Over the years, Scott and the people there have been the nicest, most knowledgeable people I've encountered. They do excellent work at a VERY reasonable price. I'm very impressed by everything they do, from oil changes and regular maintenance to batteries, tires, and even the most complex repairs. And they do all this in the shortest time I've ever seen. If you want ANY repairs completed expertly, quickly, and less expensive than most places, FAMILY AUTO is the place to go. read more

I recently posted a negative review on Family Auto. I am more than happy to say that I was 100% wrong. After further investigation of the situation they were in no way at fault in the situation I had discussed. To be perfectly honest the blame would be first on myself for the purchase of an automobile from a less than reputable company. And secondly for putting them in the position to clean up my mess. Thanks Jeff for all of your help!! read more

This is a family owned shop with family values.. Owner Scott Roberts is fair and honest with a loyal following of second and third generation customers.. All customers are valued and treated with respect.. The goal of this shop is long term relationship with his customers.. I have great respect for Scott for how he handles his business. If you have had a bad experience with auto shops.. Try Family auto for a family experience.. read more

I hit something in the road, which made a hole in my gas tank. Took it to Family Auto, and they got it fixed up fast. They called me and kept me in the loop the whole time. The pricing was great. They charged me half of what I was expecting it to be. A few days later there was a slight problem with my car. I called them, and they checked out the problem. They fixed and with no charge. Highly recommend. Super nice people. read more

Excellent service from a very honest and trustworthy business that has been providing all your car maintenance needs for 40 years heee In BA! Owner Scott Roberts has worked here since he was a teen and now owns and operates this business with 5 top notch mechanics working for him. Scott is a man with great character and doesn't sell things u don't need! Trustworthy and reliable- best shop in BA and TULSA! read more

Family Auto has worked on our truck, SUV and sports car. They are honest, get our vehicles repaired in a timely manner and are competitively priced. Recently, I came in for an oil change and I was pleasantly surprised when a 6 month roadside assistance plan was included with the oil change. Thanks Family Auto! I wish more businesses had your professionalism and high level customer service. read more

My entire family and I have been patrons of Family Auto Repair for just about 20 years now. They have the best service, best people and the best prices around town. I recommend them to every person I meet and am happy to do so. I will continue to use them as long as I live anywhere near Broken Arrow, it will be worth the drive. Keep up the great work, Thanks! Shane Duvall read more

I have used Family Auto for several months now after moving to BA. Scott and his team came highly recommended, and we now share that same recommendation with you. Scott makes himself available to talk through the servicing with you and is not rushed when answering questions. This is my sole go-to place for car repair work. This is how to run a business. read more

I have been a customer of Family Auto (previously Henry's Firestone) since 1981. I have always been treated fairly and honestly. Their prices are competitive. They know that I can do some minor work myself, and they are willing to give me advice and tell me that I can do it to save a little. Scott, Ron, Brenda and all the guys are good people! read more

I moved to Broken Arrow 37 years ago. Someone luckily pointed me to Family Auto that first year. I have never even considered taking my vehicles anywhere else. They are hardworking, honest folks. Expect guaranteed, top quality work. All my children have had their cars serviced there as well and never had a bad experience. They get it done right! read more

Been using Family Auto Repair for years, I take everything there for work to be done on. My whole family uses Family Auto. Scott and his guys always go above and beyond too make sure your stuff is right and done in a timely manner and is very competitive on prices. I will recommend them too anyone. Great job Family Auto! Customer for life. read more

They checked my car out for my sixteen year olds first car and instead of it being a busted hose with fluid leaking out they told me it was condensation from the ac because of the humidity and checked it out with no charge other places might have not been so honest. I will recommend this place to others and use them again. :) read more

Best and cleanest garage in Broken Arrow! Says alot when you are family owned and operated for 40 years, same location and have the repeat business that these guys have! Great service with a smile and they won't try to sell you things that aren't needed. if it aint broke don't fix it..Thanks Scotty and crew! read more

I was visiting family in Broken Arrow and had mechanical problems with my vehicle. My sister patronizes Family Auto Repair and was able to get me an appointment for a diagnosis and repair. They got me in quickly, identified and repaired the problem in the same day so that I was able to return home on time. read more

I have taken my car and truck to Family Auto Repair for the last several years. The service they provided was always complete and never required returning for the same repair. The employee's are not only competent, but well organized. They seem to always go the extra mile to assure your satisfaction. read more

I've only had good experiences with Family Auto Repair. I took a vehicle in for a repair that was quoted at nearly $700 from another repair shop. Family had it done the same day for about $75. That's how service should work. Charge for what you actually do, not what you think you can bill. read more

Scott and his family have taken care of our cars for over 25 years. I always find them to be very fair and honest about the repairs that are needed. Scott goes above and beyond to make sure my car is in good running condition. I appreciate him, his staff and Brenda so much!!! read more

they got right on our car after the accident, it was needed for for our daughter to get to work. did a great job. there was a lot of damage. they found all the parts quickly. price was fair saved us a lot buy shopping for parts. happy costomer! read more

These folks are the best in the state!! Honest, accommodating, fast, courteous, .....I could go on, but you get the idea. Been going here for last 3 vehicles, 10 plus years. Always the best service and work you could ask for. Awesome place! read more