I have been trying to get my car inspected for 31/2 weeks. Every time I call they lie the part was…read moreordered then it wasn't ordered. They schedule me for an inspection the prior week and I asked for a mirror for the r passengers side, I was told that the parts dept. would reach out that day they never did. I called and left messages I got no call back. I then called several times totaling 4 weeks to finally get a supervisor today the part was never ordered . I spoke to 3 different people who lied and said they would return my call. TERRIBLE customer service I WILL NEVER BUY A CAR FROM THEM AGAIN they lied from the the time I purchased this car. BAD BUSINESS AND EVEN WORST CUSTOMER SERVICE!!!!!

First and foremost Hyundai should've replaced my engine. I was turned down because of a gap of oil…read morechanges between me purchasing the vehicle and the previous owner. Which I feel was complete bullshit. Wasn't my fault. Thank God I had an extended warrant with the company I purchased my vehicle from. Warranty Paid 5,327 for a new engine. I recommend no one purchase an Hyundai vehicle. Experience was horrible. Don't bring shit here. Fuckers cost me a day of work by not completing my vehicle on time. Had to call off and then they decided to not be jackasses. At least they paid for my Lyft to put up my vehicl. Should've given me a rental the day I called. Said nothing about a courtesy check in 500 miles to check my engine replacement. They originally checked the recall for my engine replacement on December 22nd 2022 and didn't checked it thoroughly. The rods failed in my 2016 Hyundai Veloster and the engine needed replaced. Regardless of proper oil changes or not the engine was going to fail because of its poor design. They build up carbon in the engine because it being direct fuel injected. If anyone has a Veloster regardless of the oil being full synthetic change it every 3-5,000 miles. I recommend a flush because the engine will build up sludge.

Working with Nehla, Kyle, Nick, Dale, and Larry was a pleasure. Even on a busy Saturday, they made…read moretime for us still and didn't blink. They tried their best, knew the product, and sat with me and listened to me. They took phone calls and emails where it probably wasn't convenient for them, but wanted to make sure I was happy. I had a positive experience buying this car from this family. The only thing I wish we could've ironed out was the minor scratch at the sale, but that's okay -they're working on it and have agreed to work on this. I'm very pleased and recommend them to anyone. I also want to say this is the first dealership where the sales people confirmed to drive the product and not just sell the product. That to me gave me great confidence in buying with Rohrich as well as the Rohrich Advantage with how much our family drives. Thank you for everything.

My car has been at Rohrich Mazda since July 29th and I still do not have it back. Communication has…read morebeen extremely poor--I have had to chase updates, and even then, I am rarely given clear information about whether parts have arrived or when I can expect my vehicle to be ready. To make matters worse, the rental car I was using has now been recalled, leaving me completely without transportation. Neither the dealership nor Mazda has provided a timely solution or loaner, and I feel stranded despite being a loyal Mazda customer. A repair delay can sometimes be understandable, but what is unacceptable is the lack of transparency, accountability, and customer support throughout this process. I expected far better from Rohrich Mazda and Mazda as a brand.

Jim (the owner) is very friendly and as far as I can tell an honest, knowledgeable mechanic. When I…read moreleft my car for inspection, I asked him to better secure some parts that I had repaired with zip ties after hitting a curb. He didn't charge me anything; he just examined the parts and declared nothing was going anywhere. Nothing has gone anywhere. It says a lot when a mechanic doesn't fix something you thought was broke, but it wasn't. I will be doing more business at Bob Hamer.

I wanted somebody to inspect my car to make sure it was safe to drive. The owner, Jim, did not do…read morethat. "I was trying to be a nice guy and I shouldn't have," he said when I called him out on the shoddy repair and inspection. A nice guy doesn't charge me $370 to fix a part of my exhaust while breaking a different weld joint in a different area. He was also told to fix my rear drum brakes, which did not get done. Upon calling him out via a phone call he asked me to bring it in again. I explained that it is an inconvenience of finding another ride to work and such. He offered to "have one of his guys ride me to work." No thanks. I got a partial refund without much effort besides his getting mad on the phone. Why give me money back? Because he did a bad job with low attention to detail and now he regrets being lazy. Take your car anywhere else. Read reviews for local. Sometimes convenience is tempting, but I assure you he is not worth the headache.

Got a flat tire and these guys were able to patch it up in no time. They made me feel very…read morecomfortable and I got a great price for the patch and an oil change. This will definitely be my regular shop from now on!

We started going to Litwin on a recommendation. So happy we did. Cars are done fast and fixed…read morecorrectly. Couldn't ask for better service. Scheduling is easy. Even if it's an unexpected visit.

great service, honest about what needed in my car.friendly is my cars new garage . will stay here…read morefor repairs.

My son car broke down in the autozone parking lot, we called reliable to come tow it for an…read moreestimate. The same day they were going to tow the car their tow truck broke down. This dragged on for a week. When they did get the car finally towed they immediately said we need a new engine. Said it threw valves and timing chain was bad. I called another place and they towed it to his shop. He fixed the car in 3 days. So went from whole new motor to fixed in 3 days. Make sure you check out who's going to work on your cars. Apparently making a correct diagnosis is not an option here. But they were OK with changing my son 160 bucks for towing the car.

Trusted, reliable and they do great work at a reasonable price…read more It's a family owned, and they do a good business, even though they don't have a sign out front. Word of mouth spreads quickly. Years ago they got out of selling gas, and their business has only strengthened. They focus on what they do best, and they do a great job fixing and inspecting cars.

AMAZING service and honest mechanic. Helped me in a bind when I got an astronomically high quote…read morefrom a local pepboys. Cannot recommend enough!

Alex and his crew have saved me TWICE now. I had a ton of body work done in 2020 after getting hit…read moreby a t train. My car was fixed in less than a week I believe. This time, I had work done under the hood. I called super late at night, in a panic, after my car started to break down in the tunnels. Alex walked me through everything and got me in-and-out extremely fast. I got my car back within 24 hrs. I'm so grateful and beyond blessed to know this person and their shop. I HIGHLY recommend this shop for all things car related

I can't believe they received below a 5. The owners are incredible. It feels wonderful to buy with…read moreconfidence. I just bought my second car from Alex. In Pittsburgh I would never by any where else. The detailing is fantastic looking brand new and vechicle repairs will beat any business in Pittsburgh

I was referred to #1 Cochran Hyundai of South Hills by a business associate in November 2010…read more I was looking to purchase a 2011 Hyundai Sonata Turbo SE. Upon arriving, I found that they had only one of these cars on the lot (they had just come out). The salesman told me that they had two more on the way, a white one, and a black one. I give a $500 deposit on the black one, and a week later my car arrived. As someone who used to sell cars, let me tell you that #1 Cochran is an honest dealership. Everything is 100% above board, no surprises, no tricks. In my case. I was purchasing a brand new model, one of the first ones made. In fact, the salesman later confirmed that I owned just the 2nd car of this type in Pittsburgh. Due to the demand, I was told that they could offer me a $500 "courtesy discount" but that was it. However, they offered me a $2,000 trade in allowance on a car that, in all honesty, was worth just $1,000. I am very pleased with the pricing and customer service offered by this dealership, and would be happy to recommend them to friends.

I can't say anything about the mechanical service, likely its fine…read more It is truly a shame that Cochran wouldn't take care of me on fairly routine fix for them, but it cost me $900 to get done, and that was the best price I could find. You see, Hyundai used a plastic piece that wore out sooner than it should have -- Hyundais screw up, not mine. I actually had to borrow the money at the time to get this fix done, and my mechanic told me it would eventually become dangerous. You see, I obtained the car used, and I had no idea there was a recall on this problem -- the original owner apparently blew off the recall notice, and never told me. If I had known I wouldn't have gotten it done, for free. I take recall notices seriously. I only found out about this design problem when, out of the blue, my steering started to shimmy, the fix cost $900. I even shopped around -- $900!!! Not happy at all. Exceptions are exceptions for a reason, to give someone a break. I guess Cochran doesn't think I deserved a break.