I've been taking my vehicles to Family Auto for over 20 yrs. from oil changes to new break pads and…read moreany other car maintenance, Scott and his team work efficiently and purposefully to keep your vehicle in safe top notch running mode. i highly recommend Family Auto.

This is a 5 star auto repair shop. Honest, great work, transparent pricing, clean environment. Tech…read moresavvy with an online repair quote system and genuinely pleasant to talk to when you call. Don't get dismissed and ripped off by a dealership take your car to Family Auto Repair.

Scam artists!!!! DO NOT USE THIS COMPANY!!! Nothing like being a veteran and getting scammed by…read moregreedy dishonest people on Veterans Day! Was instructed by U-haul this was the closest drop location for my rental truck. Dropped off a U-Haul on Veterans Day as scheduled and they were closed. Called U-Haul to confirm drop off was done and left keys in drop box. Woke up today to see these liars hit me with a $70 surcharge!!! An extra day rental even though the truck was dropped off the day it was due. I guess they think they can just charge an extra day because they're closed. Not the way it works. Not only that but an additional "coverage" charge, to add insult to injury they charges an additional $10 for gas!The truck was to be left with 9/16th a tank of gas, so just a little bit above half. Which I left it exactly at 9/16 but they think they can just scam you for another $10, $70 in extra fees these dishonest thieves tried to hit me with. Well unfortunately for them I took tons of pictures and have already initiated the complaint with U-Haul and demanded a refund as well as reported them to the Better Business Bureau for scamming. Can't imagine the scummy business they pull on people buying used cars or needing a transmission fixed!! STAY AWAY!!!!

Had torque converter shudder in my 2010 Toyota Tundra. Jeff was very responsive when I called and…read moregave me a good explanation of what was happening and how he could fix the problem. It took about a week to get parts and do the work. During that time he kept in touch as to the repair. Picked up the truck and all was repaired to my satisfaction. Would definitely recommend Builder's for transmission work.

Told me what I needed over the phone and directed me to where I could get it. Showed up and got us…read moreback on the road for the price he said he would do it for even though it turned out to be a tougher job then he expected.

Rodger from Road Dog Mobile was AWESOME! We were moving to Missouri from Phoenix and my daughter's…read morecar quit working. My husband was following in a trailer packed and couldn't figure out what the problem was with the car. We called Rodger at 12:30 am he suggested a few things but we couldn't get it working so Rodger drove the hour and a half checked the car out put in a battery and we were on our way. He called to make sure the amps were at the right range after we left him. I was amazed at the service he provided he even texted the next morning to make sure we made it to our new home. I wish they were closer we would use him for ALL our vehicle needs. If I could I would give him a 100 stars review.

Caution- do not use this place for repair work. They will find any excuse not to honor their…read more"LifeTime Warranty". If you go in, look at all of the disclaimers on the front desk..... they will use anything to void the warranty. I had a new transmission put in, went bad within 15,000 miles. Called to speak to the owner and he hung up on me, how is that for Customer Service. Horrible company, horrible people, poor workmanship, will find any excuse to void warranty!! My response to "Lifetime Transmission" review feedback. My bad, it had 24k miles when the transmisaion blewup!! Yes, I had my truck regeared to 436/37 as requested. Their disclaimer say within 14 days, I had it done within 30-45 days. Its not easy to find a shop, have them schedule it in, and do the work. So according to them, the extra 30 days and 150-200 driving miles on 37 inch tires ruined their "LIFETIME TRANSMISSION"!! Seriously, what a joke. Mind you that I drove the truck 175,000 miles with 37 inch tires!! I did not have the receipt, and the shop that did the Gearing work is under new name/ownership, so it has a new invoicing system and cannot get me a receipt. HOWEVER, "LIFETIME TRANSMISSION" knows the people at the shop. So I asked them to call the shop and verbally confirm the regearing. Mind you its a shop that they have worked with before.... they said not good enough... WOW. SO I asked, well can you please look at the vehicle and have your mechanics confirm it is regeared....they said not good enough.....WOW. In retrospect, when I went back and looked at reviews from Google, Yelp, Carfax and others.... there are other people who have had similar issues. You have to find them in the fluff reviews from their staff- I am sure. But those reviews are there..... and based on my experience they are likely real!!! Final word, I do not recommend "LifeTime" Transmission!! Horrible company, horrible people, poor workmanship, and they will find any excuse to void your warranty!!

I have a 2017 Silverado with 6 speed automatic transmission. I did flushes every 30k as dealer…read moresuggested but it still went out at just over 125,000. The dealers fix was to replace whole transmission but after shopping around I decided to go with Lifetime Transmissions. It was a little higher than other shops but the lifetime warranty is included in the price. Staff was friendly, helpful, and gave me peace of mind that the rebuild was going to be done right. Bonus, I also got to keep my original transmission. Lifetime put better parts and calibrated my transmission to where I don't have to worry about it going out in another 125k. Valerie was very thorough about maintaining the transmission for the lifetime warranty. The process was simple and straightforward, and my Silverado was back on the road very quickly. Thanks Lifetime Transmissions, I would recommend to anyone needing transmissions work!

After purchasing a bargain Dodge Sprinter box truck and having two diesel shops fail to make it…read morerun, I contacted Mike and was told to get it to me. He literally had it going in 2 days. There we're other issues that they addressed as well. Certainly not the cheapest place in town but I'd argue they are the best. Great guys to work with and very trustworthy. Bobby Barnett

im a retired auto mechanic. i would not recommend this ahop to anyone!! at the age of 72 years…read moreold. i asked someone at this shop about doing a engine swap for a older diesil truck. i was providing the new complete engine. he said sure. its 4000.00 and another 3500.00 for broken parts. they treat you as if your an idiot. and started to get nasty to me for asking what parts would be broken. no wonder they have so many negative reviews.

Had my truck there for 4-5 months and the guy said he had to order parts. Never heard anything…read moremore. Now he can't be reached and is not there when my husband went by several times. Not happy at all.

THIS IS A MAN WHO CAN BE TRUSTED! Transmissions and more is…read moreexactly THAT! As an ex-mechanic, I can vouch after interrogating & working with Manny that he is an actual, literal auto- MECHANIC, & no mere parts-changer. He has the FU for ingenuity. There are those who might be able to replace your carburetor, starter, transmission- and those who understand the internals and so have the intelligence and experience to rebuild it themselves. Manny is the latter, & HONEST, TO BOOT! He will also do his flat level-best to save you M O N E Y by almost flat-out refusing to do unnecessary work, as well! It's no wonder he stays SO busy that he can't help every person every moment they need his help! He takes care of the little old men who pop in to take good care of their vehicles, he takes care of the poor mom with 6 kids screaming in the car that pops in, and yes- he does NOT have time to sit on top of the phone- he's WORKING. If you leave him a message, he'll call you back unless he doesn't have an update at the time. When he has one, he WILL call you. I think this poor guy is singlehandedly keeping Owasso running. Thanks, Manny. You saved my butt! Scary Mary

These people lied to my face about my car after putting 2 transmissions in it that failed. Then…read morewhen I got into an argument with the guy about it he called the police and lied to them about me. This is an awful place. They put a transmission in my car and didn't bolt it down right and I have a baby they put my baby's life in danger because they are lazy and the truth is not in them

DO NOT take your car here! I dropped mine off on Nov 20, 2024, for a transmission replacement,…read moretiming belt, and door handle repair. I didn't get it back until Feb 7, 2025--almost 3 months later. No updates, no paperwork, and constant price changes. They lost my keys, overfilled my transmission fluid (causing more damage), and charged me for unauthorized work. I spent $600+ on transportation due to their delays, and when I asked for a discount, they offered a pathetic $300. Now, my car feels botched together, runs poorly, and sounds like a motorcycle. They DO NOT care about their customers--only money. Avoid at all costs! These people are LIARS.

Great customer service- my tech knew what he was talking about and helped me find the best solution…read moreto get my car back on the road after a collision. Thanks a ton! will be recommending!!

I had someone come out to diagnose an issue with my car. He charged me for the diagnostic, promised…read moreto order the necessary parts, and then completely disappeared. Despite multiple attempts to contact him over three days--through calls and texts--I received no response. Ultimately, I had to tow my car to a local repair shop, which was an additional expense and hassle. This service was a total waste of time and money. I do not recommend this business at all.