We had an "appointment" to drop off our vehicle on a Monday. Wednesday comes around still no word…read morefrom them. We called and they said they hadn't had a chance to look at it yet, but they promised they would look at it today (Thursday). Almost 5pm on Thursday and still haven't heard from them. We called and again they said they hadn't looked at it yet. Then they got an attitude when we told them we would just come get and have someone else look at it. We went all week without a car and they never even bothered to look at it or communicate with us. They must not need business. Do not go here.

My brakes started grinding on our van right before a long road trip and I called 4 other shops and…read morethey were booked for more than a week. The good: All Around Auto was able to get me in the next day! They were professional, friendly, and were extremely thorough. They fixed my van's brakes. The bad: Getting only my rear brakes done at All Around Auto was more than twice as much as getting BOTH my front and rear brakes done at our usual shop, A&A Auto, although that was two years ago. So it basically cost about 4 times as much. Sure, inflation has been rough, but not by that much. They were upfront with what it would cost, but there was nothing I could do if I wanted to get my brakes in working order for our trip. I do appreciate they did it quickly, but I think I know why this shop was not busy. This shop does many things right, but beware their costs are prohibitive, and cost is a huge deal.

A HUGE shoutout to Jay's Automotive at 48330 VanDyke in Utica(586-991-0440). My dad was in an…read moreaccident in front of their business. The owner immediately called 911 while one of his workers-Chris-ran over and stayed with my dad until the ambulance came. He also took the time to call me to let me know he was with my dad and he was doing ok. I am so grateful, as is my dad, for their quick action and kindness. So, if you ever need work on your car, look them up. They are the GOOD guys!

My wife and I are new to the area. Our Nissan Pathfinder had stopped running. I checked Yelp…read moresearching for a reputable auto repair shop. I found Jay's Automotive. It was RATED 5.0. I read the reviews and knew this was the place I wanted our Pathfinder serviced. From the moment I spoke with Jay on the phone till I picked up the Pathfinder. I felt totally comfortable and assured it would be fixed correctly and at a fair price. It was and at a very fair price! Well, Jay delivered. In fact, he went above and beyond the norm lately for most auto repair shops. He checked the tire pressure, the fluids, topping them all off. Plus, with our pathfinder almost twenty years old. He did a full inspection of the undercarriage, suspension, and brakes. No additional charges. When I drove out, I KNEW my car was fixed correctly and safe. I highly recommend Jay's Automotive to anyone looking for a real auto repair facility that is run by an honest owner. If there was a higher rating, then 5 - STAR. I would give them a 10!

They told me $5000 for a 2000 gmc van tranny.Had it done for $2500. Never again. Kids run the place…read moreand they would not have owner call me. Steer clear of this place

they rebuild my trans failed shortly after and now has been months and no idea when i will get it…read moreback. place always has people with medical or family issue that keep them from fixing warranty work. Seems to be a theme wish i would have looked at more reviews before coming here. I feel I am going to have to take them to court

I had such a good experience at The Brothers Auto Center! I had spent almost two hours trying to…read moreget rusted screws off to change out my license plate by myself the night before, and it was done within 2 minutes when I took it in this morning. I was able to make it to work in time, and he didn't even charge me. I really appreciate the kind and quick service!

John is an honest guy who worked with me. We had our issues but he made it right. It's nice to see…read morea man like this. I recommend you use him

Nick and the crew at Interstate provided outstanding service! They were able to get our complicated…read more2008 Lexus hydraulic suspension system repaired in a timely manner at a very fair price. They provide honest service and know cars. Don H

Went in thinking we had 3 problems with our Pacifica. Turns out none of them were problems. They…read morecould have taken advantage of us but they didn't. They were honest and wanted to let us come back to the hoist and show us the truth. These people rely on good quality work, honest people and good business practices. They are our go-to place now for all things car repair/maintenance related. Really appreciated you gentlemen. Thank you.

My car broke down this winter and the tow truck driver suggested Shelby car care I'm very happy…read morewith the results

I took my car in for a lower radiator hose. It was just a clamp that needed to be replaced. He…read morefixed that than told me i needed a new radiator. I asked if it was driveable and he said i wouldn't drive it to far. Well i dtove it home and there were no leaks. Took it to a ford dealer and they said there is nothing wrong with my radiator they checked it and thats wat they said. I wouldn't go back to them not very honest at all.

750 bucks for a new tire and extracting a stud is ridiculous don't recommend this place at all and…read moreweight and balance

Very fast and friendly. I came in for a free alignment check. Their laser system shows exactly what…read moreis good and bad, and they were very nice about showing me the test results before and after the repair. They offered to drive me to work for free but I sat and waited because the whole service only took about an hour. The waiting room was nice and I saw a lot of regulars coming and going while I waited.