As I walked out of Lowes, I was convinced this was a three star outfit, but maybe four. OK, three…read moreand a half. Yelp doesn't allow half-stars but being an eternal optimist, I choose to round up. This explains a great deal about my nervous system than it does about this Lowes, though this Lowes deserves some credit too. Or blame. I'm still sorting that out in a small notebook I keep for this exact purpose. This is the possessive case Lowe's with hammers, not the Lowes with rotisserie chickens. They're not the same building, not even on the same side of the road or the same side of town, though emotionally, to me, they merged into one years ago, the way my aunt and her sister became the same person sometime after 1987. If you walk into this Lowe's looking for a rotisserie chicken, that's a you problem. It's also, weirdly, a problem I have had personally, more than once, and I'm not proud of it, but I'm also not going to pretend it didn't happen, because pretending things didn't happen is how my family ended up the way it did. There's a smell in the lumber aisle, somewhere between pencil shavings and a campfire that has made a series of bad decisions, and it's the exact smell of my father's garage in 1991, the same year he tried to build a deck and instead built what the county later described, in writing, as "a hazard." I stood in that aisle for eleven minutes breathing it in like a man at a wine tasting, until an employee named Daryl asked if I needed help finding anything. I told him no, I'm just visiting, the way you'd say it at a hospital. This is also similar to an aisle in a separate Lowe's just outside Chicago (assuming you'd say Anderson was just outside Chicago) where my girlfriend broke up with me over the phone in 2009, while I was holding a tube of caulk in each hand like a gunslinger. That's a detail I have never told anyone, including my therapist, who I am now telling by way of this Yelp review, which she will probably never read, unless she also needed lumber, which, statistically, given the neighborhood, she might have. On this visit, in the cabinetry department, between the navy shaker cabinets and a display kitchen nobody has ever cooked in, a man in cargo shorts was training a dog, an Australian Shepherd named, I believe, Gordon, using a clicker and small pieces of hot dog. This was not a Lowe's event. No sign, no banner, just a man, a dog, a clicker, and a folding chair he'd brought from home, possibly in his own car, possibly on the bus, I didn't ask. He had Gordon holding a "stay" next to the lazy susan demo while a woman in scrubs filmed it on her phone for reasons that remained unclear to me and possibly to her. A piece of hot dog rolled into a soft-close drawer track and nobody, including Gordon, seemed bothered by this. I watched for nineteen minutes and didn't buy any cabinets. I left with a new appreciation for soft-close drawer tracks, and a faint, lingering sadness, the kind you get at the weddings you're invited to of people you don't really know. At checkout, a different employee, not Daryl, asked if I'd found everything I was looking for. I said, more or less, that I had found things I wasn't looking for, which is true of most of my visits to most stores, and arguably my whole life. He handed me a flyer for a rotisserie chicken sale, from the other Lowes, the one with the chickens, the one that has never once broken up with me over the phone. I have mixed feeling about my rating, but went on the high side for the lumber smell, the caulk, the dog, and whatever Daryl is going through right now, because it looked like a lot.

Customer service is nonexistent and many items that show they are in stock or not.. The Greenville…read morestore called over to the Greer store to verify the outdoor lights we wanted were in stock. We drove all the way over and after getting studiously ignored by two "pros" we finally had one person get a forklift and they were none available at all. An absolute waste of several hours..