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    Dobruna Notary

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    Linde D.

    Thank you Shannon, we hope to be of service to you in the future!

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    The UPS Store

    The UPS Store

    (41 reviews)

    Don't go to this location. The counter person was very unfriendly. He refused to take our package…read morewhich we figured we would drop off on the way back from the Dutch market. Well what a waste of time. The worker said that the box was ripped so he couldn't take it. It's a return so the cost is guarantee right? If we received the box ripped don't you have tape? Anyway, we drove the large box to our neighborhood and they took the box happily.

    At many locations UPS is an overall great service within the community. Unfortunately, this UPS on…read moreBaltimore Avenue in Laurel, Maryland is not at all a good service within the community. Their downfall is service. They forget that customer service makes or breaks businesses. I have gone here a few times because this was the only return option offered by Amazon. The staff is extremely rude. I have never witnessed such rudeness. The older man an older woman are particularly short when they speak to customers with so such condescension. I thought the first time possibly, the woman at the desk just had a tough day so I dismissed it. However, this was ongoing to the point that I began to dread having to return or mail anything requiring UPS. The UPS staff at this store are awful. If you mail something and have a question, they display short tempers and scream at you causing a scene if front of other customers. They have no patience. During all my visits each staff was rude as though it was their right to mistreat customers. I remained quiet because I was raised not to disrespect my elders. I do not think it appropriate to mistreat others and it's not ok for them to mistreat me. I just could not continue to witness how badly they treat customers so I refuse to go back to this store again. The store is dismal and dingy. The staff is not diverse and I wonder if that impacts their treatment of customers. The staff is always frowning as though they hate their jobs and the customers. The review that indicates that they charge a dollar for a small piece of tape is true. So please make sure to take your own tape with you. The UPS in Laurel, Maryland on Fort Meade Road is where I go now. They are the complete opposite of the UPS store on Baltimore Avenue. The Fort Meade Road UPS is awesome. The staff is overly kind and diverse. They looked at me with suprise when I asked how much it would cost for a piece of tape to tape up my box. Every time I go the UPS store on Fort Neade Road the staff tapes the box close for me at no charge. They are always welcoming and kind. They keep a little basket of goodies for children at the front. The store is bright, clean, welcoming and organized. The staff readily assist you with smiles. I will never go back to the UPS store on Baltimore Avenue in Laurel, MD. Sorry to say, but it is the worst In customer service.

    Dobruna Notary - notaries - Updated May 2026

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