Had a consultation to set up for cancer screening. This office is on 3rd ave between 74 and 75th…read morestreet. Easy to get to 6 train to 77 and walk over to 3rd. The office was super clean and the staff are nice. Had a consult with the NP and scheduled the appt for the procedure. The one gripe I have is having to leave a cc on file in case there is a bill after the insurance pays. Only had a debit card at the time.

I've been trying for Ms.Bonheur's appointment since December and finally got it in March. Today I…read morewent in for my checkup and I am happy to admit I've never felt so happy leaving a doctor's office. She listened to my concerns patiently and explained all about my medication and devised plans to wean me off it gradually. I felt hopeful that my condition can probably be treated with mild medicines that do not have dangerous/ambiguous side-effects in the long run. I highly recommend Dr.Bonheur.

Pros: Knowledgeable, good doctor. Thorough. Cons:…read more Terrible front office experience. IMPOSSIBLE to get a hold of. I have called a dozen times during office hours to get results of my colonoscopy and testing...I always get a recording saying the office is closed (at 11:00am on Tuesday? Not according to the website!). No email address, no voicemail to leave. Over one month post-procedure and still have not been able to reach her or a human answering the phone.

This is a bit overdue, but better late than never? My long time GI moved in 2020 so I had to find a…read morenew GI. Went to two GIs who didn't impress me, then enter Dr. Woolrich! She's smart, thorough, knows science, doesn't BS you at all, answers every question. I like her so much that when I need a GI I just might fly to use her as my GI versus trying to match her know how by attempting to find yet another Dr. competence is hard to come by and she's got it in spade! And to those complaining about the front desk, she was competent and followed up, what more would you like?!

Dr. Frado is a fantastic doctor! I have uncannily good intuition and I knew right away that she is…read morea 5 star doctor! I trust her 100%. She did a colonoscopy procedure on me last week and after the removal of 5+ polyps, I am doing so much better! If you are lucky enough to get an appointment with her anytime soon, you will be so glad to see such an excellent doctor! What I also appreciate about her is her humility. She is kind and sweet natured in addition to doing an incredibly good job!

3rd floor needs attention Cleaning…read more Decor Has gone way downhill since opening Front desk staff mass eatery 4 floor cleaning needed

I got really sick and was going to take myself to an urgent care center that would've costed about…read more$150-$350 but instead my fiancé saw you can FaceTime Weill Cornell and speak to an er doctor for $99. Right after I got sick my fiancé came down with the same virus and also FaceTimed Weill Cornell about 3 weeks later the both of us got the same exact bill of $375 more then triple what they were advertising. Had I known I was going to pay that much I would've went to a hospital or urgent care center and actually saw a doctor in person instead of FaceTiming one because the doctor that I spoke to was also wrong about what I had. I don't know how they are when you go in but if you're planning on FaceTiming them thinking you're saving money... don't because you're not.

If you need a colonoscopy, absolutely run to Dr. Ian Lustbader. I had my colonoscopy yeterday and I…read morecould not have asked for a more skilled, knowledgeable, kind and sensitive gastroenterologist! Dr. Lustbader is a shining jewel. In a medical world that seems to center around profit and speed, Dr. Lustbader is a class act and a literal gemstone. I cannot say enough about how fantastic this doctor is in his sharp expertise and his gentle and playful manner. From the initial consult when he explained the colonoscopy process to me to the actualy procedure, he took his time answering my many questions and was thorough and attentive. Fast forward to the procedure: I have never felt so taken care of and at ease in a hospital setting. NYU Langone, you employ the best! My care team was just extraordinary. MY anesthesiologist Shawn took a lot of time with me, answering my questions and I felt so safe in his confidence and asssurednesss. His assistant Lisa was utterly kind as well and knowledgeable, putting any fears I had to rest. Thank you to the nurses Therese, Josleena and I believe it was Dolores who also supported me. Getting a colonoscopy can be daunting, but it's so important to screen for colon cancer. The faith I had in Dr. Lustbader made this experience not merely necessary and bearable, but one of the most positive and empowering medical moments of my life. Thank you, Dr Lustbader, for your immense knowledge and kindess and most of all, for keeping us all safe.

I've been his patient for many many years. At 73 I have some long term conditions and the normal…read moreadded "fibrillations". Dr. Lustbader has guided me through all and kept me in good health consistently. He stays up to date on the latest medical developments and drugs. His referrals are always perfect, he consults with them, and he is never rushed when I have an appointment or call or text. For me, his greatest attribute is his empathy, concern, and comprehensive care. It's always a pleasure to see him, share some good humor, receive solutions, and know any follow up is guaranteed. He is simply the best physician I've ever known. I think of him as a good friend.

My experience with Dr. Nakao goes back to the 1980s when I was only in my 20s. I did not have a…read moreregular doctor and was experiencing severe pain which I thought was a bladder infection. Someone at my office recommended her so I called her and planned to go to see her. I had been enduring the pain for over a week, still going to work every day until I passed out on the floor. Dr. Nakao actually drove to my workplace herself and took me to the hospital even though I had never met her. Turned out I had kidney stones and was in the hospital for 4 days. I remember her as a beautiful woman both inside and out. I just thought of her today as my brother is in the hospital for colon cancer. How many doctors would drive to pick up a patient they never met and take them to the hospital? She has a remarkable character and integrity.

Dr Nakao is the best gastroenterologist in the world. All my life I had a situation that I dealt…read morewith because after several tests I was told there was nothing wrong. Thank GOD there were no abnormalities. After one visit with Dr Nakao she gave me a recommendation, the situation was resolved. Dr Nakao is very personable she genuinely cares for her clients. Call to schedule an appointment, if you can't make it call to cancel. If you meet her you will not be disappointed. She's the best!

I was coming fresh from the hospital and still in pain so I needed a 2nd opinion. I searched…read moreextensively online and found a colleague of "Dr." -- I use the phrase doctor lightly in light of what occurred -- Ugonna Iroku. The doctor I wanted to see was not available for 2 and a 1/2 wks so they talked me into booking him. I called to say I would be 5 mins late and was right down the street and they said fine they had a 15 min grace period. When I arrived on 5th Avenue, it was 3:05pm. But they give you the wrong address claiming the office is at 535 5th Avenue when it is actually on 44th street. To make matters much worse, the operator on the phone claimed she didn't know where it was because they use call centers instead of on-site receptionists! So I spent an extra 12 mins walking up 5th Avenue trying to find the office! When I finally arrived at 3:17pm, they claimed I would have to rebook because it was already past the 15 min grace time even though this was their fault. I had passed right by the building at 3:04pm. So I would've been on time had THEY given me the proper entrance information. I ended up sobbing hysterically in the reception area because it was late on a Friday & I did not want to risk being in pain all weekend. No one cared and they did nothing to rectify the situation. When I asked if Iroku could see me for the last 10 mins before his next appointment they claimed he was already with another patient, which made no sense! How could that be if there is a 15-minute grace period? And no one walked in while I was waiting, except his 3:30pm patient, who would've been AFTER me. And what kind of doctor would leave a patient in pain & tears? What kind of good HUMAN BEING would do so? This was a truly awful experience and it is clear to me that these doctors are not spending enough time with their patients. 15 minutes is not enough time to thoroughly vet what is going on with patients, especially not new ones. I wish I had gone with my initial gut and kept researching other doctors instead of letting myself be talked into booking an appointment with this awful man. The only good thing is the cruelty shown to me by this awful place and this doctor means I likely dodged a bullet. Avoid the 535 5th Ave office which is actually on 44th St between Madison and 5th at all costs. Hopefully, the William St office is not as badly run.

Dr. Michael Glick and his staff are fantastic. I've had both an endoscopy and colonoscopy done this…read moreyear and Dr. Glick has been extremely thorough, knowledgeable and easy to reach for any questions/concerns. They have the intelligence and sophistication of a cutting edge practice, but with the attentive charm of a small town doctor's office. Highly recommend.

Dr. Yasmin Metz herself seems competent, but why wasn't I emailed instructions for my procedure…read more She told me in depth at the consultation, but an email reminder would be nice because they're very complicated pre-procedure instructions. Again, good luck getting a human to help you by phone. Text is also some AI robot. The patient portal is too hard to use, and sorry, I live in the real world- not robot land.

Went to Dr. Metz with acute issue that was misdiagnosed a couple years ago and then cropped up…read moreagain this year. I only got a diagnosis after requesting a test, was given my results which indicated a serious condition via the office portal. No phone call, no offer for nutrition panel or referral which the disease indicates and no offer for follow up appointment in less than 3 months. She also did a procedure that would indicate need for another in 3 years (as per my present and excellent new GI) and she advised 5. Nope, definitely would not advise seeing her.