They were very nice and personal even though they were swamped due to the weather. They were almost…read moreout of propane but they were very up front about it and told everyone about when they expected their next delivery.

We have been more than pleased with the customer service at this store. The manager Drew was very…read moreaccommodating when we had to delay a delivery of a gas grill. Everyone is professional and friendly.

As I walked out of Lowes, I was convinced this was a three star outfit, but maybe four. OK, three…read moreand a half. Yelp doesn't allow half-stars but being an eternal optimist, I choose to round up. This explains a great deal about my nervous system than it does about this Lowes, though this Lowes deserves some credit too. Or blame. I'm still sorting that out in a small notebook I keep for this exact purpose. This is the possessive case Lowe's with hammers, not the Lowes with rotisserie chickens. They're not the same building, not even on the same side of the road or the same side of town, though emotionally, to me, they merged into one years ago, the way my aunt and her sister became the same person sometime after 1987. If you walk into this Lowe's looking for a rotisserie chicken, that's a you problem. It's also, weirdly, a problem I have had personally, more than once, and I'm not proud of it, but I'm also not going to pretend it didn't happen, because pretending things didn't happen is how my family ended up the way it did. There's a smell in the lumber aisle, somewhere between pencil shavings and a campfire that has made a series of bad decisions, and it's the exact smell of my father's garage in 1991, the same year he tried to build a deck and instead built what the county later described, in writing, as "a hazard." I stood in that aisle for eleven minutes breathing it in like a man at a wine tasting, until an employee named Daryl asked if I needed help finding anything. I told him no, I'm just visiting, the way you'd say it at a hospital. This is also similar to an aisle in a separate Lowe's just outside Chicago (assuming you'd say Anderson was just outside Chicago) where my girlfriend broke up with me over the phone in 2009, while I was holding a tube of caulk in each hand like a gunslinger. That's a detail I have never told anyone, including my therapist, who I am now telling by way of this Yelp review, which she will probably never read, unless she also needed lumber, which, statistically, given the neighborhood, she might have. On this visit, in the cabinetry department, between the navy shaker cabinets and a display kitchen nobody has ever cooked in, a man in cargo shorts was training a dog, an Australian Shepherd named, I believe, Gordon, using a clicker and small pieces of hot dog. This was not a Lowe's event. No sign, no banner, just a man, a dog, a clicker, and a folding chair he'd brought from home, possibly in his own car, possibly on the bus, I didn't ask. He had Gordon holding a "stay" next to the lazy susan demo while a woman in scrubs filmed it on her phone for reasons that remained unclear to me and possibly to her. A piece of hot dog rolled into a soft-close drawer track and nobody, including Gordon, seemed bothered by this. I watched for nineteen minutes and didn't buy any cabinets. I left with a new appreciation for soft-close drawer tracks, and a faint, lingering sadness, the kind you get at the weddings you're invited to of people you don't really know. At checkout, a different employee, not Daryl, asked if I'd found everything I was looking for. I said, more or less, that I had found things I wasn't looking for, which is true of most of my visits to most stores, and arguably my whole life. He handed me a flyer for a rotisserie chicken sale, from the other Lowes, the one with the chickens, the one that has never once broken up with me over the phone. I have mixed feeling about my rating, but went on the high side for the lumber smell, the caulk, the dog, and whatever Daryl is going through right now, because it looked like a lot.

This is a review of the appliance and plumbing company that Lowes contracts to install and make…read morehome repairs, Reliable Services, USA. But because this company partners with Lowes, it reflects badly on Lowes as well for choosing them. I had a natural gas water heater that failed after 20 years and opted to replace it with a tankless version. I contacted Lowes and they sent a Reliable Services, USA estimate team to look at the project. It was supposed to be a turnkey project where the Reliable Services, USA team would purchase through Lowes and do the installation work. The estimate went pretty well, and the estimator was fairly knowledgeable. The price was agreeable and fair to me, so I decided to contract them for the job. That's where it went bad. I tried calling the company first thing on Monday morning to set up a schedule for the work and was not able to talk to a live person to get this started. More than 6 hours was spent trying with multiple calls and the best I could do was leave a voice mail to be called back. On one of the final attempts the system gave me a chance to be called back (which was not available earlier) and I did get called back. However, the person that called back was not in the plumbing department so they transferred me where I was put on hold for a long time. I finally just gave up when nobody picked up. The job was a nearly $6k project but this company did not appear interested in it after providing an estimate. If this was the case, they never should have sent estimators to my home to waste my time. I will be avoiding Lowes for any home improvement project where they contract this company to do the work in the future.

This is the best neighborhood hardware store around. They make keys right the first time! They also…read morecarry relevant seasonal items based on weather and time of year. I've always found their staff to be helpful and polite.

What great guys in this place I was greeted and asked if I…read moreneeded help Since it was my first time here , I said yes The place is packed with all sorts of things. I was pleased with the selection and variety. I got paint, light bulbs, sanding tools, glue, and garden tools I had fun browsing You could spend hours here I will for sure spend my money here

We are painting a house in Lake Lure and stopped in here to grab some painting supplies. Such a…read moregreat store. Looks little on the outside but has a great selection for any kind of project. Staff is super friendly and knowledgeable, and the prices are WAY better than Lowe's or Home Depot. Wish there were more places like this around.

Best hardware store in wnc...staff is friendly and helpful and will assist you with your bird seed,…read moremulch, piping, lumber, cement, propane or whatever you need....check them out...you will not be disappointed....

This is my favorite little shop In Greer! It has unique gifts for anyone, and I love how they gift…read morewrap with purchases. Alice is always super sweet and helpful. Don't pass by Dobson, it will surprise you--such a great shop!

It's more of a gift store than hardware store. Very little hardware! Lot's of neat gifts and they…read morefill propane tanks.

A diverse store that has just about any kitchen gadget you need including linens…read more The prices are high but there are some unusual items and some local items. It's crowded, narrow isles. Only one employee that was not at the register when we needed to check out. Probably will skip next time

I love this store more than I can say! A million interesting and unique household and gift items,…read moreplus a hardware store that has had every single random part we have ever needed for a 100+ year old house. We are always skeptical we will be able to find various unique replacement items and miraculously, Town Hardware always has them along with knowledgeable folks with helpful advice.

A fun and interesting hometown hardware store with a vast selection of new and old. A stupendous…read moreselection of decorative flags!

This is definitely a throwback Main Street hardware store! Not very many of these places survive…read morewhen a large chain like ACE comes to town. Actually there is one in this small, beautiful town! It's a testament to the local home folks for supporting their hometown businesses! I went in there looking for some cloth hand towels. The very kind and helpful lady in charge told me they didn't have any. That was a bit of a surprise to me because they seemed to have an abundance of everything! Not only hardware but also a huge selection of yard art and other display pieces. Like I said; this place is most definitely a throwback in time and its unusual! Even though they didn't have what I needed ; I loved the experience! Any person my age who remembers the way things were in the past should visit not only this place but the entire Main Street of Rutherfordton, N.C. ! It's a thriving small town with much to offer.