Just an overall TERRIBLE customer service experience. Completely rude and condescending over a…read moresimple ask for a quote, the guy said, "NO, we don't do that" extremely abruptly. Then they wanted to charge $45 to have someone come take a look and when I told the I'm just looking for a quote and could even send pictures, he said, "I'm going to repeat this again." and just started going off, again extremely rude. I own multiple homes and I'm constantly working with contractors, and I've never once been talked to like that. I literally had to hang up the phone, wouldn't give these jokes one penny. Congrats on losing a big project!

We needed our gate and side replaced (small job) Spoke and corresponded a great deal by text with…read moreAnthony (owner). Very accommodating, with reasonable pricing. When asked if there would be a contract or warranty, Anthony said ... no contract, 30 day warranty on labor. A two man crew showed up at 12 noon, Jose' the actual worker, measuring, cutting, placing, etc., an the other man, who mostly hid his face from us with a pink glitter cap. Jose went straight to work, doing an excellent job. The other man assisted carrying pickets mostly, with very little effort swept a small area on the patio. When the other man asked to use our restroom, I was taken back, (we have had many contractors over the years, not one has ever asked to use our restroom) but we allowed. Total work time 4 hours.

Replaced my back fence and did a great job! Work was done on time and they were very respectful of…read moremy property during the process. Very professional and knowledgeable. I highly recommend them!!

Fantastic service and workman ship! We got an estimate from Trystan and plan to move forward on a…read morecomposite deck.

The quote was too high for me to proceed with the job. I do have to say that their response time…read morewas immediate!

Selecting a company to work a big project is no small feat. Replacing a fence may not be the…read morebiggest project, but there are so many considerations, especially when you share a fence with three neighbors. Coordination was very important. So I sent out my project request through Yelp and this company was one of the responses I received. Scheduling a visit proved to be challenging. Their AI bot was responding to the point that I was frustrated. Eventually I answered that their scheduling didn't work for me. At that point, a person intervened and told me the AI bot took over and gave me a date that worked for me. She said a confirmation was forthcoming. When I responded ok, the bot seemed to take over again. I believe the date and time I was given was a Thursday at noon because the Wednesday at noon was unavailable. But I didn't receive a confirmation. So Wednesday comes around and I'm not expecting anyone. I'm working from home in pajamas when the doorbell rings. I scramble to get dressed when I realize this person isn't leaving and might be one of the companies I scheduled. I came outside and received a friendly greetings. I apologized for being delayed and explained that I was expecting them the next day. I opened up the gate and we spent about ten minutes going over what I wanted. I was advised that I would be sent an estimate probably the following day. I never received an estimate. The writing was all over the walls. The people I dealt with were nice, but the situation with the AI bot and not getting a quote back, unfortunately didn't inspire confidence.

Highly recommend, definitely get a quote before starting your fence project. Did a great job…read morereplacing a back fence. Removed and cleaned up old, cemented in new, and put up a beautiful new fence and gate. Strong and sturdy. Top quality materials and workmanship.

I have no idea why it's so hard to find a good, reputable fencing company, but Noah's Ark is that…read morefor me. I talked to 4-5 different businesses, and they were all either rude or unresponsive. These folks answered my call (win in and of itself), and did great, and prompt work. Very happy with the results. For context, I had a fence repair (leaning fence), and they fixed it at a great price. I didn't have another company to benchmark against, but the price seemed very reasonable to me.

Guillermo was polite, professional and very helpful in selecting our fence layout and type of…read morefence. They completed the job quickly and for a very fair price. The finished fence looks excellent, he and his crew are very thorough and did well with the small finish details which make a big difference. I highly recommend W&D Fencing Company. Thanks again Guillermo!

Last year we interviewed several contractors for our privacy fence project and decided to go with…read moreW&D Fence. Guiellermo, the owner, is trustworthy, stands by his promises, and builds a really nice fence. Since it was a custom privacy fence with an electric dual gate, the project had its challenges. We used pictures of similar fences to frame what we wanted and then put our own touches to the design. It did take a few field adjustments during construction but his guys were on top of it and the overall finished project is outstanding. A big plus is that our neighbors seem to be happy with it and we have received many compliments on both the look and uniqueness. Something not to be overlooked , is that W&D has not hesitated to come back and make some minor gate adjustments, after the fence has settled it. That is a rare thing in today's construction industry. Highly recommended W&D and hope you share your photos when complete.

Hani came right away once we called for a free estimate on a black aluminum fence. He was super…read morefriendly and answered our questions. We got the quote back the same day. We had a couple of revisions and he was very helpful and turned it around quickly. Once we decided to move forward, the scheduling was pretty quick also. They showed up on time and had the fence up the same day. Overall our experience was fantastic! We've have multiple people in the neighborhood stop by to tell us how nice the fence looks. I would definitely recommend Fence Experts to anyone!!

From the owner: Call today for your free estimate 210-895-5454read more

Extremely helpful with the estimate. Haven't had the fence done yet, but he was very customer…read moreservice oriented.

Horrible experience. I experienced too many issues to name after the fact. I ended up spending…read morequite a bit of money "fixing" their poor craftsmanship.