This is a fantastic family clinic! The staff, as well as doctors are friendly, welcoming,…read moreknowledgeable, and give excellent service. I was also seen in a timely manner. The doctors explain reasoning while giving consultations, and I receive prompt, accurate care. The prices for consultations are also reasonable, with or without insurance. This is my third visit to their clinic, and my first choice when sick. I highly recommend them.

Visiting from out of state and developed a possible ear infection. Walked in and was seen promptly…read more Was in and out within the hour.

After waiting in line for 45 minutes while the employee at the check-in window struggled to verify…read moreanother family's insurance, I was finally assisted by another staff member--only to be told the same thing: they couldn't verify my insurance coverage, so they couldn't see me today. I was advised to go to the hospital ER (which happens to be owned by the same company as this urgent care), even though I clearly stated I only needed to see a doctor or nurse practitioner for an eye irritation--not emergency services. If they had seen me here, it would've been a $35 urgent care fee, but going to the ER means paying $200 plus whatever extra charges they add on. It honestly feels like a scam to push more patients toward their ER for higher billing. The employee explained that Blue Cross Blue Shield was "closed on Sundays," but that shouldn't prevent patients from being seen when they need care. Overall, this was a terrible experience. The staff themselves were polite and just following orders, but the system and policies are unacceptable. All the posters about how much they "care" mean nothing when patients are turned away. If I could give zero stars, I would

I have been to Mid Valley Urgent Care and have always had excellent care. Everyone is polite and…read morehelpful. Always seen promptly. Great asset to community.

My sister in law passed away and family could not see her body! They took immediately to the…read moremorgue... no one was able to say good bye but her husband!!! No sister no mother...

If you aren't bleeding or broke anything this place won't help you. Horrible staff attitude. Don't…read morecome here. If I could leave out zero stars I would.

I took my 2 yr old son here after an injury at the trampoline park. They wrapped his leg in a…read moresplint and told me to see an orthopedic doctor in a week. Fast forward a week to find out they did not put any padding in the splint and now my son will have to be off his foot for 2 months to heel the sore their carelessness caused. My son was in so much pain but I trusted their instructions and left him in it. Will not recommend. Orthopedic doctor said this was the worst wrap he'd seen.

After 3 weeks, I am still trying to get a clear answer from Exceptional Emergency Center as to…read moretheir poor patient care, the huge bill sent to my insurance, and why I was not given medication for my illness. It is very frustrating.

Terrible experience at Doc -Aid,went in cause had respiratory issues,cough and chills,and I wad…read moretold my Cigna insurance was inactive and she adviced me she couldn't check cause Cigna was closed so I was confused and decided to call Customer service and gentleman advices my insurance was active and Cigna is open 24/7 very upsetting waste of time plus they didn't bother to call Cigna,In my opinion very unprofessional place or maybe they don't cater to Cigna patients regardless the service was horrible,very sad like some people get treated.

This place looks like an urgent care so I took my daughter there for strep throat. We aren't from…read morethe area and are not used to an emergency room being in a strip mall setting. No one explained it was an actual emergency room and there would be less expensive options for treating a sore throat. A strep test and 2 minutes of the dr confirming strep ended up costing over $2800. I was robbed.

I had a good experience today at this facility, I took in my elder sister, she was taken in right…read moreaway, the nurse, doctor and lab workers were all very considerate and professional. The doctor had great bedside manner and kept us informed of the results and took care of everything that was needed get her admitted into the hospital. Thank you for being caring...