social media and called him. He sent me a text asking me to pls email him all the facts and information I had and he could forward the email bc he was on vacation. I did email him along with a photo of my tag and my duplicate ins card from my former policy. The email got forwarded to research for liability insurance fir NC. Ms Wanda was very nice and immediately figured out the problem. She followed up with a. Email and a phone call stating that it was obvious the letter should have gone to the former owner of my vehicle . Ms Wanda questioned why this was not brought to her desk by the subordinates at DMV when I presented them my information. Thank you Ms Wanda you are the best,