Konrad came to my hotel room to administer an IV for a terrible gut flare up that kept me up all…read morenight and left me feeling weak and dehydrated. I was traveling alone with three kids and I can't afford to be feeling miserable while traveling. I felt much better afterwards and was able to enjoy the rest of the day with my kids and I actually had an appetite that afternoon. Thank you!

We have been using studio med for a few years now! The first time my husband was sick with the flu…read moreand couldn't keep anything down. Konrad and Olivia came, gave him an IV, he felt so much better and could keep food down which helped him recover so much quicker. Anytime we are under the weather or pre/post travelling we ask them to come. They are both the nicest people, and so caring. When I text them, they respond right away and slot me in for the same day and are always on time. I can't say nicer things about Studio Med. They are truly the best.

I returned to MedRite today with a medical issue I was experiencing and was completely stressed out…read morewhen I arrived. I have to reiterate again how wonderful the staff is at this location. Special thank you to Kristy, Mely, Kennedy, Stan, Nick, Ben, Natalia, Kiran, Judah Fierstein, MD and most importantly, Mallory, who was able to talk me down from the proverbial ledge and really assuage my fears about my issue. She was so knowledgeable, approachable and down-to-earth. The staff are really top-notch and I cannot recommend them enough. With much gratitude for the wonderful care I received!

Most unprofessional experience I've ever had in a doctor's office…read more -Staff laughing and looking at memes while patients are waiting for care. -Guy in scrubs with no underwear who's butt crack was half out on a chair (like the whole time) -Horrible IV insertion for blood work... wasn't secured to my skin, very painful, took hours to stop bleeding, now very bruised. -had to retake a test twice because the staff didn't know how to operate the tech. -Staff were robots. Uninterested and rude, no eye contact. Least of my concerns... I wouldn't be surprised if this place is shut down within the year. Do better

Dropped in for a Covid rapid test around 9/9:30am on a Sunday before I was planning to see some…read morefamily and the receptionists all greeted me (and every single other person) as soon as I walked in to ask what I was coming in for / direct me where to go. They have the iPad stands that make for an easy check in and once you sign in the receptionist will reconfirm what you're there for / any other questions. I waited ~30 minutes and there were probably 10 people before me. It was super seamless and quick, and I felt like the receptionists were very communicative and helpful. One of the most seamless CityMD experiences I've had. Got my results via email around 45 minutes after. Would come back if needed.

This morning, I waited 45 minutes for a tech to do a strep test. After 45 more minutes passed I…read moreneeded to go pick up my son from camp across the street but the doctor had not been in to discuss results with me. I went to the front desk to explain my dilemma. I asked if I could go get my son quickly and return. I was told that if I did so I would have to get in line behind every person in the now crowded waiting room. I asked if I could return the following morning but was told I'd have to pay an entirely new copay. I asked if I could have my copay refunded since I never received my results and she said that was impossible since they had already taken my vitals. I asked if there was a customer service phone number I could reach out to, to which the young woman at the desk responded "for what?" (with a shrug). I asked if there was anyone in the practice I could appeal to, to which she said (with a smirk) "I'm the general manager on duty." So here I am, $75 and 90 minutes of my life lighter with no idea whether I have strep. I have no idea if this manager might have been able to pull some tiny string to help me out in my situation (though I imagine she could have) but what struck me more was her utter lack of empathy or interest in my problem or willingness to even appear to want to help me troubleshoot. To be sure, as I got more upset and desperate, she almost appeared to enjoy flexing her power in the face of my helplessness. Hooray for good customer service.

Quick and efficient service with no appointment required. The doctor was friendly and attentive…read more However, I would like to mention a few concerns. I visited for a yellow fever vaccine, which involves a subcutaneous injection (administered into the fatty tissue beneath the skin). The injection site seemed a bit unusual (please see the attached picture), and later became inflamed, red, and swollen. I am planning to travel to Africa soon, and the doctor mentioned he would prescribe medication for traveler's diarrhea. However, when I went to the pharmacy, they gave me a prescription for malaria (something we had not discussed) and did not receive the Z-Pak prescription for traveler's diarrhea from the doctor's office. I had to return to the pharmacy the next day since they were closing.

Discrete, compassionate, professional and efficient. Highly ethical by recommending only necessary…read moretests. Fred. S

Thank you Dr. Emily and team! In and out quickly for an xray, even with an offsite radiologist…read more Everyone was kind and helpful. Would come here again for urgent care needs.

There was a time Medrite provided decent care. That time has passed. Dreadful, unskilled &…read moreapathetic front desk service. Errors and omissions in sending prescriptions. The quality of care has significantly declined.

Awesome place, clean , fast friendly and professional…read more Love Conquers All Barriers

Conveniently located by Columbus Circle. Generally clean, but chairs are worn out with ripped…read moreleather, the garbage can sits open next to water machine and seats (it should really have a cover in a place like this), and no one is required to wear masks. Front desk was ok, hard for them to hear me through the glass separators. Doctor was okay. You scan a QR code to register. The kiosks are no longer there. It's a bit annoying they ask for some of the same info despite having been there before. Apple Pay did not work. I waited about 15 min as a walk in. They took vitals and a test then had me sit in an exam room for an hour. I felt forgotten as I could hear more patients being called back and staff laughing/chatting outside. There was no sense of 'urgency' to be seen. For the hefty co-pay I had, I expected a little more.

Avoid this place if it is serious. Go to Presbyterian or Lenox Hill emergency. I made a 9 am…read moreappointment for my husband and although I was waiting in the reception area and my husband told Ms. Watts or whatever blonde was attending and the receptionist saw me walk in with my husband - they completely failed to let me know that NYFD emergency men who are very professional and nice - they did not say a word to me that there was an emergency and an ambulance had been called. This is completely unacceptable!!!! Avoid going to CityMD if is an emergency. The least they can do is let the person waiting that there is an emergency. They were not even busy. Just 4-5 people waiting. Very disappointing. On the complete opposite side, NYFD medical were excellent and professional. Thank you to NYFD!!!

People here are so kind and accommodating. So helpful and thoughtful too. This is probably the best…read moreurgent care I've ever been to

Dr. Primas was able to help me when my regular Dr. had missed something. I had referred hotel…read moreguests to him for years and he was always amazing. Thorough, caring, always came back to check on them would call me to see how the guest was feeling. I was sick on a weekend and could not see my own Dr. and Dr. Primas had hours to see patients. He spent time with me, reviewed my entire health not just my immediate symptoms, referred me on to another Dr. and followed up with them to see how I was doing. More impressively, I once had a guest that had hit his head and ended up in the hospital for observation. Dr. Primas immediately was on the phone with the guests wife telling her what was going on and followed up with calls to the patient in California and to the guests Dr. in California long after he had left New York. He is a special Doctor.

My husband needed a cortisone shot for a poison ivy rash that suddenly appeared. We fortunately…read morecalled first to make sure he could get a shot (past experience showed topical creams weren't going to help). A call to another urgent care practice showed they couldn't give such a shot but Dr. Primas could.

Absolutely the worse City MD I have ever been to. I work in healthcare and the wait time is…read moreunacceptable. Even with an appointment you wait a long time, but the worst part is once you are called into a room you sit there and wait at minimum 45 minutes before someone comes in to see you. There is nothing worse than sitting behind a closed door while you hear voices giggling outside. Not even giving the courtesy to open the door and apologize for the delay. When I did open the door, I was told "sorry I can't make the doctor go any faster, you are welcome to leave and come back later". Really? So, after waiting for 2 hours, I should leave and come back later? I did leave, but I will never return to this location again. DO BETTER!!!! I am sure they will not reply but I am hoping that someone will read this and decide to go elsewhere!

Quick in and out visit, PA and assistants were extremely nice and professional. Would recommend!read more

Today I visited a place where I'd never been before: MedRite Urgent Care on 5th Avenue. I had a…read moreterrific experience. First of all, their waiting room is beautiful and welcoming, spacious and calming -- especially given that it's an urgent care! I didn't feel stressed out waiting in it, which hasn't typically been my experience (in medical establishments related to anything urgent), in the past. The warm greeting from the lady at the front desk was delightful; I found out her name, which is Aureliah...kudos for the welcome, Aureliah! I mean, she actually smiled. Big. I hate to say this, but it's actually a big deal to get a genuine smile and an upbeat welcome in a doctor's office these days. So, here for it! : ) I waited a short amount of time, maybe ten to fifteen minutes, while I filled out my online registration form. Then, I was called in and got my vitals taken and some bloodwork done by Josephine/Josefina. Loved her positive energy and can do spirit! Plus, as I told her in person, that lady can draw blood quickly and easily. Thank you, Josephine! It was painless. Brava! Then, Dr. Emily came into the exam room, to complete my physical; she was fantastic, too. I was impressed by her kindness, competence and professionalism. All in all, it was, again, a terrific experience. And - I look forward to going back (said hardly anyone ever about getting their blood drawn)! LOL Thanks so much, ladies! All the Best, Katherine